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Smart technologies for

self-service to seniors in

social housing

Choni Doñate & Jordi Garcés

Polibienestar Research Institute – University of Valencia

Brussels, 08th March 2016

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Content

Overview

The consortium

Products

Methodology

Exploitation Strategy

2

OVERVIEW

3

4

• AAL‐2010‐3 ICT-based Solutions for Advancement of Older Persons’ Independence and Participation in the “Self-Serve Society”

Call

• To develop a solution to provide easy-to-use technologies and services in social housing flats to allow a better quality of communication and a better access to package servicesfrom the elders.

Main objective

• 3 years May 2011 – April 2014Duration

• 4,977,972.2 €Budget

THE CONSORTIUM

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6

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2.043.220,00 €

1.872.927,00 €

861.825,00 €

200.000,00 €

Budget in €

Technology developers

Social housing operators

Research

Evaluation

Distribution of the budget per partners’

profiles

PRODUCTS

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The system

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Elder Home care

provider

Local governmentFamily

Social housing

Others…

HOST devices

Technology devices

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• Tablet, PC, Smartphone

FRANCE

• TabletITALY

• Interactive TVUNITED

KINGDOM

Services

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FRANCE

• Communication

• Information sharing

• Management of everyday life

ITALY

• House management

• Communication

• Home maintenance

• Health and medical assistance

• e-Commerce

• Culture and entertainment

• Wellness and care

• Reminders

UNITED KINGDOM

• TV

• Communication

• Health and wellbeing

• Events and alerts

• Services

• Help now

METHODOLOGICAL

FRAMEWORK

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Settings and users

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CO-DESIGN

PHASE

DEPLOYMENT

PHASE

France Lyon 20 35

Italy

Borgaro;

Orbassano;

Cesena;

Rome;

Lizzanello

20 16

United

KingdomNottingham 24 17

Participatory design

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Approach aimed to ensure potential users of a product are

closely involved in the design and development process in

making decisions

Identification of

users’ preferences

and needs

Specification of

requirements

Engagement and

empowerment of

users

Active role of

users as

stakeholders

SUCCESS

Participatory design

15

FRANCE ITALY UNITED KINGDOM

13 workshops 13 workshops 4 workshops

Verification of the

selected device

Definition of users’

preferences about

services

Definition of needs

Assessment of

acceptance and

usability

Collection of users’

preferences about the

devices

Exploration of

navigation preferences

Design of applications Co-design of icons

Preparation of the test

phase

Demonstration of the

system prototype

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EXPLOITATION STRATEGY

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Business Model

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• Platform with simplified and effective interface to interact with the elderly.

• Highly configurable and adaptable, according to users’ needs.

The offer

• Improvement communication social housing operator-user.

• Increased autonomy and independence.

• Avoidance of loneliness and promotion of digital inclusion.

Benefits

• Flexibility and configurability.

• Wide and varied range of services offered.

• Benefits for users.Added value

• Social housing companies, local organizations and authorities.

• They will distribute the service between their clients.

Target market niche

What is needed to launch the

product on the market?

20

FRANCE ITALYUNITED

KINGDOM

Further

research /

development

Technical

development

Market and

business

model

Devices ;

target market

Further

investment

Software

platform

Software

platform

Cloud-based

platform ;

devices

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BOOK LAUNCH

ICT and Housing for elderly people in

Europe. HOST project conclusions

Coordinators: Jordi Garcés, Françoise Abry & Ascensión

Doñate

Publisher: Tirant lo Blanch

Thanks!

ascension.donate@uv.es

jordi.garces@uv.es

www.polibienestar.org

www.host-aal.eu

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