Post on 22-Dec-2015
Support Services for Support Services for StudentsStudents
Ms Lidia Nemitschenko
Head International Student Support Unit
SUPPORT SERVICES FOR STUDENTSSUPPORT SERVICES FOR STUDENTS
Help students achieve their educational
and personal goals through the provision
of academic, counselling, IT,administrative
and welfare services.
Wide range of support services on Wide range of support services on campus:campus:• International Student Support Unit
(ISSU)
• University Counselling Service (UCS)
• Learning Centre
• Student Centre
• International Office
Wide range of support services on Wide range of support services on campus:campus:• Accommodation Service• Careers Centre & Casual Employment
Service• Child Care Information• Disability Services• Financial Assistance• University Health Service
University Counselling Service & ISSUUniversity Counselling Service & ISSU
An opportunity to • Gain greater self-awareness• Learn to cope more efficiently with the problem
at hand• Discuss any study, social or personal issues
causing concern• Explore options with professional staff• Free and confidential individual counselling
University Counselling Service & ISSUUniversity Counselling Service & ISSU
Counselling is:
• Free
• Confidential
• Non-judgmental
• Helpful
UCS and ISSUUCS and ISSU
Academic Problems• Lack of motivation• Exam anxiety• Doubts about course choice or
continuation• Special Consideration• Organisation; time management• Liaison with academic staff
UCS and ISSUUCS and ISSU
• Anxieties• Depression• Self-esteem• Substance abuse• Eating disorders• Pressures of
university life• Transition to Uni
• Suicidal thoughts/feelings
• Sexual identity• Grief/bereavement
issues• Traumatic
experiences• Physical or sexual
abuse
UCS and ISSUUCS and ISSU
• Relationship difficulties
• Divorce issues
• Feelings of social isolation
• Family problems
• Lack of friends
• Lack of social skills
• Harassment
International Student Support UnitInternational Student Support Unit• Specifically for international students• Available to students and accompanying family
members• ISSU Counsellors provide a range of support
services including individual counselling• ISSU Counsellors have expertise in cross-
cultural issues• ISSU Counsellors have experience in working
with students from a wide range of cultural and language backgrounds
Disability ServicesDisability Services
• Support for students with disabilities
• Medical, physical, psychiatric, learning disabilities, hearing, vision
• Staff work with administration and academic departments to meet student needs
• Students register to receive services
Disability ServicesDisability Services
• Services after registration can include:
• Peer Note-taking Services
• Library assistance)
• Access to assistive technology
• Resting rooms
• Adjustment to exam procedures
Accommodation ServiceAccommodation Service
• Assists students to find off-campus accommodation
• Maintains an extensive database of properties
• Students access database by using SID
• Office open between 10.00-4.00pm daily
Casual Employment ServiceCasual Employment Service• Assists degree students to find work to
support their continuing study• Includes degree-related work eg
– accounts,computing,education, legal, social work, tutoring
– some on campus jobs – Hospitality,retail, office work, child
care etc
Casual Employment ServiceCasual Employment Service• Job listings accessed via MyUni, current
SID and registration required
• Drop-in CV and cover letter checking service
• Information and referrals in case of difficulties
Child Care Information OfficerChild Care Information Officer• For students and staff of the University
who are parents• Information about :• Long Day Care Centres• Occasional Day Care Centres, Before
and After School Care, Vacation Care, Family Day Care, Schools, Evening Care
Financial Assistance OfficeFinancial Assistance Office• Loans to assist students who experience
financial difficulties• For help in emergencies; to supplement
other income• Available to enrolled undergraduate and
postgraduate students• Loans are repayable (usually within one
year)
Learning CentreLearning Centre
Learning Centre contact details:
Level 7, Education Building
Manning Rd
Phone: 9351 3853
Fax: 9351 4865
Email: lc@stuserv.usyd.edua.u
Website: http://www.usyd.edu.au/lc
Learning CentreLearning Centre
Learning Centre Activities
Assists students to develop academic skills necessary for successful study
Learning CentreLearning CentreServices include:• Faculty program workshops to suit specific
demands of particular degree courses• Individual learning program• Central workshop program - study skills,
academic reading and writing, oral communication, examination skills, postgraduate research writing skills
Learning CentreLearning Centre
What we don’t do:• Full-time intensive English language
courses
• Editing/proof-reading
• Advice on course content
The University Health ServiceThe University Health Service
• A general practitioner service and emergency medical care to University community
• Consultations by appointment or on a walk-in basis
• Both male and female doctors• Bills Medicare and OSHC Worldcare directly
for most consultations• Bring your Medicare Card or OSHC Card
Careers CentreCareers Centre• Assists current students and recent graduates• CV checking service-within 24 hours• Workshops: Writing Successful CVs,Writing
Application forms,Understanding Interviews, Assessment Centre Experience, Decision-Making
• One-to one advice• Vocational Guidance Assessment
Student CentreStudent Centre• Student Centre Enquiry Counter• Student Records• Undergraduate Admissions • Examinations• Exclusions• Timetabling• HECS and Local Fee administration• Graduations
Student ServicesStudent Services
UCS and ISSU Opening Hours:Monday to Friday 9am to 5pm
Appointments outside these times by prior arrangement.
Emergency contact through Campus Security on 9351 3333 or free call 1800 063 487
UCS and ISSUUCS and ISSUContact details:UCS:Level 7, Education Building 9351 2228ISSU:Level 1, Services Buildling9351 4749Moving in October to Jane Foss Russell Building
Services for StudentsServices for Students
Website for Student Services
www.usyd.edu.au/stuserv