Internal Communications – Skills You Will Need In The FutureAn Intraskope learning offeringAniisu K VergheseJuly 2017

The world of work is changing

https://hbr.org/2016/03/work-in-the-future-will-fall-into-these-4-categories

The ‘new’ normal

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“63% of Indian employees believe automation will

take over process-based work” – ADP (2016)

Social, digital and mobile communication

biggest change seen by communicators

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Rise in user generated content

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Gary Hamel on Management 2.0

"We need organizations where people come in expecting to be leaders and to have responsibility. So you need to hire people who want to grow and lead, have a holistic understanding of the business, how the organization works and be financially literate.”

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http://articles.economictimes.indiatimes.com/2013-06-14/news/39976766_1_gary-hamel-management-guru-innovation/2

Skills you will need in the future“The future belongs to a very different kind of person with a

very different kind of mind – creators and empathizers, pattern recognizers and meaning makers.

These people – artists, inventors, designers, storytellers, caregivers, consolers, big picture thinkers – will now reap society’s richest rewards and share its greatest joys.” – Dan Pink

https://sites.google.com/site/pinks6senses/meaning

Critical thinking, collaboration, creativity

and communication preferred

“The skill set required for the 21st century student is vastly different from when we started the Best Colleges survey 20 years ago. Then the three Rs of reading, writing and arithmetic were paramount. Now it's the four Cs-critical thinking, collaboration, creativity and communication. Institutions of higher learning need to provide an education that keeps pace with an increasingly modern workplace where global protectionism and advancing automation are making jobs redundant and changing the notion of leisure time.”

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http://indiatoday.intoday.in/bestcolleges/2017/

Your personal brand – the most important

currency in the age of human-machine

partnershipsAs the rise of reputation engines, data visualization,

and smart analytics make individuals’ skills and

competencies increasingly searchable, cultivating

and preserving a strong personal brand will be

considered basic professional hygiene over the

next decade. In order for rewarding and challenging

work to find them, people will need to maintain a

favorable, professional reputation in one’s

network.

Be an “extra miler” – but know the

limitations

• A single “extra miler”—an employee who frequently contributes beyond the scope of his or her role—can drive team performance more than all the other members combined.

• an overlap of only about 50% between the top collaborative contributors in an organization and those employees deemed to be the top performers.

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https://hbr.org/2016/01/collaborative-overload?utm_campaign=harvardbiz&utm_source=twitter&utm_medium=social

Conclusion

The evolving world of work will need newer skills

To stay relevant in the future be ready to revisit your personal goals

Every employee is a communicator and the role of internal communicators is to enable people to be their best selves

Empathizers, context providers and trend recognizers are going to be valued in the future

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Resources & Courses

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• Intraskope – blog on internal communication

• www.iabc.com

• http://www.allthingsic.com

• http://www.cipd.co.uk

• https://simply-communicate.com

• www.apacd.com

• www.ickollectif.com

• Personal Branding -How to carve a niche and be your best

• Introduction to Internal Communication

• Starting Out In Your First Job? Make Sense of Work & Life

• How To Improve Your CSR Quotient

• Networking Begins With Giving

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