THE 5 PHASES OF A PROJECT TURNAROUND

PMI Project Zone Congress - Frankfurt Tuesday, March 19th, 2013 Torsten J. Koerting @TorstenKoerting

Your projects will go through crisis anyway, so go and deal with it

Torsten J. Koerting Twitter: @TorstenKoerting www.torstenkoerting.com www.projectyzer.com XING: www.xing.com/profile/Torsten_Koerting Mail: torsten.koerting@gmail.com Tel.: +49(0) 172 372 3759

PROJECTS

DO FAIL

STUTTGART 21

ELB PHILHARMONIE

TOLL COLLECT

CHANNEL CROSSING

BERLIN BRANDENBURG

DREAMLINER

YOUR PROJECT ?

DO NOT LOOK FOR PATTERNS

EVERY 3RD PROJECT FAILS

© GPM Studie 2006

DUE TO VARIOUS REASONS

© GPM Studie 2006

BOTTOM LINE ...

It’s all about the START Good stuff, as you cant change that Once your are in the project It’s all about the PEOPLE Good stuff, so lets focus on them and our self It’s all about the COMPLEXITY Good stuff, lets reduce it and learn how to manage crisis along the way

✗ A GIVEN

THE VISION SCOPE To write a unique BOOK, with innovative IDEAS and CONTENT, remarkable APPROACHES, TARGET AUDIENCE for SENIOR Project managers and the ones to become one, PURPOSE to manage and be successful in Turn Around Projects, to position our self in the market place and to have less projects failures.

Wenn Projekte kopfstehen und klassisches Projektmanagement versagt

Roger Dannenhauer, Torsten J. Koerting, Michael Merkwitza www.TURNAROUNDPM.com

START WITH WHY !

Why You need to deal with TurnAround’s, Crisis and potential failures all the time ! Get ready and be prepared

How The tools and approaches that I think are relevant and appropriate to deal with it

What What exactly you need to do in your specific situation is totally

up to YOU

TURN AROUND & CRISIS A DEFINITION A Project or a major Deliverable that in a specific point in time might or will have a severe slippage in Time to deliver, on Money spent or in Quality achieved.

WHEN IS IT A TURN AROUND OR A CRISIS ?

HERE ?

HERE ?

OR HERE ?

THE 5 PHASES OF A TURN AROUND

Recognize

Analyze

Stabilize

Transform

Sustain

AND WHY SHOULD YOU CARE ? A) a TA can be small or BIG B) small TA’s in a row C) TA’s could become huge waves D) TA’s could multiply across hierarchies

YOU CONSTANTLY

HAVE TO DEAL WITH

TURN AROUNDS

‚Hope is not a method !‘ Gordon R. Sullivan

#IMPULSES to be able to deal with a TurnAround

THE 5 PHASES OF A TURN AROUND

Recognize

Analyze

Stabilize

Transform

Sustain

PHASE 1 RECOGNIZE

Running well, Early Warning Signs, Sensing, Focus, Motivation, Excuses, Symptoms, Ironie,

Euphory, No real Progress, Settled State, Green or Yellow

EARLY WARNING SIGNS

EARLY WARNING SIGNS

FOCUS ON THE ROOT CAUSE NOT THE SYMPTOM

✗

✓

THE 5 PHASES OF A TURN AROUND

Recognize

Analyze

Stabilize

Transform

Sustain

PHASE 2 ANALYZE & QUICK WINS

Influence from the Outside, Increased Activity, Fear, Keep Calm and Keep Calm and Keep Calm,

Understand your Project & Beast, Analyze and apply Measures, Establish Core Team and plan your TurnAround

KNOW YOUR PROJECT

WWW.TURNAROUNDPM.COM/PROJECT-SQUARE/

MIND-SET

DAMAGE

PROJECTOFFER TARGET AUDIENCES PEOPLE (INTERN & EXTERN)

KEY RESOURCES

BENEFIT

collaborative focused Preserve

interests

Travelers

Local

residents

Various Interest groups

Aiport

$$$

Lots of

skilled people External partners

Land

Construction

supply

Damaged habitat

Noise

3 vs 1 airport

Shorter transition

June 2013

KNOW YOUR BEAST Aaron  J.  Shenhar

Dov  Dvir

KNOW YOUR BEAST Technology

Novelty

Complexity

Pace

Low-tech

Medium-tech

High-tech

Super-high-tech

Regular

Fast/competitive

Time-critical

Blitz

Derivative Platform Breakthrough

Assembly System Array

Aaron J. Shenhar Dov Dvir

CONSTANTLY ANALYZE

LEARN TO ASK THE RIGHT QUESTIONS

QUICK WINS

✗

✓

THE 5 PHASES OF A TURN AROUND

Recognize

Analyze

Stabilize

Transform

Sustain

PHASE 3 STABILIZE

Hope and Spirit of optimism, Trust and Relationship Building, Norming, Scope / Time / Quality Adjustements

set, New Plan and new Approach, Consistent Project Management without excuses

KNOW YOUR PEERS

•  Impulse Key Question •  YOU – in the middle •  Bubble – Stakeholder Group or Person •  Size of Bubble – Size of Group •  Distance – Importance of Group / Person •  # of Lines – Intensiveness of Communication •  or - Bad or Good Relationship

... AND YOUR STAKEHOLDERS

Influencing

Supportive

BEST FIT

•  Team Member •  Key Resource (Yes / No) •  Activities / Responsibilities •  Deliverables •  Efforts (4 weeks / 3 month) •  Vendor •  Contract Situation

Identify

Validate

Adjust

Iterate

PROCESSES THAT FIT YOUR PURPOSE AND NOT THEIR DUTY

+

−

✗ ✗

ENJOY THE TIPPING POINT

It will never feel as good

It will get better from now on

THE 5 PHASES OF A TURN AROUND

Recognize

Analyze

Stabilize

Transform

Sustain

PHASE 4 TRANSFORM

Cooking with Gas, Focus on Outcome and Project Target, Small Adjustments, People Focused, Mind-Set Change,

Strong Communication, Sense of Achievement, Self Responsibility

ENGAGE WITH YOUR PEOPLE

INTERACTION ROOM

PHASE 5 SUSTAIN

TurnAround achieved, Proudness, Self-Confidence, Making sure to not run into the same Pitfalls again, Lessons Learned, retain Knowledge and

Mind-Set , establish Systematic

IT‘S ALL ABOUT PEOPLE

Cooperation

Learnings Structure

‚Consistent Project Management without excuses !‘

Torsten J. Koerting

START WITH WHY !

Why You need to deal with TurnAround’s, Crisis and potential failures all the time ! Get ready and be prepared

How The tools and approaches that I think are relevant and appropriate to deal with it

What What exactly you need to do in your specific situation is totally

up to YOU

PROTOTYPING PROCESS ...

Build

Measure

Learn

IN TA SITUATIONS IT COULD LOOK LIKE THIS ...

Sense

Reflect

Apply

‚If you are going through hell, keep on going !‘

Winston Churchill

GET ENGAGED

5. Impuls-Workshop 12th and 13th April 2013 www.TurnAroundPM.com www.TurnAroundHUB.com

… and become a Co-Author

T Template Project Square B Book raffle C Call me … and you will receive further information from time to time.

BUSINESS CARD

YOU

THANK YOU JOIN OUR COMMUNITY ENGAGE GET INVOLVED SHARE IDEAS BECOME A CO-AUTHOR WWW.TURNAROUNDPM.COM WWW.TURNAROUNDHUB.COM

QUESTIONS

?

Picture Credits •  Dreamliner - http://www.flickr.com/photos/jnsabino/759303928/ •  Dreamliner2 - http://www.flickr.com/photos/kentaroiemoto/6888463206/ •  Suttgart21 - http://www.flickr.com/photos/schockwellenreiter/5768610893/ •  Elbphilarmonie - http://www.flickr.com/photos/katjato/7840532620/ •  TollCollect - http://www.flickr.com/photos/internationaltransportforum/7135653915/ •  ChannelCrossing - http://www.flickr.com/photos/87079797@N02/8009685958/ •  BER - http://www.flickr.com/photos/captain_die/8066311249/ •  Pattern - http://www.flickr.com/photos/scarygami/5620339694/ •  Gordon R. Sullivan - www.ausa.org - Executive Leadership •  Early Warning Sign - http://www.flickr.com/photos/hugosimmelink/2252095723/ •  Storm - http://www.flickr.com/photos/84346589@N00/3947024319/ •  Simon Sinek - www.ted.com •  Aepfel - http://www.flickr.com/photos/laserrush123/6041628205/ •  Churchill - http://www.flickr.com/photos/cstm-mstc/3082707918/ •  Churchill2 - http://www.flickr.com/photos/jesterg42/462264627/