Stand out from the crowdEnter one of our specialist categories and celebrate your achievement in front of business leaders at one of Europe’s most prestigious awards ceremonies.

Our six specialist categories for 2011/12 are...

Customer Service Sponsored by esos

Innovation Sponsored by Concentric AB

People Development Sponsored by Experian Credit Services

Lean Process Sponsored by BMW Plant Hams Hall

Sales Sponsored by Sandler Training

Excellence ChampionsSponsored by DHL Supply Chain

Specialist Category Awards 2011/12

Enter one of our specialist award categories and it could be you collecting an award at the spectacular Midlands Excellence Awards Ceremony

More reasons for entering• AnawardfromMidlandsExcellencerepresents

anindependentsealofapprovalfromrecognisedperformanceexperts.

• Accordingtopreviouswinners,thekudosofanawardboostsmarketingandsales,improvesemployeemoraleandencouragesbestpracticeandquality.

• It’salsoeasytoenter.We’relookingforamaximumof1,000wordsor10Powerpointslides.Youcanfocusonaspecificproject,productorserviceorcoveryourwiderapproachtothetheme.

• Allentrantsreceiveusefulfeedback.

Who can enter and what’s the cost?Wholeorganisations,individualteamsordepartmentsintheprivate,publicorvoluntarysector.Organisationscanentermorethanonecategory.Yourfirstentrycosts£249+VATpercategorywithadditionalentrieseachcosting£199+VAT.Feesarepayableonentry.

Key Dates1. Registeryourinterestbysendingusyour

completedcommitmenttoentryformassoonaspossibleorbynolaterthanNovember18th.

2. SubmityourentriesbyDecember12th.

3. Finalistswillbeannouncedw/cDecember19th.

4. Panelpresentations–w/cJanuary23andw/cJanuary30th.

5. WinnerswillreceivetheirawardsattheMidlandsExcellenceAwardsCeremonyonMarch8th2012.

specialist category awards winner

Midlands ExcellenceCentral Boulevard, Blythe Valley Business Park, Solihull, West Midlands, B90 8AG

T: 01564 711004 E: midex@midlandsexcellence.org.uk www.midlandsexcellence.org.uk

Goingaboveandbeyond–eachentryshouldshowhowyouhaveexceedednormalexpectationsorgonefurtherthanthecallofduty.

Afreshstory–entriesshouldbebasedonsomethingthat’shappenedinyourorganisationoverthelast12months.

Inselectingtheshortlistthejudgeswillbescoringagainstthefollowingcriteria:

• Evidenceofaclearapproachandrationale

• Effectiveuseofresources

• Clearevidenceofsuccess–quantitativeorqualitativedatathatshowswhatyou’vedonehasachievedpositiveresults

• Evidenceofevaluationandlearning

Contentshouldbeclear,conciseandrelevant.Remember–nomorethan1,000wordsortenPowerpointslides.Nosupportingmaterialwillbeaccepted.

Which category is right for you?

Customer Service Sponsored by esos

HowdoyouWOWyourcustomers?Tellusabouthowyoudeterminewhatcustomerswantandhowyoumeetorexceedtheirexpectations.Describewhatimpactyourapproachhashadonyourcustomersandyourbusinessresults.

Innovation Sponsored by Concentric AB

Howhasyourorganisationdevelopedandimplementednewideas?Tellusaboutproducts,servicesornewwaysofworkingandprovideclearevidencetoshowhowtheywillhaveorhavehadanimpactonperformanceandresults.

People Development Sponsored by Experian Credit Services

Howhasyourorganisationchampionedthelearninganddevelopmentofpeopleinordertoachievemoreoftheirpotentialandimproveresults?

Lean Process Sponsored by BMW Plant Hams Hall

(Twocategories–oneforservicesector,oneformanufacturing)Howhasyourorganisationdesigned,managedandimprovedprocessestoincreaseefficiency,becomemorecustomer-focusedandimproveresults?

Sales Sponsored by Sandler Training

Tellusabouthowyourorganisationhasachievedgrowthbydevelopingitssalesoperationandstrategyandbydemonstratingafocusonindividualcustomers’needs.

Excellence Champions Sponsored by DHL Supply Chain

Tellusabouthowteamsandindividualshavemadeadifferencetoyourorganisationandreinforcedexcellencetoachieveimprovedperformance.

What are the judges looking for?

Midlands ExcellenceCentral Boulevard, Blythe Valley Business Park, Solihull, West Midlands, B90 8AG

T: 01564 711004 E: midex@midlandsexcellence.org.uk www.midlandsexcellence.org.uk

Ourspecialistawardscategoriesrecogniseorganisations’excellenceinthefollowingareas:

Simply fill in your details and fax back to 01564 758201 by November 18th. Alternatively email your entry details to midex@midlandsexcellence.org.uk

YOUR ORGANISATION

Organisation Name

Address

County Post Code

Tel No E-mail

CATEGORIES YOU ARE ENTERING (Please tick)

Customer Service Innovation Lean Process

People Development Sales Excellence Champions

CONTACT

Name Job Title

Tel No E-mail

SIZE OF YOUR ORGANISATION

Number of full-time equivalent employees

Number of sites in the Midlands

NATURE OF YOUR BUSINESS

SIGNATURE OF DIRECTOR OR AUTHORISING OFFICER

Signature Date

Name Title

P/O number for entry fee invoice (if applicable)

Please note that shortlisted organisations will be expected to attend the awards ceremony as awards will only be presented to those represented on the evening.

Payment must be received by the submission date. Our full terms and conditions can be found at www.investorsinexcellence.com

Midlands ExcellenceCentral Boulevard, Blythe Valley Business Park, Solihull, West Midlands, B90 8AG

T: 01564 711004 E: midex@midlandsexcellence.org.uk www.midlandsexcellence.org.uk

Your Commitment to Entry – Specialist Category Awards 2011/12