TADSummit, Voicemail innovation in a World of Bots and AI

Post on 23-Jan-2018

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Transcript of TADSummit, Voicemail innovation in a World of Bots and AI

Transforming Voicemail into a Virtual Digital Assistant

Karel Bourgois • 20 years in Telecom

Who am I ?

• Entrepreneur

• Director of Product @ Libon

A walk down memory lane…

Synchronous – Voice – Asynchronous – Text

Personalized GreetingsCreate customized greetings for your professional and personal contacts,

or let the patented automated greeting technology individualize greetings for you.

Hi {name of caller}, please

leave a message and your call

will be returned as soon as

possible.

Mom, I love you. Please

leave me a short message

this time.

I’m at the gym, babe, missing

you. Call you when I’m done.

You have reached Alex White. I’m

currently out of the office and will

return your call on Monday,

September 1st. Thank You.

Voicemail to Text

Save time and read your

voicemails instead of

listening to them with speech

to text transcription in 15

languages

7

What if your mobile’s voicemail was a virtual digital

assistant, responding to callers’ questions for

you?

Vocal Bots: when Voicemail meets IVR

Vocal Bots: enabling Business Processes

THANKS YOU

Karel Bourgois

+ 33 6 31 22 25 04

karel@voxist.com