Student Health Services

• Services Provided

• Where We Are Located

• Student Health Fee

• Insurance Requirements

• Immunization Requirements

• Student/Patient Privacy

• New Student Checklist

Overview

Our Services

Main Campus

Primary Care Gastroenterology*

Women’s Health Orthopedics*

Allergy and Travel Clinic Dermatology*

Physical Therapy Dentistry*

Nutrition Counseling

Pharmacy

Laboratory & X- Ray

Health Education and Wellness Outreach

Centennial Campus

Primary Care

Physical Therapy

Dentistry*

*Specialty Clinics offered by Raleigh area providers

Our Services

Our Staff

• Medical Doctors

• Nurse Practitioners

• Physician Assistants

• Nurses

• Pharmacists

• Pharmacy Techs

• Physical Therapists

• Lab Techs

• X-Ray Techs

• Registered Dietitians

• Health Educators

• Administrators

• Support Staff

Our Staff

MAIN CAMPUS

LOCATION:

All Services

CENTENNIAL

LOCATION:

Wolf Ridge, Plaza Hall

Primary Care, Physical

Therapy, Dentistry

HOURS:

Fall & SpringM,W,TH,F 8:00-5:00

TUES 9:00-5:00

SAT 9:00-12:00

SummerM,W,TH,F 8:00-5:00

TUES 9:00-5:00

SAT Closed

AFTER HOURS:

A nurse advice line is

available by calling our

main number

919.515.2563

APPOINTMENTS

Via HealthyPackPortal

Calling 919.515.2563

Walking In

Appropriate, Affordable, Accessible, High Quality Healthcare

Access To Care

You will see two charges from Student Health on the tuition and fees statement:

1. The Student Health Fee: As part of the tuition and fees package, the fee

covers the cost of most routine office visits. Nominal fees apply for services

such as labs, X-rays, immunizations, physicals, and procedures. Fee also

covers public health initiatives and responses on campus.

2. Student Health Insurance Plan Charge: All UNC System (including NC State)

students are required to have health insurance while enrolled in classes. 1. Students can purchase the University Sponsored Health Plan, Student Blue provided by BCBS.

2. Students can remain on a current health insurance plan or choose to purchase other coverage.

Access To Care

Insurance Requirement

Remain on Existing Plan

There are two options for student coverage:

Complete a waiver via

online EVERY semester

Receive Reimbursement

Fall 2018 waive/enroll deadline is September 10th

Coverage Provided by Student Blue

Enroll into SHIP

online EVERY semester

Insurance Card will arrive

within 2 weeks

Insurance Requirement

Insurance & Billing

Insurance

• Student Health is in-network with Student Blue,

most Aetna, Blue Cross and Blue Shield and

Cigna and United Healthcare plans

• Student Blue benefits can be found online

• Student Blue plan runs

Fall: 8/1/18-12/31/18

Spring: 1/1/19-7/31/19

Billing

• Charges not covered by the health fee will be submitted to insurance

plan (if information is on file)

• Charges are moved to the students account after 30 days

Insurance and Billing

Talking to Your Student About Insurance Benefits

1. Call your insurance carrier to make sure Student Health is in

network with your plan

2. Have your student take a picture of all their insurance cards

3. Educate your student on your insurance plan

• Co-pays

• Deductible

• Contracted with most insurance plans

• Copays for prescriptions will be the

same as going off campus or less

depending on the medication

• Affordable over-the-counter medications

• Other items include contact lens

solution, sunscreen, heating pads and

thermometers and much more

Pharmacy

Immunization Requirement

Students are required by North Carolina Public Health Law to provide proof of

immunizations within 30 days of registration of classes.

3 Steps to Compliance - All Steps are Completed on the HP Portal

1. Upload completed Immunization Record (Accepted forms of documentation are

available on our website).

2. Enter dates immunizations were received on Immunizations tab

3. Complete required TB Questionnaire and the Health History Form

Check HealthyPack Portal secure messages periodically for notes about missing

documentation or call 919.513.4302 with questions.

Student Privacy & Access to Patient Information

•Students over the age of 18 are protected under the Federal Health Insurance

Portability and Accountability Act (HIPAA)

•Regulations require that students age 18 or older sign a release form in order for any

health care information as well as billing information from Student Health to be shared

with parents or guardians. Students can complete this form and either mail, fax or

drop it off at Student Health. (Form found on HealthyPack Portal under “Forms” tab)

• For students under the age of 18, parent or guardian will need to complete a

“Consent to Treat (Under 18) form. This form can be found on the HealthyPack Portal

under “Forms” and then uploaded under the “Upload” option.

HealthyPack Portal

SHS Orientation Checklist

www.go.ncsu.edu/shschecklist2018

For Insurance Compliance

• Enroll or waive the Student Health Insurance Plan by September 10, 2018

• Get a copy of your insurance card before arriving to campus (hard copy or picture)

• Upload a copy of your insurance card to the HealthyPackPortal under the Insurance tab

For Immunization Compliance

• Upload immunization documentation to Student Health Services, via the HealthyPack Portal, within 30 days of

registration of classes

• Use the Portal to enter immunization dates

• Complete TB questionnaire and Health History Form online via the HealthyPackPortal

General Student Health

• Transfer your prescriptions to the Student Health Pharmacy by calling 919.515.5040

• Get your flu shot at one of our clinics on campus (September-January)

• Follow us on social media for important date reminders, health tips and outreach events

STUDENT HEALTH SERVICES

Student Health Services-Main Campus

2815 Cates Avenue Raleigh, NC 27695

Student Health Services- Centennial

1940 Entrepreneur Drive Raleigh, NC 27606

Website: www.healthypack.dasa.ncsu.edu

HealthyPack Portal: Https://sso.medicatconnect.com

Phone: 919.515.2563