Sourcing Time Gavin Heaton @servantofchaos. Sourcing Time: Australasian Sourcing Summit...

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Sourcing Time

Gavin Heaton@servantofchaos

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

I believe humans get a

lot done, not because

we're smart, but

because we have

thumbs so we can make

coffee. 

~Flash Rosenberg

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

SocialMediaJobs“Connecting the

connectors”

A community that did not

exist. It came about

overnight.

But was years in the

gestation.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

#coffeemorningsIt all began five years

ago.

It was time to meet.

It was time to get real.

It was time to put a face

to the name.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

#coffeemorningsBut who are you?

What do you look like?

Maybe I will only know

you by your intention

and the strange glint in

your eye.http://bit.ly/sydcoffee

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

#coffeemorningsLike a blind date.

Like a speed dating

event.

But scarier.

Now you really needed

luck.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

#coffeemorningsWhat’s a blogger?

What planet are they

from?

What’s a blog, anyway?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

#coffeemorningsThe light went on.

Social connectivity was

changing the way that

we behaved and

interacted.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Social ConnectivityIt wasn’t random.

We knew plenty about

each other – but it wasn’t

personal. It was social.

It was also weird and

exciting. And time flew.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

The paradox

Blogging seemed to hark

back to the age old

principles of publishing,

but re-imagined it riding

a wave of light.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Accelerating change

New platforms and

technologies kept

emerging.

But clients weren’t ready.

We weren’t ready.

I was holding on for dear

life.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Knowledge

Once upon a time it was

possible to know all there

was to know about the

world.

The Renaissance Man

was an aspirational ideal.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Knowledge Doubles

Kurzweil shows that

knowledge doubles every

year and has been doing

every year since the 60s.

How do we deal with this

avalanche of information?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Eric Schmidt, Google

Between the dawn of

civilization through

2003, five exabytes of

data was created ... Now

that much is created

every TWO days.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Moore’s Law

Computing power

doubles every two

years.

BUT technology also

gets smaller and

cheaper!

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Tech innovation

There’s more power in

your hand than what put

man on the moon

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Publishing

During work experience

at the Sydney Morning

Herald I was given a

piece of hot metal type

with my name on it. It’s

now an alien relic.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Job search in the 80s

Sourcing was simpler.

You placed an ad.

And waited.

And chose.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Changing Landscape

But it’s not all due to

social connection.

Or to technological

innovation.

The landscape was

changing because we

were changing.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

We are getting older

McCrindle Research, Bridging the Gaphttp://bit.ly/rdKQvs

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

ABS in 2008:

Australians aged 15-64:

-13.5 million (2008)

- 16 million (2051)

Proportion of total

population aged 15-64:

-68% in 2007

-57% in 2051

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Generational shift

In 2006 = 218,000

Australians turned 60

In 2007 = 258,000

Australians turned 60

In 2008 there were more

people retiring from rather

than joining the workforce

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

The reality?

Every business is, in

effect, only a generation

away from extinction

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

What do we know?

This shift is not just about

demographics. It’s also

about knowledge.

Gen Y make up 21% of

the workforce.

By 2020 they will reach

35%

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Talent squeeze

Corporate knowledge and

commercial experience will

leave with the Boomers

We will face a skill and

experience gap – and be

competing over a smaller

workforce

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Marketing mindset

Marketing itself is changing.

It’s no longer about “reaching”

a “target audience”.

I blame social connectivity,

technological innovation and

the changing landscape

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Marketing mindset

“Engage”?

“Dialogue”?

“Join the Conversation”?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Level playing field

On the web a one

person business looks as

professional as a 1000

person multinational

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Level playing field

The level playing field

extended beyond

business.

It reached into our lives.

Into our homes.

And it shifted the balance

of power between us all.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Who uses ...

LinkedIn?

Facebook?

Twitter?

eBay?

YouTube? – view or

upload?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Three TV networks

60 years of content

365 days per year

24 hours per day

= 1 ½ million hours of

content

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

YouTube

Every six weeks the

same amount of content

is uploaded to YouTube

13 million hours of

content were uploaded

during 2010.http://youtube.com/t/press_statistics

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

48 hours of video ...

Is uploaded every

minute.

For an audience of less

than 100 people

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

150

The “Dunbar Number”

Google it now.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

“Prosumers”

No longer passive

consumers

We are producers

Customers

Suppliers

Innovators

The biggest shift of all.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

“Social” wins

Innovation now starts with

consumers

As knowledge explodes and

technology accelerates, we

turn back to our human

competitive advantage.

We get social.

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Corporate rep:

Transparent and honest business

practices – 65%

Company I can trust – 65%

Treats employees well – 63%

Financial returns to investors –

39%

Widely admired leadership – 39%Edelman Trust Barometer Global Report

http://bit.ly/qsYrVK

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Gen Y to Gen Why

“Business must align

profit and purpose for

social benefit”Edelman Trust Barometer Global Report

http://bit.ly/qsYrVK

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Over the horizon

We need to appeal to

Gen Why before we

need them

Pre-employee branding

How do we create and

build trust?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

An example

A stranger on a plane

In my industry

A graduate

Her first professional

role

Sourcing Time: Australasian Sourcing Summit 2011

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Nerds

Every industry has its

nerds

They are the ones that

drive your innovation

Sourcing Time: Australasian Sourcing Summit 2011

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Nerds are hot

With hotness comes

profile

Or what we call “brand

awareness”

Sourcing Time: Australasian Sourcing Summit 2011

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But sometimes ...

It can be hard to be

“hot” when you dress

like Elmer Fudd

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Not sexy enough?

How can you change

your mojo so that it

speaks to the brightest

and shiniest candidates?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

People like me?

Shift away from “people like

me” towards:

Academics and experts – 70%

Company experts – 64%

CEOs – 50%Edelman Trust Barometer Global Report

http://bit.ly/qsYrVK

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Expand your ecosystem

University Alliance

Community

Funded chairs

Provided scholarships

Communicated value

A sense of community gravity

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Four phases of Community Growth

Map audience presence

Seed community

Cultivate conversation

s

Harvest for impact

Who

Where

What

Objectives

Content

Value

Host

Engage

Ecosystem

Sourcing leads

Access to talent

Influence

Insight

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Three Cs of Community Engagement

Content• Source• Transform• Coach• Tag + Spotlight• Consumption

Cadence• Timing + Pace• Orchestration• Message Discipline• Ride the Waves

Conversation• Monitor + Respond• Identify + Leverage

Influencers• Collaboration• Drive + Leverage

Campaigns

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Share the message

But own the destination.

Deal yourself into the

conversation

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Who is thinking ...

This all takes time?

BUT

Properly done, it saves time

Saves money

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Get started?

Coffee mornings started five

years ago

Malcolm Gladwell claims

expertise takes 10,000 hours

Are you playing catch-up?

Sourcing Time: Australasian Sourcing Summit 2011

Servantofchaos.com

Clock ticking?

What is happening for you

and your business?

Who does the clock tick for?