Small Company: Big Impact

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Using Social Media Marketing to Build Brand Presented at TBTF Boot Campa February 24, 2009

Transcript of Small Company: Big Impact

Small Company Big ImpactUsing Your Website and Online Marketing Strategy to Gain Marketshare

Bernie Borges – Find and ConvertFebruary 24, 2009

Copyright 2007 - 2009 Find and Convert2

Bernie Borges Bio

Blogger, Speaker, Podcaster, Author (publishing June 2009)

Founder, CEO Find and Convert• Internet Strategy • Search Engine Optimization• Pay-per-Click Advertising Management• Visitor Conversion Strategies• Social Media Strategies

Help B2B companies find and convert leads on the web 

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Why Marketing 1.0 Doesn’t Work Anymore Developing a Website for Two Audiences Marketing 2.0 Tools & Platforms Personal Branding Measuring Results Case Study Actions and Take-Aways

Topics

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Why Marketing 1.0 Doesn’t Work Anymore

Outbound Marketing Telemarketing Email Marketing Direct Mail Print Tradeshows TV/Radio

Inbound Marketing SEO/PPC Blogging Social Networking RSS Enabled Content Video/Photos Twitter Slideshare

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Why Marketing 1.0 Doesn’t Work Anymore

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Old vs. New Marketing

Outbound Marketing Inbound Marketing

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Your Website Has Two Audiences

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Website: Serving Two Masters

People Clear Message Clean Design Visual Support Easy Navigation Call to Actions

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Website: Serving Two Masters

Search Engines Text Lean Code “Market Focus” Link Structure Lot’s of Content

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Search Marketing: SEO

Heavy Lifting on Front End Keyword Research Focused Content SEF Architecture a Must Link Building Get Social Never Ends

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Search Marketing: PPC

Develop Campaigns Segment into Groups Keyword Research Go for Longtails Dedicated Landing Pages Set Daily Budgets Test Call to Actions Geo Target (if applicable) Be Anal About Metrics Test, Revise, Measure Test, Revise, Measure

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Marketing 2.0

Think Like a Publisher

Focus on Relationships

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Marketing 2.0: Think Like a Publisher!

Think Content!• Blogs

• Newsletters

• White Papers

• e-books

• Podcasts

• Videos

• Photos

• Presentations

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Developing a Social Media (Marketing 2.0) Plan

Begin with Research• Where does your customer “hang out?”

• Ask your customers

• Research your competition

• Search on the social web

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Developing A Social Media Plan

Source: The Value of Many, Neighborhood America

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Make a Commitment

Should you….• Start a blog?

• Focus on social networking sites?

• Start your own community on the web?

• Twitter?

• Video?

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Themed Human Voice Transparency Commitment

Business Blogging Strategies

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Size of Blog Market

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Social Media Tools and Platforms

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Facebook

http://www.insidefacebook.com/

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Facebook: Individual Profile

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Facebook Groups

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Fan Page

Facebook Fan Page

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LinkedIn Individual Profile

Work History

Recommendations

Introductions

Portfolio

Valuable Links

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LinkedIn Groups

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What is Twitter?

http://www.commoncraft.com/Twitter Micro Blogging

140 Characters Per Post

Follow and be Followed

Communicate

Connect

Inspire

Educate

Entertain

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Some Famous People on Twitter…

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Some Not-So-Famous People on Twitter

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Want to Find Someone on Twitter?

http://www.socialbrandindex.com/

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Twitter: Events & Trends Using Hashtags

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Personal Branding

Individual reputation management Personal and professional brand converged Benefits individual and employer Be real, be interesting Contribute It’s an asset! Embrace it!

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Personal Branding

http://www.businessweek.com/blogs/in_your_face/archives/2008/05/bernie_borges_l.html

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Video

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Video: Blendtec

Over 6M Views

Sales Grew 700%

National Media Coverage

Cross Over Brand Pull

SEO Value

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Presentations

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Measuring Results

• Relationships

• Content

• Alignment

• Best Practices

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Google Analytics

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Hubspot: Facebook Lead Tracking

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Reputation Management Tools

http://jobmob.co.il/blog/online-reputation-management-resources-tips/

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Making Time for Social Media

Are you getting great results now? Did your marketing budget increase? Are your buyers easy to reach? Is your brand as good as it could be?

How do you currently allocate your time???

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Staffing Implications

There are many…• Do they get it?

• Who likes to write?

• Introverts? Extrovert?

• Staff re-allocation?

• Time commitment?

• Justification?

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http://www.sherpastore.com/socialmediabmg09.html

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Case Study

Stronger Brander Equity

Lower Cost Sales Process

Elimination of Non-Performing Marketing Activities

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Reasons Not to do Marketing 2.0

Don’t have time… Our staff resists it… Our competitors aren’t doing it… We’re going out of business…

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Website is for Two Audiences Think like a publisher Focus on building relationships Research the Social Web Engage, Listen, Act Consider Proper Staff Allocation Experiment & Be Patient Measure

• Traffic, buzz, brand, sales cycles, referrals, etc.

Actions & Take-Aways

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Connect with Bernie Borges…

Email: bernie@findandconvert.com

Website: http://www.findandconvert.com/

Blog: http://www.findandconvert.com/blog/

Twitter: http://twitter.com/berniebay

LinkedIn: http://linkedin.com/in/bernieborges

Facebook: http://profile.to/bernieborges

Facebook Fan Page: http://companies.to/findandconvert