The Data Game

Post on 22-Jan-2015

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description

Some thoughts about how digital marketing agencies can provide great data insights for clients without killing themselves (and their margins) in the process.

Transcript of The Data Game

The Data GameProviding Meaningful Metrics

for Multiple Campaigns

What We Will Not Cover

Source Attribution

Latency Affects from Multiple Touchpoints & Campaigns

Best Methods for Creating Reports (covered previously)slideshare.net/agencyside

Teach to Fish Digital

Helps Companies Learn How to Manage Their Own Campaigns

Assists Agencies with Projects

Search, Email, Social Media, & Analytics

Current IssuesToo Much Data

Current Issues

Not Enough Time/ Money to Provide Consistent Value

Too Much Data

Current Issues

Disparate Sources, Disparate Reports, Disparate Insights & Recommendations

Not Enough Time/ Money to Provide Consistent Value

Too Much Data

Why Does This Happen?

It’s Your Fault

Why Does This Happen?

It’s Your Client’s Fault

wah  ...  I  wanna  see  how  ALL  my  ad  groups  performed  ...  wah  ...

Why Does This Happen?

Blame it on the Campaign

Possible Solutions

1. Goals First Approach

2. Interval Reporting Approach

3. Story Tellers Approach

Goals First

A.Determine Client Goals

B. Identify Relevant Measures by Tactical Implementation

C.Report Metrics that Align with Goals

Goals First

Program Increase Sales by 20%

Improve Site Conversion to

4.0%

Increase Awareness

SEM PPC $ PPC Conv %

# Branded Searches

Display Ad $ Display Conv %

% New Visitors

Email Newsletter $ Email Conv %

Goals FirstAGENCY LOGO

Goal 1

Goal 2

Goal 3

{{{

050100

2007 2009

03570

2007 2009

Increase Sales

Improve Conversion

Brand Awareness

Interval Reporting

0

4

8

12

16

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6

Rep

ortin

g Ho

urs

Happy Client Happy Agency

Interval Reporting

0

3

6

9

12

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6

Rep

ortin

g Ho

urs

Happy Medium

AGENCY LOGOAGENCY LOGO

Interval Reporting

AGENCY LOGO

050100

2007 20090

3570

2007 2009

Notes

0

50

100

2007 2009

Month 3Month 1

Month 2

0

35

70

2007 20100

75

2007 2010

0255075100

2007 2008 2009 2010

0

35

70

2007 20100

75

2007 2010

0255075100

2007 2008 2009 2010

050100150200

2007 2008 2009 2010

Story Telling

0

35

70

2007 20100

75

2007 2010

0255075100

2007 2008 2009 2010

+

________________

Story Telling

1. They understand quickly

2. You can share real data from the source

3. Makes for very productive face time

1. Not for every client (or agency)

2. Factor in editing time

3. Requires software

PC - Camtasia

Mac - Screenflow

PROS CONS

Story Telling

Automate Where Possible

Account People = Analytics People

“Keep ‘em happy” “Keep ‘em well informed”

Organic Growth

050100

2007 20090

17.5

35

52.5

70

2007 2008 2009 2010

Notes

0

50

100

2007 2009

For Agencies

050100150200

2007 2008 2009 2010

For Clients

050100

2007 20090

17.5

35

52.5

70

2007 2008 2009 2010

Notes

0

50

100

2007 20090

50100150200

2007 2008 2009 2010

PAST FUTURE

Questions?Chris SietsemaTeach to Fish Digital(480) 389.5435

teachtofishdigital.com

linkedin.com/in/sietsematwitter.com/sietsemaslideshare.net/sietsema

Slide-ographySlide 3 “The Planet Data Center” by The Planet on Flickr Creative Commons

Slide 3 “Alarm Clock” by alancleaver_2000 on Flickr Creative Commons

Slide 3 “Confusing Traffic Sign, Boston, MA” by NNECPA on Flickr Creative Commons

Slide 4 - The infamous Matthew Lesko

Slide 5 - “(don’t) Cry” by Pedro Klien on Flickr Creative Commons

Slide 6 - Blindfolded Holiday Gift Wrapping by Christine and Justin Gignac