Andy Holdsworth

Charlotte Riggs

Sustaining Indicator and Performance Measurement at

the Minnesota Department of Natural Resources

DNR’s Mission

A Data Rich Agency

Groundwater

Today’s presentation • History of performance

and indicator measurement

• Lessons learned • Challenges • Where we go next

1990s

Systems-based framework

Robust indicators that simplify complexity

Demands for accountability to taxpayers

2000s

Aligned measures with agency-wide strategies and priorities

Present Day

Aligned measures with agency-wide strategies and priorities

Aligned measures with agency-wide strategies and priorities

People Technology Processes

Data Governance

Staff Engagement

Data governance is the formal

execution of decision making and authority for managing data as a department-wide asset.

Decision-making

framework

Data management requirements

Data stewards

Building metadata

Identifying responsibility

21

Nested hierarchy of measures

Common framework and language for measures

DNR Staff Training: Measuring results and impact

•Align measurement with agency priorities

•Manage data to meet measurement needs

• Empower staff to measure appropriately

Thank You!

Charlotte Riggs (charlotte.riggs@state.mn.us)

Andy Holdsworth (andy.holdsworth@state.mn.us)