The BlueprintHow we TRAIN, COACH and MENTOR students for a career

as an ENTRY LEVEL IT HELP DESK Professional.

Raymond Bell

I train, coach and mentor students, preparing them for IT Help Desk

Careers

RaymondBell.com

HopeProjectDC.org

GetAJobIn30Days.com

Social media -

@raybelljr

I.T.

H

E

L

P

D

E

S

K

Stats

Enrollment

since 2013

young adults

18-24

Obtained

CompTIA A+

certification

Completed

Internship

Accepted job offer

IT help desk or desk

side support

Maintained

employment for at

least 6 months

Obtained additional

certification AFTER

program completion

Average starting

salary

Average salary after 1

year of employment

Recruitment

Recruitment

Professional Development

Professional Development

CompTIA A+ Objective

PresentationTech Topic Presentation

Objective 1.0 Hardware Microsoft SCCM

Professional Development

Desk Side Support Service Desk Support Call

Configuring Network Printer Password reset and

access to a shared drive

Professional Development

Certifications

Service Desk

Analyst Desk Side

AnalystJr. Network

Administrator

Super Saturday

Amazon Web Services

DoD Secret/Top Secret

clearance process

Cisco Networking Basics

Software

Interviewing, Resumes,

Tell me a little bit about yourself?

What is your greatest strength?

What are some of your weakness?

I’m concerned about your lack of experience.

Where do you see yourself career 4 years from now?

Recruiters/Staffing Servcies