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SoundPoint IP 560 Customer Presentation
December, 2007
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Table of Contents
Business Needs for SoundPoint IP 560
Product Value Proposition
Features and Benefits
Application Targets
Interoperability
Product Family Positioning
Success Story
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Business Needs for SoundPoint IP 560
GigE adoption is accelerating on the network edge GigE is widely adopted in larger enterprises today GigE will become dominant in SMBs in the next 2-3 yrs
VoIP endpoints must support GigE to eliminate the network
bottleneck between the edge switch and the PC
HD Voice is becoming the new standard for business telephony
Organizations need to futureproof their VoIP endpoints Today’s phones are expected to work on GigE & wideband audio
networks tomorrow Non-GigE & narrowband phones bought now will be outdated
well before depreciation
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SoundPoint IP 560 Value Proposition
What is SoundPoint IP 560? A futureproof desktop phone that combines:
– Open, standards-based SIP
– Gigabit Ethernet
– Unrivaled Polycom HD Voice experience
Value proposition The SoundPoint IP 560 is the ideal futureproof solution for
enterprises requiring the best calling experience and are either deploying or considering deploying productivity-enhancing applications enabled by a high-bandwidth GigE network infrastructure.
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Benefits
Top benefitsFutureproofs investment in VoIP endpointsEliminates network bottlenecksDelivers the best calling experienceEases provisioning and management
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Key Features
4 lines with GigE support
Polycom HD Voice for all audio paths Full-duplex speakerphone Handset Headset port
Backlit grayscale 320 x 160 pixel LCD Adjustable backlighting Support for Asian characters
Built-in IEEE 802.3af PoE support
XHTML micro browser
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More Features
Basic Place/answer/end a call Redial Speed dial Call hold Transfer Forward 3-way local conferencing Distinctive call treatment Do-not-disturb Call lists (missed, placed,
received) Local contact directory
Advanced Shared call / bridged line
appearance Flexible line appearance
– Multiple keys per line Presence / text messaging /
buddy lists Busy lamp field (BLF)
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Application Targets
Office workers that
conduct a medium-
to-high volume of
calls and require
advanced features Managers Professionals
– Lawyers– Doctors– Architects– Engineers– S/W developers
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Unrivaled Certified InteroperabilityApplication / Feature Server Partners (Hosted VoIP)
T Systems
IP PBX Partners (Premised-Based VoIP)
Open Source
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SP IP 301 SP IP 330 SP IP 430
SP IP 501
SP IP 550
SP IP 650
Attendant Console Based on IP 601 / 650
• Common areas• Dorm room / hospital• Wall-mounted deployment
• Cubicle• Call center
• Cubicle• Call center
• Office
• Manager’s / professional’s
office
• Exec’s office
• Small-to-medium-sized conf. rooms
• Attendant’s desk
ME
DIU
M
HE
AV
YV
ER
Y H
EA
VY
Positioning Matrix For SoundPoint IP FamilyL
IGH
T
SP IP 320 SS IP 4000
ENTRY-LEVEL MID-RANGE PERFORMANCE CONFERENCEFEATURE SET ATTENDANT
CA
LL
TR
AF
FIC
*
SP IP 560
• Manager’s / professional’s
office
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Case Study
• Customer: Manatron, Inc• Industry: Software Applications Development• Call Control Platform: Interactive Intelligence • The Need: Geographically distributed software developers need
high-bandwidth network to move large amounts of data while communicating in best possible voice quality and clarity
• The Solution: Polycom SoundPoint IP 560• The Results:
• Enhanced workforce productivity• Faster services to customers
• Why Polycom • “We chose Polycom SoundPoint IP 560 because it was the
best SIP phone with universal interoperability, GigE support, and the amazing Polycom HD Voice.”
- Mat Greener, Senior Director of IT, Manatron, Inc.
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