Post on 11-Aug-2014
description
RepublicOfQuality.com
vimeo.com/15266890
surrey.ca show map of lower mainland
The heroprocess they wanted
The process they needed
think about your message
the team
awwww
republicofquality.com/working-together
Silos are for farming, not web design
work together... weird, eh*?* Canadian content
be careful to watch your back :)
create an environment for unplanned moments of discovery
audit all the things!
ux vision & design principles
collaborative sketching
Call to action!
Lost call to action...
Call to action!
Call to action!
phone calls!!
mental models
empathy & experience mapping
audience profiles
Project Analysis
be willing to adapt yourself
real discovery happens between the planned activities
in-browser wireframes
http://en.wikipedia.org/wiki/Comparison_of_Android_devices
Surrey.ca
in-browser designs
Surrey.ca
celebrate successes together
don’t stop discovering
lunch & learns
WEB TEAMALL TEAM
WORKING WITH THE CITY OF SURREY WEB TEAM
BUSINESS UNIT
DOCUMENT FUNCTIONALREQUIREMENTS
DOCUMENT CONTENT REQUIREMENTS
KICK-OFF MEETING
APPROVE CONTENT REQUIREMENTS
GATHER CONTENT REQUIREMENTS
CONTENT REQUEST
BU EDITOR:
BU MANAGER
BU + WEB TEAM: Meet to discuss project requirements and timeline.
Marketing should be present for campaignsIT should be present for applications
2 MONTHS BEFORE LAUNCH
WT SPECIALIST:Document all functional andtechnology requirements
Sign-off by BU and WTrequired
WT EDITOR:Document all content andeditorial requirements
Sign-off by BU and WTrequired
BU EDITOR:Gather initial content and functional requirements.
Fill out “Starting a web project”questionnaire (forthcoming)
BU MANAGER
CREATE FUNCTIONAL REQUIREMENTS
EDITCONTENT
PUBLISH
FINAL APPROVAL
REVIEW/EDIT/ARCHIVE CONTENT[EVERY 12 MONTHS]
REVIEW ANALYTICS[EVERY 6 MONTHS]
SUBMIT TO WORKFLOW
CONTENT ENTRYAND MIGRATION
CONTENT APPROVAL
BU EDITOR:Migrate all new contentinto OpenText CMS
1 WEEK BEFORE LAUNCH
BU EDITOR:Migrate all new contentinto OpenText CMS
BU MANAGER:Approve all editorial content
1 MONTH BEFORE LAUNCH
WEB TEAM:Compile analytics data from past 6 months
BU + WEB TEAM:Meet with BU to review and recommend next steps –edit or archive content
WEB TEAM:Compile analytics data from past 6 months
BU + WEB TEAM:Meet to review and recommend changes
WT EDITOR OR WT SPECIALIST
WT EDITOR + WT SPECIALIST
WT EDITOR:Edit editorial content for adherance to web writing guideand semantic content (if neccessary)
in parallel:
WT SPECIALIST:Build all necessary functionaland technical requirements
collaboration is the key !
there is only one team
Thanks! !
republicofquality.com @hellofisher