Post on 03-Dec-2014
description
Simply Smarter Communications™
Smarter Conference Calling
04/09/2023
Your workforce is increasingly dispersed
Global companies
Sub-contract work to individuals or other organisations
You need to collaborate more
Increasing productivity
The ‘old’ collaboration tools don’t work any more
Corridor conversations
Point to point calls or conferences
Team A in one room calling Team B in another room
Global Collaboration
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04/09/2023
New collaboration tools needed
Conference calling
Web conferencing
Personal video calling
We’re collaborating more than ever
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SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”
Video Conferencingwith a webcam
Web ConferencingWebinars/Webcasts
Audio Conferencing
44%
62%
83%
56%
38%
17%
NOT VERY OFTEN/NEVERALL OF THE TIME/FREQUENTLY
04/09/2023
“YES!!! I HAVE EIGHT HOURS OF CONFERENCE CALLS TODAY!!!”
A mixed blessing
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04/09/2023
The Good, The Bad & The Ugly
The Benefits
Improved productivity
Reduced travel costs
Reduced environmental impact
The Downsides
Joining the call (re-joining the call)
Poor audio quality
Increased complexity
Are you really engaged?
Are you dressed?
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04/09/2023
Imagine a smart application that
Identified conference calls in your diary
Joined the meeting automatically
Instantly re-connected dropped calls
Plantronics Instant Meeting
Powerful, multi-platform application
Ideal for mobile professional
Simplifies joining conference calls whilst on the move
Joining conference calls the smart way
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04/09/2023
Up to 90% of employees work outside the office at some point
Increasingly offices are open plan spaces
High levels of background noise negatively impact a call
Vpro – for the mobile professional
Savi office or Encore Pro - for the office worker
Make every call sound like you are in the office
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Getting engaged?
Face-to-Face Voice Only
Body Language
55%
Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications.
Journal of personality and social psychology 6(1): 109-114.
Tone of Voice 38%
Message 7%
Tone of Voice 87%
Message 13%
04/09/2023
Meeting etiquette rules apply
Have a clear objective
Be on time
Distribute material
Reference it clearly
Speak with impact
Engage a remote audience
Maximise your voice potential
Speech Impact is ideal for mobile professionals, office workers and home workers
Make your meeting smart – get the etiquette right
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23% gave full attention
27% were doing ‘other work’
13% surfed the internet
8% were NOT fully dressedSource: Speed Lead, Kevan Hall, 2009
04/09/2023
Increased collaboration has caused increased complexity
Endpoints
Communication channels
The Plantronics Calisto simplifies
Reduce desktop clutter in home office
Home office desk often shared space
Private office desk
Calisto with mic clip is ideal for video conferencing
Communication
Clear indication of when your microphone is mutes
Clear ability to mute or unmute microphone quickly
Calisto P800 is ideal for office workers with a private space, and home workers
Lets make it simple
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04/09/2023
We’ve evolved to a new way of working
Collaboration with remote colleagues is now firmly entrenched
For the best collaboration solutions, one-size does not fit all
Right device for right work style and work space
Plantronics portfolio makes conference calling smarter
Collaboration. Simplified.
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