326 Deerfield Street Greenfield, MA 01301

413-774-7847 - Office Number 413-774-7264 - Fax Number

Email: info@harmonpersonnel.com Website: www.harmonpersonnel.com

Social Enterprise Model: Alternative Staffing & Harmon Personnel Services

DEFINITIONS Social Enterprise: An organization that advances a social mission through market-based strategies. These strategies include receiving earned income in direct exchange for a product or service. (Social Enterprise Alliance) Alternative Staffing Model: Workforce development strategy that combines a temporary staffing business model with worker support services for job ready candidates and workers with barriers to employment. (Alternative Staffing Alliance)

Harmon Placements

Admin/Office Machine Operators/CNC Production Workers/Laborers Food Production Custodial/Janitorial Seasonal labor

Worker Support Services Getting Harmon employee to understand the importance of

training and helping to identify training opportunities. Checking in with Harmon employees during a placement,

either on the phone or when they come in for pay checks. Troubleshooting problems on the job, encouraging Harmon

employees to keep jobs, helping them navigate different supervisors and work arrangements.

Mediating misunderstandings with supervisors.

Harmon – Career Readiness Program

Includes ACT Career Ready 101 Personal management skills—those skills and

qualities a Harmon employee needs to prepared for employment with a Harmon customer business.

Includes eight (8) lessons and each lasting approximately 30-45 minutes

Activities include role-playing and workplace scenarios, group discussions, and individual exercises.

ACT Career Ready 101 Self-paced, adaptive, online remediation system of

learning modules separated into three (3) categories: 1) Finding Your Career 2) KeyTrain Workplace Skills 3) Soft Skills Suite

Resume builder Career exploration by category and skill level Interest survey

Community Action

Harmon Personnel Services • Sales & Operations Mgr. • Staffing Specialist • Staffing Specialist

Organizational Structure

Intake Orientation & Worker

Safety Videos

Career Ready 101

Assessment

Interview, Identify Worker

Support Issues & Resume

Development

Qualified and

Interested Candidates’  Resumes to Customer Business

Customer Business

Interviews, Screens and

Selects Candidate

Candidate Offered

Assignment

CORI, Drug Screen (if applicable) & Check

References

Placement

Post-Placement Follow Up

Hire Process

Receive Job Order

from Customer Business Calculate

Bill Rate

Service Agreement &

Profile to Customer Business

Query Staffing Software

Database for Available & Qualified

Candidates Customer Business

Interviews, Screens and

Selects Candidate

Candidate Offered

Assignment

CORI, Drug Screen (if applicable) & Check

References

Placement

Post-Placement Follow Up

Job Order Fulfillment Process

Harmon Employee

Interviewing Screening &

Testing (Harmon)

Pre-Placement Job Readiness

Services & (Harmon and

Franklin Hampshire

Career Centers)

Post-Placement – Occupational Skills

Training (Harmon Computer-

Based Training, GCC and Franklin County Technical

College) Employment Opportunities

(Temp, Temp-to-Perm, Direct

Hire)

Post-Placement Worker Support

Services (Franklin County

Service Providers)

Post-Placement Job Coaching

Services (Harmon)

Harmon Partners Amherst Survival Center Career Point – Reentry Services Catholic Charities – Worcester County Center for New Americans Greenfield Community College Greenfield Housing Authority Franklin County Office of the Sheriff Franklin Hampshire Career Center Franklin Hampshire Regional Employment Board Mass. Rehab. Commission Human Resources Unlimited The Salasin Project

Free Computer-Based Training Program Self-guided online tutorials Over 1000 programs Certificate of completion available Registration for Harmon staffing not required Courses offered include: MS Office Suite QuickBooks Typing Resume/Cover Letter Development