MINISTÉRIO DO PLANEJAMENTOMINISTÉRIO DO PLANEJAMENTO

April 19, 2010

Standards in e-government

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

Estrutura do Programa Governo Eletrônico

1. Digital Inclusion

2. Sites and e-services management

3. Systems Integration

4. Legacy Systems and Licenses

5. Infrastructure Network

6. Government to Government

7. Free Software Implementation

8. Knowledge Management

and Strategic Information

Structure of the Electronic Government Program

MINISTÉRIO DO PLANEJAMENTO

The brazilian e-government policy following a set of guidelines that act on three fronts:

with the citizen

improving internal management

integration with partners and suppliers

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

Guidelines

MINISTÉRIO DO PLANEJAMENTO

A continental dimensions country

Who uses e-government?

Citizen, Business, Government.

Through what devices?

Call Center, Personal Computer, Mobile, Kiosk, PDA

With what connection?

Dial-up Internet, broadband, wireless, fixed and mobile

MINISTÉRIO DO PLANEJAMENTO

e-Government StandardsStandards

e-PING e-MAG Padrões Brasil e-GOV (Brazil e-gov web standards)

Research and indicators Indicators and Metrics for e-Services evaluation

MINISTÉRIO DO PLANEJAMENTO

Architecture that defines a minimum set of policies and

specifications.

Regulate the use of ICT in the federal government

Provide conditions for interaction with other levels of government

and society.

Secretaria de Logística e Tecnologia da Informação

e-Government Standards

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

e-MAG

14.5% of the Brazilian population have some type of disability

Set of recommendations to be considered for the process of accessibility on Brazilian Government sites.

e-Government Standards

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

e-Government Standards

Padrões Brasil e-Gov

Quality standards in sites

Web standards

Establishes a flow of creation, development and

maintenance in the management of Government sites.

Components:

Primers

Administration Guide

Models and core files

MINISTÉRIO DO PLANEJAMENTO

Research and indicatorsResearch Realignment of Public Services

Performed in 2005 with the aim of identifying the needs of citizens on the supply and demand for e-government services in Brazil.

Indicators and Metrics for e-Services evaluation

Maturity Communicability Access Multiplicity Accessibility Availability (24x7) Usability Transparency Accountability

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

GOV.BR PortalBrazilian e-gov oficial

site

Legislation

Standards

Projects

Library

Discussion

Public consultation

governoeletronico.gov.br

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

ASES

Evaluates, simulates and corrects

the websites accessibility

Multiplatform

Accessible

Free Public Software

Avaliador e Simulador para Acessibilidade de Sítios

MINISTÉRIO DO PLANEJAMENTO

Transaction Services

Personalized Profile access

Minimalist interface

Multi device

Secretaria de Logística e Tecnologia da Informação

Government Online Services Guide

MINISTÉRIO DO PLANEJAMENTOSecretaria de Logística e Tecnologia da Informação

Citizens and businesses perceive the government like a unity

Public services available on multiple platforms

Ease of technological improvement

Transparency and integrate vision of the government's flows

Quality parameters for services and public information

Ease of communication flow and integration of State process

Quality of Life and Benefits

MINISTÉRIO DO PLANEJAMENTO

Departamento de Governo Eletrônico

Secretaria de Logística e Tecnologia da Informação

Ministério do Planejamento, Orçamento e Gestão

govbr@planejamento.gov.br

+55 (61) 2020 1319