Stepping Up to the Digital World - ASFA 2014

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A presentation I delivered to Trustees of Superannuation Funds in Australia at ASFA 2014. Covers digital disruption, cloud, mobile, social, data, personalisation, innovation and embracing edges

Transcript of Stepping Up to the Digital World - ASFA 2014

Stepping up to the Digital World

Pete Williams

@rexster

#ASFA2014

November 2014

Riding the Wave

Short Fuse, Big Bang

Confidence with Technology

Confidence with Managing Finances

Disruptive Trends

Spotting Disruption

• Less for more• Foothold in non users• A different proposition

Your Turn

• Talk to the person next to you

• Think of a disruption

• What was more for less?

• Who were the non-users?

• What was the difference?

Superannuation by market segment

Sleeping Giants Awakening

Technology is a utility think taps not wells!

Rethinking Social

It’s big … so lets ban it

What you should do!

Analytics to Drive Personalisation

How to drive change

Do you know your members?

Bringing it together

How should should you respond to digital disruption?

Takeouts• Opportunities for growth are there• Digital Disruption is real• Can you absorb regulatory change faster?• Do you really know your members?• Can you keep up with them?• Do you have the right knowledge and skills in your

ecosystem?• Design + Absorptive Capacity = Win