Stakeholder Survey 2015 Results

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Transcript of Stakeholder Survey 2015 Results

Results

To obtain feedback after two years in operation, MCRB conducted an online survey in July 2015 (using Survey Monkey) of the >3,000 contacts in its database, with an identical survey in English and Burmese. Some Myanmar respondents chose to reply in English.

The response rate, at 361, was over 10%, although not all respondents answered all questions

Answered in Burmese English Total

Business 36 126 162

Myanmar CSO 27 17 44

International NGO 9 34 43

Media 20 6 26

Myanmar Government 5 4 9

Foreign Government 2 8 10

International Organisation 7 8 15

Other eg academic 11 41 52

Total 117 244 361

Burmese English

Burmese English

1 14

68

10 10

17

31

0

5

10

15

20

25

30

35

4.16

3.29

2.98

1.99

3.09

1.91

2.34

1.84

0.00 1.00 2.00 3.00 4.00 5.00

MCRB's objective is relevant to

the Myanmar context

MCRB's approach is unique in

Myanmar

MCRB is independent from

business, government or NGOs

MCRB is a Myanmar

organisation

Burmese

English

Strongly agree Agree Neither agree/disagree

disagree

5 3 1 0

19

29 8 13 8

24

3 6 7 12 1830

114

0

20

40

60

80

100

120

Burmese

English

3

21 18

38

14 14

42

27 32

5972

86

101109

0

20

40

60

80

100

120

Burmese

English

Burmese English

1.01

0.27

0.19

1.05

0.80

0.38

0 0.2 0.4 0.6 0.8 1 1.2

Website

Facebook

Linkedin

Burmese

English

Regularly Occasionally never

3 1 0

Burmese English

3.49

3.49

3.35

3.27

3.22

3.29

3.00

3.00

2.61

2.55

0 0.5 1 1.5 2 2.5 3 3.5 4

I would like to be part of future MCRB workshops

I gained valuable new ideas about responsible business

standards and tools

The presentations were of a high standard

I have been able to connect with people that I (can) now

work together with

I have discussed key challenges with other stakeholders

and identified ways to address them

Burmese

English

Strongly agree Agree Neither agree/disagree

disagree

5 3 1 0

4.13

3.77

3.41

2.92

2.86

2.34

2.32

2.18

2.15

1.69

4.19

4.42

4.22

2.39

3

3.04

2.83

3.76

3.26

3.24

0 1 2 3 4 5

O & G SWIA

(TiME)/Pwint Thit Sa report

Tourism SWIA

Land briefing paper

B & HR Country Guide

Draft ICT SWIA

CSOs briefing paper

Anti-corruption Guide

UN Guiding Principles

CSR-Disability Guide

Burmese

English

I have read it (7) I have read executive summary and know its content (5)

I know it exists but haven’t read (3)

I haven’t heard aboutit but interested (1)

I haven’t heard about it and am not interested (0)

68

64

47

26

29

13

17

21

21

16

44

42

39

27

28

25

18

22

17

15

51

42

71

56

57

70

62

60

59

44

29

61

36

80

84

57

76

82

75

86

20

6

21

13

9

27

20

17

27

32

0 50 100 150 200 250

O & G SWIA

(TiME)/Pwint Thit Sa report

Tourism SWIA

Land briefing paper

B & HR Country Guide

Draft ICT SWIA

CSOs briefing paper

Anti-corruption Guide

UN Guiding Principles

CSR-Disability Guide

I have read it

I have read Executive Summary or

know about the content

I know it exists but haven't read it

I haven't heard about it but would

be interested

I haven't heard about it and am

not interested

3.13

3.06

2.73

2.52

2.36

2.29

3.51

3.00

3.17

3.36

2.36

3.04

0 0.5 1 1.5 2 2.5 3 3.5 4

I would like to be part of future MCRB

workshops/activities

I have shared this knowledge with colleagues inside or

outside my organisation

I have put this knowledge into practice in my work

I know more about responsible business standards and

tools because of MCRB

I have been able to connect with people that I (can) now

work together with

MCRB is my most important source of information and

advice on responsible business

Burmese

English

Strongly agree Agree Neither agree/disagree

disagree

5 3 1 0

65

49

52

44

28

45

123

139

105

113

104

88

37

32

63

60

69

75

2

8

5

10

20

21

0 50 100 150 200 250

I would like to be part of future MCRB

workshops/activities

I have shared this knowledge with

colleagues inside or outside my

organisation

I have put this knowledge into practice in

my work

I know more about responsible business

standards and tools because of MCRB

I have been able to connect with people

that I (can) now work together with

MCRB is my most important source of

information and advice on responsible

business

Strongly Agree

Agree

Neither Agree

Nor Disagree

Disagree

3.31

1.90

0.35

0.11

3.04

2.72

0.40

0.27

0 0.5 1 1.5 2 2.5 3 3.5

The MCRB's work will be essential for

Myanmar in the next two years

The MCRB's work will be useful in the

next two years, but not essential

In five years' time, there will be no need

for MCRB: its work will be complete by

then

Myanmar does not need the MCRB

Burmese

English

Strongly agree Agree Neither agree/disagree

disagree

5 3 1 0

84

29

99

92

3

1

45

49

72

30

7

53

150

188

0 50 100 150 200 250

The MCRB's work will be essential for

Myanmar in the next two years

The MCRB's work will be useful in the

next two years, but not essential

In five years' time, there will be no

need for MCRB: its work will be

complete by then

Myanmar does not need the MCRB

Strongly Agree

Agree

Neither Agree Nor

Disagree

Disagree

Respondents found panel discussion, roundtables and referrals useful.

Respondents specifically mentioned that they have used these publications: ◦ Tourism SWIA

◦ O&G SWIA

◦ CSR-Disability Guide

◦ Land Briefing Paper

◦ Guiding Principles on Business & Human Rights

◦ Operational Grievances Mechanism

◦ TiME report

Respondents have used the publications for these purposes ◦ Engaging with CSOs◦ Engaging with government ◦ Advising clients◦ Deciding which companies to approach ◦ Devising investment strategy ◦ Drafting/amending internal codes and practices◦ Solving labour disputes◦ Conducting training workshops◦ Conducting due diligence ◦ Conducting research (academic and journalistic)

MCRB needs more publicity and should increase its promotion budget◦ Most suggested more publicity in Myanmar, a few

suggested in Europe and one in Thailand

MCRB should engage more with ◦ CSOs

◦ Local business

◦ Private companies

◦ SMEs

◦ Government

◦ INGOs

◦ (especially the decision makers of these stakeholders)

MCRB should extend its services ◦ Newsletter ◦ More publications◦ More workshops, especially on capacity building◦ More networking events◦ More roundtables on specific topics◦ More experts from overseas◦ More coverage regions – extend to other states◦ More coverage sectors, eg textile, construction, rural

development◦ Organise award ceremonies for responsible businesses◦ Serve as a platform for government and CSOs to

communicate

MCRB should recruit more local staff

MCRB needs better Burmese translation of English materials

Problems with research methodology re TiMEreport

MCRB should reduce length of the reports and difficulty of its presentations

MCRB lacks teeth and follow up

MCRB should carefully manage perception of independence