SocialNetworking & NonProfits

Post on 16-Jan-2015

1.053 views 1 download

Tags:

description

Part of a guest lecture I did at UNH Nov 2008. Focused on teaching nonprofit degree majors about social networking and media

Transcript of SocialNetworking & NonProfits

Social Networkingand Non-Profits

K.S.LeBlanc Nov 11, 2008 www.aleurosolutions.com Twitter Me: KSL

1

Understanding

2

What does it mean to be a NPO?

3

What does it mean to be a NPO?

• 501c3 organization, or a 501c4, or a ...

• an organization that supports a community mission

• an organization that resolves issues within a community

• there are as many different npo’s as there are communities, issues, people

3

How does a non-profit survive?

What is their “air”?

4

How does a non-profit survive?

What is their “air”?

• the people that support it

• volunteers

• staff

• financial contributors

• leaders

• the community

4

So ... a NPO is ...

5

So ... a NPO is ...

• a collection of people with a common interest or goal, with a set of common or shared values

5

What’s a Social Network?

6

What’s a Social Network?

isn’t the Internet?

6

What’s a Social Network?

isn’t the Internet?

MyFaceTube?

6

What’s a Social Network?

isn’t the Internet?

MyFaceTube?

No.

6

What’s a Social Network?

isn’t the Internet?

MyFaceTube?

No.

A Social Network is a collection of people with a common interest or goal, with a set of common or shared values.

6

Language

7

Terms

8

TermsForum

8

Terms

• A public meeting or assembly for open discussion

Forum

8

Terms

• A public meeting or assembly for open discussion

Forum

Blog

8

Terms

• A public meeting or assembly for open discussion

• A frequent, chronological publication of personal thoughts and Web links.

Forum

Blog

8

Terms

• A public meeting or assembly for open discussion

• A frequent, chronological publication of personal thoughts and Web links.

Forum

Blog

Micro-Blog or Tweets

8

Terms

• A public meeting or assembly for open discussion

• One or two sentences of personal thoughts, questions and/or links, usually spawning conversation threads

• A frequent, chronological publication of personal thoughts and Web links.

Forum

Blog

Micro-Blog or Tweets

8

Terms

9

TermsSocial Network

9

Terms

The personal or professional set of relationships between individuals. Social networks represent both a collection of ties between people and the strength of those ties.

Social Network

9

Terms

The personal or professional set of relationships between individuals. Social networks represent both a collection of ties between people and the strength of those ties.

Social Media

Social Network

9

Terms

The personal or professional set of relationships between individuals. Social networks represent both a collection of ties between people and the strength of those ties.

Social Media

Social Network

An umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words and pictures. This interaction, and the manner in which information is presented, depends on the varied perspectives and "building" of shared meaning, as people share their stories, and understandings.

9

Terms

10

TermsRSS

10

Terms

• Is short for Rich Site Summary. RSS is an XML-based language which represents information on the World Wide Web in a form which may be syndicated (subscribed to) in special news reader applications. RSS allows your news reader program to bring a websites news feed directly to your computer. (aka Really Simple Syndication)

RSS

10

Terms

• Is short for Rich Site Summary. RSS is an XML-based language which represents information on the World Wide Web in a form which may be syndicated (subscribed to) in special news reader applications. RSS allows your news reader program to bring a websites news feed directly to your computer. (aka Really Simple Syndication)

RSS

Mobile Marketing

10

Terms

• Is short for Rich Site Summary. RSS is an XML-based language which represents information on the World Wide Web in a form which may be syndicated (subscribed to) in special news reader applications. RSS allows your news reader program to bring a websites news feed directly to your computer. (aka Really Simple Syndication)

• Calls to action sent to cell phones via SMS, MMS, or WAP

RSS

Mobile Marketing

10

Terms

• Is short for Rich Site Summary. RSS is an XML-based language which represents information on the World Wide Web in a form which may be syndicated (subscribed to) in special news reader applications. RSS allows your news reader program to bring a websites news feed directly to your computer. (aka Really Simple Syndication)

• Calls to action sent to cell phones via SMS, MMS, or WAP

RSS

Mobile Marketing

New Media

10

Terms

• Is short for Rich Site Summary. RSS is an XML-based language which represents information on the World Wide Web in a form which may be syndicated (subscribed to) in special news reader applications. RSS allows your news reader program to bring a websites news feed directly to your computer. (aka Really Simple Syndication)

• Calls to action sent to cell phones via SMS, MMS, or WAP

RSS

Mobile Marketing

New Media

• The marriage of mediated communications technologies with digital computers.

10

Statistics

11

What’s the buzz about?

Data is pulled from various sources including the social networks themselves and ComScore - these numbers were collected Nov 10, 2008

12

What’s the buzz about?As of November 2008....

• MySpace has surpassed 100 million registered users worldwide

• Facebook at more than 160 million registered users worldwide

• HI5 80 million registered users

• Friendster 85 million registered users; 61 million unique visitors each month

• Orkut 22 million registered users

• Bebo 27 million registered users

• Skyrock Network 10 million profiles

Data is pulled from various sources including the social networks themselves and ComScore - these numbers were collected Nov 10, 2008

12

What’s the buzz about?As of November 2008....

• MySpace has surpassed 100 million registered users worldwide

• Facebook at more than 160 million registered users worldwide

• HI5 80 million registered users

• Friendster 85 million registered users; 61 million unique visitors each month

• Orkut 22 million registered users

• Bebo 27 million registered users

• Skyrock Network 10 million profiles

... and they are all growing.Data is pulled from various sources including the social networks themselves and ComScore - these numbers were collected Nov 10, 2008

12

As of Nov 2, 2008

http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

303,824,646220,141,96972.5%130.9%

14

As of Nov 2, 2008

http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

Internet Usage in U.S.U.S.Population: Internet Usage: Penetration rate: Growth from 2000-2008:

303,824,646220,141,96972.5%130.9%

14

As of Nov 2, 2008

http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

Internet Usage in U.S.U.S.Population: Internet Usage: Penetration rate: Growth from 2000-2008:

YouTubeObama: 1792 videos uploaded since Nov 2006, Subscribers: 114,559 (uploads about 4 a day), Channel Views: 18,413,110McCain: 329 videos uploaded since Feb 2007 (uploads about 2 a day), Subscribers: 28,419, Channel Views: 2,032,993

Obama has 403% more subscribers than McCainObama has 905% more viewers than McCain

303,824,646220,141,96972.5%130.9%

14

As of Nov 2, 2008

http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

Internet Usage in U.S.U.S.Population: Internet Usage: Penetration rate: Growth from 2000-2008:

MySpaceObama: Friends: 833,161McCain: Friends: 217,811

Obama has 380% more supporters than McCain

YouTubeObama: 1792 videos uploaded since Nov 2006, Subscribers: 114,559 (uploads about 4 a day), Channel Views: 18,413,110McCain: 329 videos uploaded since Feb 2007 (uploads about 2 a day), Subscribers: 28,419, Channel Views: 2,032,993

Obama has 403% more subscribers than McCainObama has 905% more viewers than McCain

303,824,646220,141,96972.5%130.9%

14

As of Nov 2, 2008

http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

Internet Usage in U.S.U.S.Population: Internet Usage: Penetration rate: Growth from 2000-2008:

MySpaceObama: Friends: 833,161McCain: Friends: 217,811

Obama has 380% more supporters than McCain

YouTubeObama: 1792 videos uploaded since Nov 2006, Subscribers: 114,559 (uploads about 4 a day), Channel Views: 18,413,110McCain: 329 videos uploaded since Feb 2007 (uploads about 2 a day), Subscribers: 28,419, Channel Views: 2,032,993

Obama has 403% more subscribers than McCainObama has 905% more viewers than McCain

TwitterObama: @barackobama has 112,474 followersMcCain: @JohnMcCain (is it real?) 4,603 followers

Obama has 240 times more followers in Twitter than McCain

303,824,646220,141,96972.5%130.9%

14

As of Nov 2, 2008

http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

Internet Usage in U.S.U.S.Population: Internet Usage: Penetration rate: Growth from 2000-2008:

MySpaceObama: Friends: 833,161McCain: Friends: 217,811

Obama has 380% more supporters than McCain

YouTubeObama: 1792 videos uploaded since Nov 2006, Subscribers: 114,559 (uploads about 4 a day), Channel Views: 18,413,110McCain: 329 videos uploaded since Feb 2007 (uploads about 2 a day), Subscribers: 28,419, Channel Views: 2,032,993

Obama has 403% more subscribers than McCainObama has 905% more viewers than McCain

TwitterObama: @barackobama has 112,474 followersMcCain: @JohnMcCain (is it real?) 4,603 followers

Obama has 240 times more followers in Twitter than McCain

FacebookObama: 2,379,102 supportersMcCain: 620,359 supporters

Obama has 380% more supporters than McCain

303,824,646220,141,96972.5%130.9%

14

Facebook

15

Facebook

15

16

16

How many people are online?

• As of June 30, 2008, 1.463 billion people use the Internet according to Internet World Stats.

• In July 2008, Google found more than 1 trillion active urls

http://en.wikipedia.org/wiki/Internet http://www.bspcn.com/2008/07/30/10-things-you-should-know-about-the-internet/

17

Impact

18

What’s Different Now

19

What’s Different Now

• Marketing used to be in one direction

• business to consumer

• we were given their brand and their message to ingest

• Now it’s bi-directional

• we make decisions about the brand and message

• we decide if they are good or bad or unworthy

• we decide who to listen to

19

What’s Different Now

20

What’s Different Now

• a power shift is occurring

• it is no longer in the few but in the many

• supply and demand have begun to reflect the consumer want and needs more than ever

• transparency in business is required, no more curtain to hide behind

• our professional lives and personal lives have begun to merge into whole life

20

Raising MoneyHow did Obama raise so much money?

http://www.chicagotribune.com/news/nationworld/chi-campaign_monoct20,0,2448256.story

21

Raising MoneyHow did Obama raise so much money?

“‘There's $200 million of those campaign contributions, there's no record,’ McCain said.

‘They're not reported. You can report online now ... $200 million that we don't know where the money came from. A lot of strange things [are] going on in

this campaign.’”

http://www.chicagotribune.com/news/nationworld/chi-campaign_monoct20,0,2448256.story

21

Raising Money Cont.think ... iTunes

http://www.chicagotribune.com/news/nationworld/chi-campaign_monoct20,0,2448256.story

22

Raising Money Cont.think ... iTunes

“Obama campaign manager David Plouffe did not detail the contributions, beyond saying that the campaign had added 632,000 new donors to its

rolls and that the average donation for the month was less than $100.”

“‘What's healthy for democracy is people sending their contributions in $5 and $10 amounts,’ Obama strategist David Axelrod said. ‘It's campaign finance reform on the natural. The more we can encourage

people to contribute like that, the better.’”http://www.chicagotribune.com/news/nationworld/chi-campaign_monoct20,0,2448256.story

22

Power of Many

http://www.slideshare.net/jcolman/fundraising-on-facebook-a-new-model-for-fundraising-on-facebook-using-an-old-skool-tool-causerelated-marketing-presentation

See this slideshow!Fundraising 2.0: A New Model for Fundraising on Facebook Using an Old Skool Tool: Cause-Related Marketing

23

Listeners?

24

Twitter

https://www.twitterfeed.com/socialactions

25

Twitter

https://www.twitterfeed.com/socialactions

25

Twitter

http://bokardo.com/archives/the-opaque-value-problem/

26

Twitter

I still don’t understand why anyone would want to listen

to me?

http://bokardo.com/archives/the-opaque-value-problem/

26

Twitter

I still don’t understand why anyone would want to listen

to me?

Opaque Value

http://bokardo.com/archives/the-opaque-value-problem/

26

Why do constituents become...

28

Why do constituents become...

... donors?

28

Why do constituents become...

... donors?

...volunteers?

28

Why do constituents become...

... donors?

...volunteers?

...leaders?

28

Why do constituents become...

... donors?

...volunteers?

because they were asked.

...leaders?

28

What are they all listening for

30

What are they all listening for

A call to action

30

Tools

31

Tools

... to name a few

32

Tools

• SlideShare

• Yammers

• YouTube

• Twitter

• Creative Commons

... to name a few

32

Tools

• SlideShare

• Yammers

• YouTube

• Twitter

• Creative Commons

• Google

• Causes

• Facebook

• TechSoup

• NetSquared

... to name a few

32

Tools

• SlideShare

• Yammers

• YouTube

• Twitter

• Creative Commons

• Google

• Causes

• Facebook

• TechSoup

• NetSquared

• Flickr

• AboutUS

• WordPress

• Network for Good

• GoodSearch

... to name a few

32

Conclusion

33

So what is it?

34

So what is it?

• SocialNetworking (SocNet) is donor cultivation

• It is event planning

• It is messaging and branding

• It is a two way street

• It is collaborative

34

It is NOT

35

It is NOT

• It is not a mailing list

• It is not a place to make demands

• It is not something to be owned or manipulated

• It is not going to forget, ever

• It cannot be made to listen

35

It Will

36

It Will

• It will provide financial support when asked, for the right mission at the right time

• It will listen and repeat your messages

• It will work with you and for your cause

• It will forgive

• It will share, converse and relate

36

Take Away• http://blog.ecairn.com/2008/11/06/top-150-social-marketing-blogs/

• http://www.chrisbrogan.com/

• http://sethgodin.typepad.com/

• http://beth.typepad.com/

• http://www.thoughtlabs.com/

• http://www.aleurosolutions.com/

• http://www.c3net.com/

• http://www.gilbert.org/programs/workshops/seminars/SNST

• http://business.rapleaf.com/

• http://www.convinceandconvert.com/

• Look me up on Twitter: KSL

37

Slide 12 Data is pulled from various sources including the social networks themselves and ComScore - these numbers were collected Nov 10, 2008

Slide 13 http://bp1.blogger.com/_W1tx8Q4vrbo/R54g3Kp5POI/AAAAAAAAAE8/mQFr7OniMpc/s1600-h/Picture+1.png

Slide 14 http://www.web-strategist.com/blog/2008/11/03/snapshot-of-presidential-candidate-social-networking-stats-nov-2-2008/

Slide 17 http://en.wikipedia.org/wiki/Internet  

Slide 17 http://www.bspcn.com/2008/07/30/10-things-you-should-know-about-the-internet/

Slide 21& 22 http://www.chicagotribune.com/news/nationworld/chi-campaign_monoct20,0,2448256.story

Referenced In This Presentation

38

Slide 23 http://www.slideshare.net/jcolman/fundraising-on-facebook-a-new-model-for-fundraising-on-facebook-using-an-old-skool-tool-causerelated-marketing-presentation

Slide 25 https://www.twitterfeed.com/socialactions  

Slide 26 http://bokardo.com/archives/the-opaque-value-problem/

Slide 27 http://www.npr.org/templates/story/story.php?storyId=96886703&ft=1&f=3

Slide 29 http://www.npr.org/templates/story/story.php?storyId=96890409

Referenced In This Presentation

39