Staff Retention in - Map Your Show · 2014-02-28 · Staff Retention in Construction Employment A...

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Staff Retention in Construction Employment

A Unique Perspective

What is this guy up to

ScienceArt

Our Unique Perspective

bull33 Years

bull700k Contacts

bull2500 Connections per day

Retention Secret = 1 Thing

ldquoMoney has never made man

happy nor will it there is

nothing in its nature to

produce happinessrdquo

ndash Benjamin Franklin

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

What is this guy up to

ScienceArt

Our Unique Perspective

bull33 Years

bull700k Contacts

bull2500 Connections per day

Retention Secret = 1 Thing

ldquoMoney has never made man

happy nor will it there is

nothing in its nature to

produce happinessrdquo

ndash Benjamin Franklin

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

ScienceArt

Our Unique Perspective

bull33 Years

bull700k Contacts

bull2500 Connections per day

Retention Secret = 1 Thing

ldquoMoney has never made man

happy nor will it there is

nothing in its nature to

produce happinessrdquo

ndash Benjamin Franklin

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Our Unique Perspective

bull33 Years

bull700k Contacts

bull2500 Connections per day

Retention Secret = 1 Thing

ldquoMoney has never made man

happy nor will it there is

nothing in its nature to

produce happinessrdquo

ndash Benjamin Franklin

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Retention Secret = 1 Thing

ldquoMoney has never made man

happy nor will it there is

nothing in its nature to

produce happinessrdquo

ndash Benjamin Franklin

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

ldquoMoney has never made man

happy nor will it there is

nothing in its nature to

produce happinessrdquo

ndash Benjamin Franklin

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Keys to Retention

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Communication

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Opportunity

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Family

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Culture of Fellowship

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Challenging Work

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Appreciation

Recognition

Value

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Trustand

Integrity

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Keys to Retention

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Tools to Improve

ldquoPrice is what you pay Value is what you getrdquo

-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Create Fellowship

Have Fun Together

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Engage the Family

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Track Commitments ndash Keep Them

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Develop Career Plans

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Harness the Power of Appreciation

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Employee AppreciationRecognition

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

bull A phone call from the bossmanager

bull A ldquopat on the backrdquo

bull Annual or semi-annual reviews

bull Unexpected rewards (ex Gift card to restaurant)

bull Public andor monetary recognition of success

bull Company outings ndash hiking skiing cookouts etc

bull Dinner with boss and spouse

bull Allow employees to evaluate boss

bull Hunting trips

bull Credit card for Saturday night family dinners

bull Company beach house trips

bull Days off for community service

bull Professional sports gamestickets

bull Golf Outings

bull PresidentOwner stopping by desk to say hello

bull Family parties

bull Always know how an associate is doing provide

feedback

bull Follow-through on bonuses and raises

bull Give credit where credit is due

bull Treat employees with respect by making them

feel valued and needed

bull Do not put employees in bad or no-win

situations

bull Truly get to know your employees on a personal

level

bull Follow-through on promises

bull Timely communication

bull Show concern for them personally and for

family matters

bull Give total trust

bull Do not micromanage

bull Respect on all levels including clients vendors

and partners

What Others Are Doing Pick any and start

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

SESSION

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

We Practice What We Have Learned

RETENTION

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Kimmel amp Associates Retention

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

What is the One Thing

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

1 Thing = Feel Special

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet

Simple - Start Today

ldquoThere seems to

be some perverse

human

characteristic

that likes to

make easy things

difficultrdquo-Warren Buffet