Post on 26-Sep-2020
Take a breath of fresh airFly better with peace of mind that you’re breathing fresh, clean and filtered air on your flight with us.
Cabin air is extracted into the air mixer unit through High-Efficiency Particulate Air filters (HEPA)
HEPA filters remove 99.97% of microscopic
particles like bacteria, viruses, and fungi from
the air - as effective as the filters used in
hospital theatres
The cleaned and filtered cabin air is mixed with fresh air drawn in from outside
All installed HEPA filters are used during the flight � B777 - 8 filters � A380 - 18 or 19 filters (depending on configuration)
Air in the cabin is changed every two to three minutes – even more frequently than in a hospital
Air circulates downwards from the ceiling to the floor to minimise the movement of particles along the cabin
Source: Pall Aerospace
Mixed air is circulated back into the cabin at the right temperature for your comfort
Air MixingUnit
Freshair fromoutside
Freshair fromoutside AC Unit with
HEPA Filters
V3-15.07.20
Visit our website to find out more:● Our current network and services ● Flying to and from Dubai ● Travel requirements ● Your safety
If you are not cleared from the Medical Centre you must follow the advice of the DHA
Continue through security. You will pass through thermal scanners on your way to departures
If you don't have COVID-19 symptoms continue to the boarding gate
If you have COVID-19 symptoms you will be taken by the Dubai Health Authority (DHA) to the airport Medical Centre for further checks
Check the travel requirements before you depart including information about COVID-19 PCR tests and travel documents
Connecting in DubaiA step-by-step guide to the measures we're taking to keep you safe and protected when you connect through Dubai.
Connection desks are fitted with protective antimicrobial screens. Please wear your mask at all times. If you need one, we can give you a travel hygiene kit at the connections desk that contains a mask, gloves, hand sanitiser and antibacterial wipes
Premium Connections service including personal assistance and fast-track security clearance for First Class customers
Our seating area at the departure gate is arranged to maintain social distancing
Emirates offers free COVID-19 health and quarantine cover for 31 days when you travel away from home
Once you are cleared from the Medical Centre you can continue to the departure gate. If you have missed your connecting flight you will be rebooked on the next flight and accommodated at Dubai International Airport Hotel
01.09.20
Visit our website to find out more:● Our current network and services ● Flying to and from Dubai ● Travel requirements ● Your safety
Premium experience 1/2 Stay safe and protected along your entire journey with us when you travel in First Class and Business Class.
All Chauffeur-drive cars are deep cleaned and disinfected internally and externally from the start of every driver’s duty
To maintain a safe distance, the number of passengers in each car is limited and customers sit in the back seats
All common touch points are sanitised after every trip, including buckles, handles, buttons and switches, blinds, and headrests
Your driver will be wearing a mask and gloves. Please wear your mask and any required personal protective equipment (PPE). All cars have hand sanitiser
One entry and one exit point, spaced floor markers in the queue areas, and reduced lounge capacity for social distancing
Cleaning teams sanitise the washrooms after each use and frequently sanitise points of contact. Travel hygiene kits are available
To reduce contact, newspapers and magazines are currently unavailable. Our Moet & Chandon champagne bar is open for First Class customers. Our showers are open with hygienically wrapped towels and bath mats. Our shoe shine service, children’s area, and business centre remain closed until further notice.
Check the travel requirements before you depart including information about COVID-19 PCR tests and travel documents
Emirates offers free COVID-19 health and quarantine cover for 31 days when you travel away from home
Our cabin baggage
rules have now returned
to normal
You will pass through thermal scanners
Chauffeur-drive service
Check-in at Emirates Terminal 3
Emirates Lounge, Dubai International Airport
Check-in desks are fitted with protective antimicrobial screens. Follow the floor markers to maintain a safe distance from others
We’ll give you a travel hygiene kit containing a mask, gloves, antibacterial wipes and hand sanitiser
Our dining service has been modified to maintain strict hygiene and to reduce contact. First Class customers can order from our contactless digital menus. Business Class customers can choose from a buffet served by our team
Exclusive check-in desks and security area for First Class, Business Class, Emirates Skywards Platinum, Gold and Silver members
Premium Connections service including personal assistance and fast-track security clearance for First Class customers arriving or connecting in Dubai
Tables and chairs are arranged for social distancing and are disinfected after each use. Table signs show when the area has been cleaned
Visit our website to find out more:● Our current network and services ● Flying to and from Dubai ● Travel requirements ● Your safety
You will arrive at the exclusive First Class and Business Class entrance. Wear your mask at all times
Please wear your mask at all times except when eating or drinking
01.09.20
Premium experience 2/2 Stay safe and protected along your entire journey with us when you travel in First Class and Business Class.
In flight
01.09.20
Our onboard services are modified to maintain strict hygiene and safety and to reduce contact
Our social areas, Shower Spa and Onboard Lounge are currently closed
All aircraft are deep cleaned in Dubai and go through an enhanced cleaning and disinfection process after every tripWear your mask at the airport,
during boarding, on the flight and when disembarking. Dispose of used masks inside the waste bag in your seat pocket
Single-use menus. There is a vegetarian option
on the menu, or you can order from a limited
selection of dietary meals before your flight. All
food and beverages are hygienically prepared
All our cabin crew are in full personal protective equipment (PPE)
An additional cabin service attendant
cleans the lavatories every 45 minutes on
flights over 1 hour 30 minutes. Lavatories
have sanitising soap with handwashing
instructions
Comfort items (mattresses, blankets, pillows, First Class writing kits, and headphones) are hygienically sealed. Reading materials have been removed. Our safety cards are disinfected and all waste bags are replaced after every flight
Keep a safe distance from others as you
leave the aircraft
Visit our website to find out more:● Our current network and services ● Flying to and from Dubai ● Travel requirements ● Your safety
In flight
Departures from Emirates Terminal 3Immigration and security
Boarding
Keep a safe distance from other passengers
and wear your mask at all times. Only travellers can enter the terminal unless you have a disability and
need assistance
Arrive 3 hours before departure
You will pass through thermal scanners
We’ll give you a travel hygiene kit containing a mask, gloves, hand sanitiser and antibacterial wipes
The Immigration desks are fitted with protective antimicrobial screens. Follow the floor markers to maintain a safe distance in the queue
Our cabin baggage rules have now returned to normal
Our check-in desks are fitted with protective
antimicrobial screens.Follow the floor markers
to maintain a safe distance in the queue
Boarding will be in small groups from the last row to the first
The boarding area is deep cleaned after each flight
Maintain a safe distance from others and keep your mask on at all times. Our seats at boarding are arranged to maintain social distancing
Departing from Dubaiis is a step-by-step guide to the measures we’re taking to keep you safe and protected when you fly with us from Dubai.
Aer landingDuring your flight
All our cabin crew are in full personal protective equipment (PPE) Wear your mask at the
airport, during boarding, on the flight and when disembarking. Dispose of used masks inside the waste bag in your seat pocket
Our social areas, Shower Spa and Onboard Lounge are currently closed
Our onboard services are modified to maintain strict hygiene and to reduce contact Single-use menus in
First and Business Class. In Economy Class our cabin crew will share the menu options
There is a vegetarian meal on the menu, or you can order from a limited selection of dietary meals 24 hours before your flight
All food and beverages are hygienically prepared
Keep a safe distance from others as you leave the aircraft
All aircraft are deep cleaned in Dubai and go through an enhanced cleaning and disinfection process after every trip
An additional cabin service attendant
cleans the lavatories every 45 minutes on
flights over 1 hour 30 minutes. Lavatories
have sanitising soap with handwashing
instructionsComfort items (mattresses,
blankets, pillows and headphones) are hygienically
sealed. Reading materials have been removed. Our safety
cards are disinfected and all waste bags are replaced after
every flight
Visit our website to find out more:● Our current network and services ● Flying to and from Dubai ● Travel requirements ● Your safety
01.09.20
Check-in
3hours
Check the travel requirements before you depart including information about COVID-19 PCR tests and travel documents
Emirates offers free COVID-19 health and quarantine cover for 31 days when you travel away from home
Our teamwill be wearing
personal protective equipment (PPE)
Arriving in Emirates Terminal 3
In flight
Arriving in Dubai
Aer landingDuring your flightAll our cabin crew are in full personal protective equipment (PPE)
An additional cabin service attendant cleans the lavatories every 45 minutes on flights over 1 hour 30 minutes. Lavatories have sanitising soap with handwashing instructions
On flights to Dubai, we’ll give you a hygiene kit on board containing a mask, gloves, hand sanitiser and antibacterial wipes
Comfort items (mattresses, blankets, pillows and headphones) are hygienically sealed. Reading materials have been removed. Our safety cards are disinfected and all waste bags are replaced after every flight
Our onboard services are modified to maintain strict hygiene and safety and to reduce contact
All passengers staying in Dubai will be given a
Quarantine Undertaking form to complete and hand
to medical staff on arrival
All food and beverages are hygienically prepared
There is a vegetarian meal on the menu, or you can order from a limited selection of dietary meals 24 hours before your flight
Keep a safe distance from others as you leave the aircraft
All aircraft are deep cleaned in Dubai and go through an enhanced cleaning and disinfection process after every trip
If you have COVID-19 symptoms you will be taken to Dubai International Airport Medical Centre for further checks
Premium Connections service including personal assistance and fast-track security clearance for First Class customers arriving or connecting in Dubai
Hand the Quarantine Undertaking form you
completed on the flight to Dubai Health Authority (DHA) staff
Check the travel requirements before you depart including information about COVID-19 PCR tests and travel documents
All passengers who took a PCR test on arrival must self-isolate until they receive their results
If your COVID-19 PCR test result is positive, you must follow the advice of the Dubai Health Authority and stay in self-isolation
Our social areas, Shower Spa and Onboard Lounge
are currently closed
is is a step-by step guide to the measures we're taking to keep you safe and protected on your journey to Dubai.
Single-use menus in First and Business
Class. In Economy Class our cabin crew will share
the menu options
You will pass through thermal
scanners If your COVID-19 PCR test result is negative you no longer need to remain in self-isolation
Emirates offers free COVID-19 health and quarantine cover for 31 days when you travel away from home
Wear your mask at the airport, during boarding, on the flight and when disembarking. Dispose of used masks inside the waste bag in your seat pocket
If you do not have symptoms, continue to Immigration and collect your baggage from the carousel
01.09.20
Visit our website to find out more:● Our current network and services ● Flying to and from Dubai ● Travel requirements ● Your safety