new ways of working enabled by technology

© PublicSectorNomads2010

Ken Eastwood Ken Eastwood Assistant DirectorAssistant Director

Introduction

• Work in the 21st Century

• Mobile and flexible working – potential benefits

• Nomad - ReGS - YoHr Regs

• Public Sector Nomads

• Future direction

Work as a place …

Work as an activity …

Opportunities

• Improved Work Life Balance• Better health• Less stress• Higher motivation and better morale

• Improved productivity• New processes that reduce or eliminate administration• Better use of time to deal with more cases

• Accommodation Costs• Hot desking and touch down • Home based working and flexible working

• Environmental Benefits• Less travel and congestion (air quality & carbon management)

Examples

• Council Tax & Benefits• Salford

• 48% inc. productivity • Sickness down 75%• Planned office savings

• Social Housing• Peterborough

• Cost of service £7m to £5.4 million

• Routine repairs – ave time 20 to 7 days

• Housing Benefits• East Riding

• £200k saving pa• PI 40 days to hours• 7 less staff

• Flexible working• Hertfordshire Workwise

• 16% less workstations• 16% less floor area• 10% less in work travel

Nomad

• Former eGov project• National forum• Independent • Supported by key suppliers – sponsorship• Knowledge base – state of the nation• Collective experience across local government• Working with service led initiatives

NOMAD eGov Project

Barnsley Proof of Concept, “Cemetery Headstone Inspection”

“Deploying mobile technology in Bereavement Services to enable the collection of headstone inspection data”

Field Solution

• Transforming Environmental Health, Trading Standards and Licensing

• Delivering solutions to support mobile, home and flexible work styles

• Developing tools to meet all officer, lone worker, manager and team needs

• Back office integration plus NEW mobile inspection modules

• On site generation of schedules, statutory notices, fixed penalty notices etc.

Transition

• November 2009 – Barnsley MBC

• Partners & sponsors

• Growing community of interest (all public sector)

• Sector led improvement needed now more than ever before

• Absolutely about providing collaborative support and learning exchange

• But also about filling in some gaps?

What next?

• Refresh catalogue of case studies, toolkits, policies and procedures

• New web2.0 platform www.publicsectornomads.com

• Nearer to cutting edge of technology and innovation

• Targeted events, workshops and conferences• eLearning packages (leadership & management)• Project database to facilitate collaboration• nomadZONE

Discussion

• Collaboration with Huddersfield University (PhD project)

• North Lincs colleagues & RIEP WorkSmart Transformation Support Framework

• Digital Region (Northumberland CC wireless)• Regional systems development e.g. Pest

Control?• Opportunity (appetite) in Yorkshire & Humber?• Thoughts?

@keneastwood

keneastwood@barnsley.gov.uk

www.publicsectornomads.com