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March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.1March 13, 2011Copyright © 2010 Infogain Corporation. All rights reserved.
Corporate OverviewSamir Singh
AGM- Business Development..
Cell :+91- 9960 50 9095
Email:- samir.singh@infogain.com
Software TestingSoftware Testing
Verification and Validation ServicesVerification and Validation Services
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.2
Infogain is a leading business and IT consulting firm specializing in business
process, architecture design, end-to-end project implementation, and
managed services
● Established in 1990
● 300+ customers worldwide
■ 50+ among Fortune 500
● Vertical focus on Retail,
Insurance and High Tech
● Headquarters in Los Gatos, CA
(Silicon Valley), with global
offices in Chicago, Irvine, Austin,
Atlanta, UK, and UAE
■ Offshore Development
Centers: Delhi and Pune,
India
Company ProfileCompany Profile
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.3
We have invested in sustaining an infrastructure that is reflected in our
world-class network of people, processes and technology
● 1000+ employees worldwide
■ Practice leaders offer 15+ years of industry experience
■ Board of Directors comprised of leaders from Hewlett Packard, Informix,
Chordiant, and BEA
● Process and Quality Driven
■ SEI CMM L5 and ISO 9001 Compliant
■ Secure, Global Infrastructure – ISO 17799 Compliant
● Focus on latest applications and technologies through key partnerships
● Unique solutions and accelerators that drive results quickly
Thought Leadership + Exceptional Quality + Technology Expertise =
Infogain
Value
PropositionLow Internal Costs + Fair Rates
Value PropositionValue Proposition
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.4
Our customers benefit from end-to-end solutions, valuable consulting
services and highly skilled engineering execution
Strategy & Planning:
● Strategic Planning
● Assessments and Workshops
● System Procurements
● Project Management Office
Services:
● Architecture Definition
● Software Engineering
● Packaged Application Implementations
● Business Process Management
● Cloud computing/SOA
Support:
● Transformation Roadmap
● 24/7 Support, Flexible Resourcing
● SLA-based Services
● Proactive Monitoring
● Metrics Dashboard
Strategy
Application
Management
Software
Integration,
Implementation &
Customization
Our CapabilitiesOur Capabilities
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.5
We nurture long-term relationships with our clients, serving as a virtual
extension of their organizations
Insurance Retail High Tech
REPRESENTATIVE LISTING ONLY
Our ClientsOur Clients
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.6
We focus on latest applications and technologies through key partnerships
BI / MDM / DW
Collaboration /
SharePoint
Mobility
Integration / SOA
Cloud Computing
Software Product
Development
Application Mgmt.
Services (AMS)
Partners and KnowledgePartners and Knowledge
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.7
Databases●Oracle, SQL Server, MySQL
Product and Custom
App Development●J2EE, Microsoft .Net, C++,
LAMP, Ruby on Rails
Portals & ECM●Oracle WebCenter, BEA
Weblogic Portal, Microsoft
SharePoint, Jboss Oracle UCM,
Alfresco
BI & MDM ●OBIEE, OBIEE+, MS BI Suite,
Oracle MDM Suite
SOA & Integration●Oracle Fusion SOA Suite, JBoss
Middleware, TIBCO
Testing Tools●QTP, eTest, Silk, LOAD RUNNER,
Jmeter
ERP, CRM●Oracle eBiz, Oracle Application
Services, Siebel and SalesForce
Retail Solutions●Oracle Retail
Technology Expertise Technology Expertise
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.8
Oracle Applications Implementation CustomizationMigration &
Upgrades
Application
Maintenance
Outsourcing/
Support
Apps DBA
Support
Offshore,
Onsite, support
BI / MDM / DWBusiness
Intelligence
Data Quality
Management
Data
Governance
Data
Integration
Master Data
Management
Performance
Management
Collaboration /
SharePoint
Web & Portal
Applications
Customization/
Integration
Migration /
Upgrade
Sustainability /
PerformanceContent Mgmt
Operations /
Support
Mobility B2C Applications Mobile POSEnterprise
Mobile Apps
Enterprise
Integration
Mobile App
Distribution
Mobile Device
Mgmt.
Integration / SOAEnterprise
Architecture
Content
ManagementBPM
Web & Portal
ApplicationsSOA
Applications &
Frameworks
Cloud ComputingSoftware As A
Service
Infrastructure
As A Service
Platform As A
ServiceBig Data / BI
Cloud Service
AggregationExafort Services
Software Product
Development
Design &
Development
Release
Engineering
QA / Test
Automation
Sustaining
Engineering
Technical
Support
SaaS Platform
Support
Application Mgmt.
Services
Transformation
RoadmapSupport Monitoring Maintenance Optimization QA & Testing
Strategic FocusStrategic Focus
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.9
Agenda – Testing Verification & Validation Services.Agenda – Testing Verification & Validation Services.
�� QA Service offeringsQA Service offerings
�� QA ProcessQA Process
�� QA MetricsQA Metrics
�� Automated TestingAutomated Testing
�� InfoARTInfoART FrameworkFramework
OverviewOverview
Function libraryFunction library
�� Test ManagementTest Management
�� Best PracticesBest Practices
�� Case StudiesCase Studies
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.10
QA Center of ExcellenceQA Center of Excellence
QA CenterQA Center
•• 14+ years14+ years of QA experience in manual & of QA experience in manual &
automation testing services.automation testing services.
•• 6+ years of experience in Silk Test, 6+ years of experience in Silk Test,
WinRunnerWinRunner, QTP, , QTP, LoadRunnerLoadRunner, , SilkPerformerSilkPerformer
etc.etc.
Technology Capabilities Technology Capabilities
Human ResourcesHuman Resources
Competency LabCompetency Lab Domain ExpertiseDomain Expertise
6+ Unix Servers
6+ Unix Servers
HP/ Solaris/ AIX
HP/ Solaris/ AIX
80+ Desktop Win Servers
80+ Desktop Win Servers
•• 100+ QA Engineers.100+ QA Engineers.
•• 3.53.5--4 years Average IT Industry 4 years Average IT Industry
Experience.Experience.
•• 22+ QA Leads & Managers22+ QA Leads & Managers
CRM, Retail, Financial,
CRM, Retail, Financial,
Telecom, Logistics,
Telecom, Logistics,
eCommerce
eCommerce
InfART
InfART ––Automation Solution
Automation Solution
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.11
QA Center of ExcellenceQA Center of Excellence
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.12
Infogain’s Testing offeringsInfogain’s Testing offerings
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.13
Quality Assurance ProcessQuality Assurance Process
Test Planning
Test Case
Design
Test Environment
Setup
Manual Test
Execution
Test
AutomationReporting
Identify
Scope
Feasibility
Study Issues
& Risk
Prepare Test
Plan
Detailed
Schedule
Requirement
Study Query
Log
High Level &
Detail Test
Case
RTM
Test Case
Review (Peer
& Group)
Demo by QA
Use Latest
Build
Install Build
Publish
Installation
Details
Defect
Reports
Updated Test
Case
Automation Script
Test Result
Performance
Test Script
Bug Reporting
Weekly
Report
Test
Coverage
Updated
Schedule
Performance
Metrics
Defect
Prevention
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.14
Sample QA MetricsSample QA Metrics
16%12.00%16.00%20.00%12.00%16.00%20.00%
COQ (Review Effort + Prevention Effort + Rework
Effort) / Total Effort)7
1.20.331.001.670.331.001.67
Review efficiency (Pre-delivery Defects / Review
Effort)6
16.514.017.020.014.017.020.0
Productivity (Number of new Test cases executed
/ hour)5
0.000.000.000.000.000.000.00
Post delivery defect density (per 1000 hours of
effort)4
1.691.002.003.001.002.003.00
Pre Delivery defect density (per 1000 hours of
effort)3
0.00%-1.00%0.50%2.00%-1.00%0.50%2.00%Schedule Variance (%)2
2.19%-2.00%1.50%5.00%-2.00%1.50%5.00%Effort variance (%)1
RemarksActualsLCLMeanUCLLCLMeanUCLControl LimitsS.No.
ProjectProjectOrganizationOrganization
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Copyright © 2010 Infogain Corporation. All rights reserved.15
Automated Testing ToolsAutomated Testing Tools
� Functionality and Regression Testing
�� Quick Test Professional (QTP)Quick Test Professional (QTP) –– Mercury Mercury →→ HPHP
�� WinrunnerWinrunner –– Mercury Mercury →→ HPHP
�� SilkTestSilkTest –– Segue Segue →→ BorlandBorland
�� eTesteTest –– EmpirixEmpirix →→ OracleOracle
�� RFT RFT –– Rational Rational →→ IBMIBM
�� Selenium Selenium (freeware)(freeware)
� Performance, Load Testing
�� Load Runner Load Runner –– Mercury Mercury →→ HPHP
�� Load Agent Load Agent –– MicrosoftMicrosoft
�� JMeterJMeter (freeware)(freeware)
� Bug Tracking tool
�� BugZillaBugZilla
�� ClearQuestClearQuest
�� TeamTrackTeamTrack
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.16
Infogain Automation Regression Testing FrameworkInfogain Automation Regression Testing Framework
Test Automation Challenges
� Technical Complexity of Automated Test Suite Development
�Regular Maintenance of Automated Regression Test Suite
InfoART Framework (Keyword Driven Automated Test framework)
�Reusable test modules to perform application functionality
� Test script/results in form of Excel spread-sheet
�Does not require scripting expertise.
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.17
Infogain Automation Regression Testing FrameworkInfogain Automation Regression Testing Framework
� Does not require scripting expertise.
� Low ramp up cost for automation engineers.
� Low maintenance cost of the scripts.
� Reusable framework enables to automate new test cases at a very low cost.
� Infogain’s framework enables testers to automate their regression test suite in 1/3rd of the total time required.
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.18
Function Library of InfoARTFunction Library of InfoART
� Navigation functions
�Navigate - launches the website
�Close - Closes the application
� Event functions
� Enterdata - Enters data in the specified text box
� Listbox - Select item from the specified listbox
�Checkbox - Checks the specified check box
�ClickButton - Clicks the specified button
� Verification functions
� Islinkpresent - Verifies the presence of a specified link
�Checkcombotext - Checks the text on combo box
�CheckStringOnPage - Verifies the presence of a specific string on a page
�CheckComboItem - Checks specified item in a combo box
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.19
For Senior Management
• Matrices are generated
• View Dashboard
• View Risks
• Indepth knowledge of Project
For Test Managers
• Track CR Status
• Track Assignment Status
• Track Individual Performance
• Generate reports
• Track Risks & Issues
For Team members
• Create, track CRs
• View Technical Documents
• Track machines
• Track Critical Tasks
• Risks & Issues are logged
• Build Details are maintained.
• View Frequently used links
For Customers
• Reports
• Defect Trends
• Dashboard
Test Management - Team PortalTest Management - Team Portal
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.20
Test Management - Customer PortalTest Management - Customer Portal
Project Team
Daily Status Weekly Status
Risks & Issues
Team Contacts
Timesheet
Test Summary
CR Summary
Customer View
Daily Status Weekly Status
Risks & Issues
Team Contacts
Timesheet
Test Summary
CR Summary
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.21
Q & AQ & A
March 13, 2011
Copyright © 2010 Infogain Corporation. All rights reserved.22March 13, 2011Copyright © 2010 Infogain Corporation. All rights reserved.
Thank You
For additional information, visit us at:
www.infogain.com