Post on 13-Apr-2017
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LEO
Strategy Technology Surviving the
Millennial Apocalypse
Let’s Party Like It’s 1999! 2015 – The Most Exciting Time in eLearning
• Role Bill West Senior Vice President LEO North American
Welcome to 2015
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Welcome to 2015
The most exciting time in learning since 1999 when “e-learning” has its coming out party.
More things are possible than ever before
But, the challenges are larger than ever before
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Welcome to 2015
The Millennials brought a whole world of new, exciting technologies to the learning world.
We now have multi-device, social networking, performance support, virtual reality, portals, XAPI, gaming, powerful search engines, and really good user generated content
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Welcome to 2015
The Millennials also brought (to light) new issues that we must address (and can no longer avoid).
The (boring) elearning of the past will no longer be tolerated by (what will be) the largest demographic in our workforce.
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How did we get here? The Evolution of eLearning!
1988 - “CBT”
Required a “main frame” Only accessible by large companies
and universities
Few authoring tools – Goal Systems, Phoenix, – Asymetrix, Toolbook (Click2Learn) – Authorware (Michael Allen)
1988 1989 1990 1991
1989
Goal Systems, Phoenix Phoebe Awards!
Best Course on a “Micro Computer”
40 Mb Hard Drives!
1989 1990 1991 1989 1988
1990 – EPSS Concept
Gloria Gery emerges!
“I want what I want when I want it.”
Pre-Millennial attitude/vision
Anderson Consulting Change Management EPSS – 40 floppy disks!
1990 1991 1989 1990 1988 1989
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1991 - Pre-internet
Dial-in access
1990 1991 1989 1991 1988 1989
Fast forward – 1996
WWW heats up!
University access ubiquitous
Yahoo! Come Alive!
Blackboard founded
Cecil: First Web-based LMS
1998 1999 1988 1997 1989 1996
1999 - Party On Garth!
“eLearning” emerges
CBS 60 Minutes Features
Major LMS’s heat up
Authoring tools sprouting
Online universities gain traction
1998 1999 1997 1997 2000 2000 1998 1989 1999
“The next killer app!”
John Chambers, CEO, Cisco
2000 – Bubble Burst!
Elearning Largely Unaffected
1998 1999 1997 1997 1999 2000 1998 1989 2000
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2001 – Emergence of Custom Developers
Open market for custom corporate content
Dozens of small providers emerge (many are still around)
Visionary companies begin experimenting with WBT
59 LMS’s and counting
SCORM 1.2 Introduced
1998 1999 1997 1997 2003 2004 2002 1989 2001
Option Six
LINE
Adyana
PDG
EPIC Tier 1
Noggin Labs
Enspire Intrepid
Cognitive Arts
2004 – Adoption
Stagnant expansion of WBT
The potential of eLearning realized – Not!
eLearning reaches the doldrums of talking slide shows and boring, linear design
1998 1999 2000 1997 2003 2004 2002 1989 2004
Potential
1999 2005
2008 – Glimpse of the future
Something called FaceBook Twitter, and Google+ is getting interesting
1998 1999 2007 1997 2009 2010 2002 1989 2008
2009- Flash crash
WBT gets complicated again Apple mobile crushes Adobe
flash – HTML5 introduced
Consolidation of providers Number of LMS providers
surpasses 100 globally, but we still don’t like them
1998 1999 2007 1997 2009 2010 2008 1989 2009
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2010 – Informal learning
Role of traditional training is challenged
70/20/10 becomes as obstacle
Role of the ID is threatened
Social Network permeates personal life, but where does it fit?
1998 1999 2007 1997 2012 2013 2011 1989 2010
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2011 – Confusion abounds
Mobile becomes interesting
PSS becomes interesting
Social becomes interesting
Games become interesting
SIMS become accessible
1998 1999 2010 1997 2012 2013 2011 1989 2011
2012- What’s on the horizon?
We talk about learning journeys
We talk about Workplace 2020
We talk about brain drains
We talk about learning as a business
We talk about “Tin Can”
1998 1999 2010 1997 2009 2013 2011 1989 2012
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1998 1999 2010 1997 2012 2013 2011 1989 2013
Vendors fail
63%
2013 – Something’s got to change
Discontent with boring eLearning
Discontent with LMS’s
Discontent with vendors (failure rate hits 63% !!!)
2014 – The Millennial Apocalypse!
New breed of employee
New breed of learner
Reject the traditional approach
Challenging all the norms
Pressure on L&D to get it right
1998 2013 1997 2015 2011 1989 2014
Welcome to 2015!
The most exciting time since 1999
Plethora of technologies now available for the corporate world
Millennials not so scary after all!
It’s not easy, but it’s possible
And it’s really cool!
1998 2013 1997 2015 2014 1989 2015
“E-learning is back with a vengeance!”
Josh Bersin, CLO Media
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E = Excitement
Strategy
Past: e = web based training
Now: e = WBT, PSS, Social, Mobile, Games, Sims, XAPI, Portals, VRL, and even YouTube
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CASES
Financial Services
Technology
Retail
Manufacturing
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CASES
Financial Services
New Employee Orientation A focus on cultural immersion
Offer Letter 100 Days
Cohort…
Online
Start Date
Workshop
Cohort…
Online
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CASES
Technology
New Employee Orientation A focus on context & retention
Start Date 12 Weeks
Game…
Packaged
Custom
Cohort…
…Game
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CASES
Retail
Field Sales Representatives Speed to Competence
Start Date 3 Months
Portal…
Game…
Online
Cohort…
Analytics
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CASES
Manufacturing
Leadership in Social Age * Global Cultural Transformation
Start 3 Months
Cohort…
Online
Workshop Simulation
Cohort…
Online Workshop Leadership
* SeaSalt Learning
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• Extended, scalable blended solutions
• Challenging, “don’t try this at home”
• Limited providers, but growing
• Not cheap, but worthwhile
E = Excitement
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talktous@leolearning.com
Thank you
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I Am LEO
Bill West bill.west@leolearning.com T: @williamvwest