Post on 07-Nov-2014
description
Soft skill for successful Soft skill for successful careercareer
Soft skills with special focus on ITESSoft skills with special focus on ITES
Soft skill is the ability required and Soft skill is the ability required and expected from persons for finding a expected from persons for finding a suitable job, its maintenance and suitable job, its maintenance and promotionpromotion
Importance of soft skillImportance of soft skill
Soft skill are very importantSoft skill are very important To handle interpersonal relationsTo handle interpersonal relations To take appropriate decisionsTo take appropriate decisions To communicate effectively To communicate effectively To have good impression and To have good impression and impact to gain professional impact to gain professional developmentdevelopment
Communication skill as soft Communication skill as soft skillskill
• Communication skills form the Communication skills form the
corner stone of soft skillcorner stone of soft skill• Every human being has to essentially Every human being has to essentially
& effectively communicate with & effectively communicate with
othersothers• Effective communication is the Effective communication is the
hallmark of one’s education hallmark of one’s education
•The ability to speak The ability to speak fluently using the right fluently using the right word in the right order is word in the right order is an good communicationan good communication•Message using Message using appropriate vocabulary appropriate vocabulary and syntax form effective and syntax form effective communicationcommunication
Body languageBody language
Non verbal languageNon verbal languageFace is the index of the mind and it clearly Face is the index of the mind and it clearly displays the persons interestdisplays the persons interestBody language presents to the audience what we Body language presents to the audience what we feel & think about the particular matterfeel & think about the particular matter
Ex: Nodding one’s headEx: Nodding one’s headBody language (e.g, arms crossed, standing, Body language (e.g, arms crossed, standing, sitting, relaxed)sitting, relaxed)Emotion of the sender & receiver (e.g, speaking Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)clearly, enthusiastic)
Written communication SkillWritten communication Skill
Writing evaluates a person’s proficiency Writing evaluates a person’s proficiency indications, spelling grammar etc…indications, spelling grammar etc… Errors committed while writing circulars, Errors committed while writing circulars, reports & agenda considerably spoil the reports & agenda considerably spoil the image of the writerimage of the writer Good visual presentation using graphics, Good visual presentation using graphics, color, balanced design layout- adds so much color, balanced design layout- adds so much to written communication.to written communication. Keep handouts and other written materials Keep handouts and other written materials for your presentation.for your presentation.
Presentation SkillsPresentation Skills
Presentation skills include planning, preparation Presentation skills include planning, preparation & delivery of the message& delivery of the message
Making a formal speech is one form of Making a formal speech is one form of presentation presentation
Presentation skills can be broadly categorized Presentation skills can be broadly categorized into physical oral, & electronicinto physical oral, & electronic
Success in life depends on presenting ideas in an Success in life depends on presenting ideas in an appropriate manners appropriate manners
Look at the eyes of audience & speak in a Look at the eyes of audience & speak in a natural, conversational voicenatural, conversational voice
Appropriate voice will make the presentation Appropriate voice will make the presentation effective and interestingeffective and interesting
Ask for feed back from your audience about your Ask for feed back from your audience about your presentation & change accordinglypresentation & change accordingly
In presentation especially, stop occasionally to In presentation especially, stop occasionally to ask the audience understand what you have said ask the audience understand what you have said
Team WorkTeam Work
People of either gender, different age People of either gender, different age groups, qualification, status & skills work as groups, qualification, status & skills work as
a team with a common objective of a team with a common objective of accomplishing the taskaccomplishing the task
The success of any organization largely The success of any organization largely depends on in the coordinated efforts of its depends on in the coordinated efforts of its employeesemployees It mainly refers to the agreeableness & co-It mainly refers to the agreeableness & co-operation among the team membersoperation among the team members
Professional Professional ethicsethics
Professional ethics is the need of the hour in Professional ethics is the need of the hour in
IndiaIndia
When a person is at the work spot, he must When a person is at the work spot, he must
think of his work onlythink of his work only
He must put his heart & soul into the workHe must put his heart & soul into the work
Each employee is a organic part of the Each employee is a organic part of the
organization & must strive to contribute his mite organization & must strive to contribute his mite
to the successful functioning of the organizationto the successful functioning of the organization
Interpersonal SkillsInterpersonal Skills Man is a social animal & his success Man is a social animal & his success in life largely depends on his in life largely depends on his relationship & interaction with othersrelationship & interaction with others We must respect the views & We must respect the views & sentiments of others.sentiments of others. When we want to differ their views, When we want to differ their views, we must very politely give hints to we must very politely give hints to them without wondering their them without wondering their feelingsfeelings
Time & Stress ManagementTime & Stress Management
Prioritize the work & schedule your Prioritize the work & schedule your
time accordinglytime accordingly Impotent work should be allotted Impotent work should be allotted
more time & taken up firstmore time & taken up first Listening to classical music & Listening to classical music &
practicing Yoga will considerably practicing Yoga will considerably
reduce the physical,emotional & reduce the physical,emotional &
mental stress of an individualmental stress of an individual
Leadership communication skillsLeadership communication skills
Leaders, executives & managers Leaders, executives & managers need to be very clear about what need to be very clear about what they expect from othersthey expect from others Trust your selfTrust your self Keep smiling Keep smiling Share & stay togetherShare & stay together
Always learn new things Always learn new things Accept responsibility for your self Accept responsibility for your self
& your actions& your actions Look at problems & challengesLook at problems & challenges Be grateful alwaysBe grateful always Love your selfLove your self