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SIM Seattle – October 2014

The IT Transformation JourneyKen Piddington – CIO & Executive Advisor

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Business Technology Transformation

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Change is Fluid

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5 Macro Trends Transforming Business

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Wall of Stats

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Third Era of Enterprise IT

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CIO Leadership

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• Self-Awareness – Where your energy is spent versus where your energy should be spent

• Self-Socialization – The ability to listen across the organization

• Analyze/Adapt – The ability to solve problems with speed and agility

• Communicate – The ability to speak the language of the business

• Lead/Influence – Influencing the strategy and having a seat as part of the growth team

Attributes of the New CIO

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“You have brains in your head. You have feet in your shoes. You can steer yourself any direction

you choose. You’re on your own. And you know what your know.

And YOU are the one who’ll decide where to go…” – Dr. Seuss

“What is necessary to change a person is to change his awareness

of himself.” – Abraham Maslow

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Start the Transformation Journey

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Which aspects and capabilities would you design into your enterprise if you could start building a completely new

and modernized version of your enterprise, starting Monday?

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Global Partners at a Glance

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• Global Partners is a FORTUNE 200 company and is a master limited partnership engaged in midstream logistics and marketing

• Leader in the purchasing, selling and logistics of transporting domestic and Canadian crude oil and other energy products by rail across its “virtual pipeline” from the mid-continent region of the U.S. and Canada to the East and West Coasts

• One of the largest terminal networks on petroleum products and renewable fuels in the Northeast

• Leading wholesale distributor of petroleum products

• One of the largest independent owners, suppliers and operators of gasoline stations and convenience stores in the Northeast

Sourcing, Logistics and Marketing

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Global’s Diversified Business Mix

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Where We Were

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Mission Statement & Value Proposition

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Actively contribute to the success of the organization through exceptional

service delivery and innovation

Value Proposition• Increased Revenue• Increased Profits• Enhanced Acquisition Capabilities• Organic Growth Enablement• World Class IT Department

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Designed for our Future – From the Future

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2010

2011

2012

2013

2014

• “Living” in 2015, what are we - and what did we do to get here

• Identified the key capabilities and outcomes

• Action plans created in 3 year,1 year and 100 day cycles 2015

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Strategic Areas of Focus

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Top-Line Growth Cost Optimization

Growth – Organic and Acquisition

External Customer

Relationships

Strategic Vendor Partnerships

Processes Optimization

Infrastructure Stability

Scalability and Agility

BI, Analytics & Big Data

People & Organization

DesignMobility Collaboration

Communication

Help Desk Governance Portfolio Management

Change Management

TRAD

ITIO

NAL

BU

SIN

ESS

DIG

ITAL BUSIN

ESS

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Team Education – Back to the Basics

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Business Technology Partnerships

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Communication

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Financial Management

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Enterprise Mobility

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BI, Analytics & Big Data

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M&A Playbook

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Digital Business Transformation

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Strategic Partner Program

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The Knew We Were Doing It Right Moment

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Some Parting Advice

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Start With A Solid Foundation

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Know and understand the business as well as your business peers…perhaps

event better

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Create Fluid Technology Strategies

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Think outside the traditional IT box…Think in new boxes

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Drive innovation and growth while managing costs

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Continually prove the strategic value of IT

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Run IT Effectively and Efficiently

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Manage CXO Expectations

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Develop the next generation of IT leaders

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Develop a Bimodal IT Organization

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Change behaviors without asking permission

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Run IT like a Business

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Make financial management a core competency

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Stop The Things That Don’t Contribute

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Be Entrepreneurial

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Go for the Money

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Change is fluid – the transformation journey never ends

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Nobody really cares about technology – they care about what technology

can do for them

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Good Luck on Your Journey!!

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Questions

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Contact InformationKen Piddington

kpiddington@mre-consulting.com