TYPES OF SYSTEMS

SYANDES K31Submitted by: Karissa Cruz

Transactions Process System (TPS)

An information processing system used in business transactions, which involves the collection, modification and retrieval of data

Two types: batch processing and real-time processing

Transactions Process System (TPS)

Used in the following:

POS terminals Barcode readers Generation on bills Clearing of presented

cheques Sales configuration Invoicing and billing Routing and

schedulling

Examples of TPS

Office Automation Systems (OAS)

Integration of office functions related to managing information

Three basic activities:1. Storage of information2. Data exchange3. Data management

Office Automation Systems (OAS)

Used in the following:

Electronic publishing

Electronic communication

Image processing Office management

Examples of OAS

Knowledge Work Systems (KWS)

A computer application designed to help knowledge workers to capture and organize work activity information

It promotes the creation of new knowledge and ensures that new knowledge and expertise are properly integrated into the business.

Knowledge Work Systems (KWS)

Used in the following:

Work scheduling Work activity organization

Examples of KWS

Decisions Support System (DSS)

A class of computer information system that supports business and organizational decision-making activities

And interactive software-based system intended to help decision makers compile raw data, documents, etc., to identify and solve problems

Decisions Support System (DSS)Used in the following:

Accessing current information assets

Comparing sales figures over time

Projecting revenues based on new product sales assumptions

Forecasting consequences of decision alternatives, given past experiences

Examples of DSS

Executive Support System (ESS)

A software that allows users to transform an enterprise data into quickly accessible and executive-level reports, such as those used in billing, accounting and staffing departments

Also known as Executive Information System (EIS)

Executive Support System (ESS)Used in the following:

Technology reports (e.g. patent records)

Technical reports from consultants

Market reports Confidential information

about competitors Speculative information (e.g.

market conditions) Government policies Financial reports and

information

Examples of ESS

Group Decision Support Systems (GDSS)

A class of electronic meeting systems designed to support meetings and group work

Could be a computer software and hardware used to support group functions and processes

Group Decision Support Systems (GDSS)

Used in the following:

Adapting human factors for new technologies

Facilitating interactive collaboration

Organizational learning (meetings)

Examples of GDSS

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