Revolutionize Recruiting Globally with Jobvite

Farah AbbasOxfam America, Shared Services Manager

Agenda

1 What is Oxfam?2 Recruiting challenges3 Jobvite Implementation 20124 Recruiting strategy5 Recruiting Revolutionized6 Next Challenges

WHAT IS OXFAM?

What is Oxfam?• International confederation

of 17 organizations • Works in 94 countries• Part of a global movement

for change. • Mission: To build a future free

from the injustice of poverty. • long-term development

projects• respond to emergencies• campaigning and advocacy.

Oxfam America• One of the 17

organizations• Headquartered in

Boston• Offices in 9

countries• 500 Employees

worldwide• Jobvite customer

since 2010• Average Volume:

350 hires per year

OUR RECRUITING CHALLENGES

Recruiting Challenges in 2010

Paper-based/manual systems

Streamlined recruiting

organization structure

Key players left out of the recruiting

process

Process was too long and lacked

transparency

Each department had its own recruiting workflow

Executive Leadership had no access to recruiting

metrics

Paper Based Recruiting SystemPosition Approval Form

Offer letter (multiple templates)

Employee Application Forms

Employee Action Form

Streamlined recruiting organization structure

HR Generalist (in each office)

Global Staffing Manager

Hiring Managers(in each department)

Coordination and Communication was challenging

JOBVITE IMPLEMENTATION 2010

Implementation Strategy 2010• KEY GOAL: Reduce paper and improve

coordination• Roll out to US only:

• Requisition & Requisition Approval for external hires

• Online Candidate Application and Integration with Career Website

• Candidate Workflow

Requisition Implementation• Replicated paper form• Centralized approval • 5 levels of approvals

Candidate Workflow Implementation• Replicated each possible step • Configured online employment application• Added offer letter templates

Communication and Training Strategy• Jobvite Intranet Page with documentation

of hiring process• Recruiter creating requisitions for hiring

manager• Recruiter running the candidate workflow

Challenges• Resistance to change• Hiring manager dependent on recruiter

run workflow• Keeping employee list up-to-date • Too many steps for Candidate workflow• Centralization of Approvals creating

bottleneck• Keeping Staffing Manager champion of

the tool

OUR GLOBAL RECRUITING STRATEGY

Recruiting Strategy

Better fit hiresEstablish a consistent, world class candidate recruiting experience

Meet peak demands of recruiting cycle

while keeping overhead cost low

Report on Key Recruiting metrics

Better Fit Hires

• Branding Oxfam and its culture• Created a series of Video to reflect the rich mosaic of

Oxfam America http://www.youtube.com/watch?v=WH62GGPUF2c

• Establish Key Competencies• Global Citizen – Ability to work across cultures• Change agents (synchronize with our mission)

• Targeted candidate sourcing• Target NGO career sites e.g DEVEX, RELIEFWEB• Target graduates from reputable University programs• Referral Bonus

Consistent world class recruiting experience

• One Candidate Workflow for all offices• Coach managers on interviewing best

practices. • Timely candidate communication

• Schedule feature in Jobvite and Integration with Outlook allowed us timely responses to candidate.

• Rejecting candidates was quick and easy

Meet Peak Demands with low overhead cost

• Empower hiring manager to be the requisition and candidate workflow owner

• Create checks and balances through Requisition Approval and Offer Approval

• Decentralize Approval Process and schedule reports to the executive team

Recruiting Metrics

• Candidate sourcing report• Requisition By Department and Division• Weekly Hiring Report

RECRUITING REVOLUTIONIZED

Re-implementation in 2013

Requisition

• More Candidate Programs

• More Comprehensive Forms using field-mapping

Candidate

• Simplified Steps

• Background Check Integration

• Offer Approval• New Hire

Notification for HRIS entry

Reports

• Schedule Reports

• Build Custom Reports

Regional Rollout

• Identify Key Stakeholders and Train

• Roll out to Regions with Tech Savvy Staff

Communication and Training• Roles of hiring manager and recruiter

clearly defined• Specialized training for each function of

Jobvite done on a monthly basis. • Re-Rollout of referral policy and how to

create “Jobvites”

Recruiting Revolutionized

• Streamlined Recruiting Process • Enhanced Hiring managers recruiting

capability and capacity• Better Candidate attraction and sourcing

Next Challenges

• Decentralize Approval Chains – in the works

• Integration with HRIS• Requisition Templates• Regional Security• Parallel vs Serial Approval• Approval Reports

Farah AbbasOxfam America, Shared Services Managerfabbas@oxfamamerica.org

THANK YOU!