Post on 12-May-2015
The Community Pharmacy
Consultation
Types of Community/Retail Pharmacies Independents Chain Mass merchandiser Food store
Organization Prescription
counter Transaction
windows Storage Sink Refrigeration Computer system
Equipment Prescription bins,
shelves, spinners
Customer Service At the counter On the telephone Interpersonal
techniques
Processing Prescriptions Patient
information Prescription
information Online billing Refills Safety The original Rx
Scanning filing
Preparing the Prescription Measuring Containers Safety caps Labels
Five rights Patient Drug Dose route Time
Final check by pharmacist
Other duties Retail concepts Stock duties
Ordering Receiving
Damage Expiration date
Stickering Invoices
Non-controlled controlled
Customer Pick Up Picking up the
prescription Three points
Name Birthday Address/physician
Signature logs Scanning & cash
register
Hospital Pharmacy The health care team Pharmacy areas
Centralized Decentralized
Communication Computer systems
Organization of Medications Hospital Formulary Therapeutic
interchange Packaging
Unit dose/unit of use
Medication cart Medication orders Inventory
Sterile products Safety