The NHS Modernisation Agency:Direction of Travel

NICE Annual Conference

5 December 2001

Maxine’s 3 Rs of Modernisation

• Renewal and expansion

• Redesign

• Respect

• How can NICE, CHI and the Agency help deliver the 3 Rs?

• How can we create a Modernisation Movement?

• Some results so far

Setting Standards: NICE, NSFs

Performance Assessment:

CHI

Performance Improvement:

Modernisation Agency

A System for Service ImprovementA System for Service Improvement

The Agency’s RoleThe Agency’s Role

Seeing through patients eyes

Re-shaping servicesDeveloping leaders

Clinical GovernanceClinical Governance

We will work through...We will work through...

• AWR

• Lateral connections - not ‘top down’

• Investments in learning and development

• Harnessing the enthusiasts

• Developing local transformation teams

Creating a Modernisation MovementCreating a Modernisation Movement

• 60,000 clinical staff involved

• LMRs

• Local Modernisation Support Teams

• Associates of the Agency

• STBOP as a major opportunity

Some Results so far….Some Results so far….• Primary Care collaboratives

• Coronary Heart Disease revascularisations

• Clinicians involved in Modernisation programmes

• Fast cancer outpatient service

• Booked admissions

• Calls to NHS Direct

7.5 million7.5 million

5 million by March 20025 million by March 2002

1.3 million people1.3 million people

60,00060,000

48,000 this year48,000 this year

694 practices694 practices

Primary Care CollaborativePrimary Care Collaborative• Access to primary care, reducing waiting times GP practice

reduces waiting time from 7 days to zero days to see a GP and 11 days to 2 days to see a nurse

• Primary Care - secondary prevention of Coronary Heart Disease 5 month wait reduced to 5 weeks

Cancer CollaborativeCancer Collaborative• North Hampshire Hospital Trust - CT Scan wait down

from 20 days to 2 days

Action On DermatologyAction On Dermatology• Wakefield PCT Community Dermatology

Scheme - only 7% needed hospital appointments

Changing the WorkforceChanging the Workforce• South Devon NHS Trust - Trauma Co-

ordinator. Time for admission to op for FNOF down from 3 days to 1.

Helping MaxineHelping Maxine

• NICE, CHI and the Agency as system for improvement

• Developing leaders for Modernisation

• Creating a Modernisation Movement