Post on 11-Oct-2020
Taylor Woodrow Developments
Analysts visit
January 18th 2005
Agenda
Introductions and Overview Iain Napier
Operations Tony Wilby
North West Region Bob Pickthall
Yorkshire / North East Region John Coker
Wrap up Iain Napier
Site visits
Long term demand trends are positive
Household growth
Longer life expectancy
Increased divorce rates
Later child bearing
Immigration
Changing demand patterns
Faster economic growth in South East
Decaying housing stock (oldest in Europe), especially in urban and former industrial areas
Supply-demand imbalance getting worse, especially in SouthDemand for smaller units, but also for family homes
Supply largely dictated by planning environment
Government promoting sustainable communities, urban regenerationand affordable housing
Barker Review
PPG3 update due shortly
TWD Operational Strategy
National scope, predominantly mid-market but capable of operating in any price point, at any product type
Operate at scale in local markets, with support from central expertise as appropriate, e.g. land, complex projects, regeneration
Continually improve cost efficiency through control over supply chain and removing duplication
Improve capital efficiency by disposing of low yielding and long term assets
Maintain a 3-4 year land bank, supplementing regional acquisitions with strategic land, especially in areas designated for growth
Improve customer satisfaction through the “Customer Journey”
Improve skills through recruitment and training
Regional Structure
Average Sales/Region 820• Largest 1,075• Smallest 600
Northern Division 30%
Central Division 20%
Eastern Division 25%
Southern Division 25%
TWD Structure
Northern Division
Central Division
Southern Division
Eastern Division
Land and Planning
Finance Central Services
Chief Executive
Agenda
Introductions and Overview Iain Napier
Operations Tony Wilby
North West Region Bob Pickthall
Yorkshire / North East Region John Coker
Wrap up Iain Napier
Site visits
Typical Regional Structure
Land Director
Technical Director
Commercial Director
Production Director
Sales & Marketing Director
Finance Director
Customer Care Director
Regional Managing Director
Land Managers
Technical Managers
Commercial Managers
Estimators
Buyers
Production Managers
Sales Managers
Marketing Manager
Part Exchange Managers
Bryant Design
Customer Service
Managers
Central Finance Team
Land and Planning
Strategic Land Team
Regional Land Team
• Centrally/Regionally based• Large sites• National vendors• Also manage planning
on “strategic” land
• Regionally/locally based• Smaller sites (typically >50 units)• Local/regional vendors
• Rigorous evaluation process; competitor benchmarks, costing etc• Risk assessment (market, development, build etc)• Standard return criteria• Defined limits for Delegated authority and Board approval• Bi-weekly Investment Committee meetings, chaired by CEO
TechnicalStandard Product
CommercialSupply chain management
Phase 1 quick wins (Oct 03 - Feb 04)Price and volume benefits from rationalised agreementsRevised specification cost reductionsPhase 1 supply chain database, controlling supplier proliferation
Phase 2 (Jan 04 onwards)Balance of major agreements reviewed
Phase 3 (Jan 05 onwards)
Reviewing supply routes and logistics, including WCL & Prestoplan
Consolidate key sub contract trades and embedded materials
Consolidate value from e-business initiatives (e.g. more reverse auctions, consolidated billing, Call-off/Order solutions)
CommercialSupplier Database
Easy to use central reporting for all Taylor Woodrow UK supplier information
Controls supplier adoption, prevents leakage
Mitigates risk e.g. suppliers expired insurances policies
Includes quality reporting to manage underperformance, and steers business to better value for money suppliers
CommercialWCL
Acquired with WilCon
Rolling out nationallyCurrently supply 40% sites
Excellent logistical management
Benefits fromMaterials savings
Site savings
Transaction processing savings
Profitable
100.0% 99.6%
50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
On Time Complete
2004 KPIs
Sales and MarketingLead Generation
Sales and MarketingSales Pod, Wharf Lane
Sales and MarketingBryant Design
Customer CareThe Customer Journey
Customer CareCustomer Satisfaction
30 day surveysMade to feel like a valued customer
Service on moving in day
Cleanliness of new home
State of readiness of new home
Handling of issues raised
Kept informed of when work undertaken
Length of time to resolve remedial issues
Likelihood to repurchase
Recommend to a friend
Overall satisfaction
Monthly league tables
50%
55%
60%
65%
70%
75%
80%
IndustryAverage
BarkerTarget
TWD
Recommend to a friend
Financial Controls
Landbank
Build Costs
Prices and Discounts
Agenda
Introductions and Overview Iain Napier
Operations Tony Wilby
North West Region Bob Pickthall
Yorkshire / North East Region John Coker
Wrap up Iain Napier
Site visits
North West Regional Overview
North West 2003 – 360 Completions
Integration of three companies January 2004
Integration very successful
North West 2004 – 1,075 completions
Requirement of a TWD region
Quality and experienced, senior and mid management
Partnership with major subcontractors / trades
Capitalise on efficiencies of scale
Land – 3 + years
North West Market
Planning Environment
3 land teams
Renewal Pathfinders
Urban Regeneration Communities and New Deal for Communities
Major sites
Planning Environment
Regional Overview - Introductions
Mark Mainwaring – Development Director
Jason Newton – Sales and Marketing Director
Ken Speakman – Production Director
Brian Warrington – Commercial Director
North West Regional Overview
<5%4%% affordable
35%27%% apartments (inc high rise)
<5%10% e% High rise
70%65%% Brownfield
£188k£174kAverage Selling price
1,07517,300Annual completions
TWDMarket
Regional Overview
Calders Green, Wychwood Park76 homes
8 hectares
Commenced September 2003
Greenfield site with a mix of large detached properties and apartments
2nd Phase – Wychwood Park146 homes
4.5 hectares
Commenced September 2004
Greenfield mid range detached, mews and timber framed apartments
Sandringham Gardens, Reddish (near Stockport)
107 homes
2 hectares
Commenced mid 2003
Complete mid 2005
Brownfield lower – mid value mews / timber framed apartments
The Oaks, Leyland
392 homes
13.5 hectares
Commenced mid 2003
Brownfield mixed scheme -detached, mews, timber framed apartments
The Beeches, Chester
20 homes
Commenced January 2004
Complete December 2004
Brownfield mid range, high quality timber framed apartments
Summary
Integration successful
Large regions do work!
North West market stable
Future planning concerns
Agenda
Introductions and Overview Iain Napier
Operations Tony Wilby
North West Region Bob Pickthall
Yorkshire / North East Region John Coker
Wrap up Iain Napier
Site visits
Regional Overview
North East Regional Overview
Established region
Wilson Connolly successfully integrated
Management strength enhanced
Experienced Management Team in place
Partnership with major sub-contractors
Good cost control
Regional Overview - Introductions
Andrew Aitchison - Production Director
Alison Deakin - Sales Director
Paul Oxtobey – ‘Complex’ Director
Martin Purdy - Commercial Director
Yorkshire/North East Regional Overview
5%4%% affordable
45%26%% apartments (inc high rise)
15%10% e% High rise
70%70% e% Brownfield
£174k£175kAverage Selling price
1,00020,000Annual completions
TWDMarket
Renewal Pathfinders
Urban Regeneration Communities and New Deal for Communities
Renaissance Towns
Major sites
Planning Environment
Newcastle Great Park
Joint Venture
Planning consented – October 2000
484 hectares
2,500 homes (300 completions to date)
80 hectares business park
16,000 new jobs in 10 years
Newcastle Great Park
Royal Hospital, Halifax
NHS hospital site
2.5 hectares
Planning consent October 2002
118 houses / apartments
Bracks Farm, Bishop Auckland
Farmland
7.3 hectares
Planning consent July 2000
149 homes
Baltic Quay, Gateshead
Vendor – Gateshead Borough Council
2 acres
Planning consent May 2001
241 apartments and penthouses
NHS Hospital Site
175 New Build Apartments/Houses
100 Refurbished Apartments
Commenced March 2002
Construction scheduled to complete July 2005
Parklands, Wakefield
Agenda
Introductions and Overview Iain Napier
Operations Tony Wilby
North West Region Bob Pickthall
Yorkshire / North East Region John Coker
Wrap up Iain Napier
Site visits
Group Strategy
Focus on housebuilding in the UK, North America and Spain/Gibraltar
Improve efficiencies in UK housebuilding and position ourselves to benefit from market recovery
Drive profitable growth in North America
Grow our business in Spain whilst continuing to target the UK second home market
Grow Construction’s UK profits while managing the risks in the business
Manage down debt through disposal of low yielding assets and working capital management
Schedule for the rest of the day
Site visit – Parklands, Wakefield
Lunch
Depart c. 1.30pm
Taylor Woodrow Developments
Analysts visit
January 18th 2005