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City of Santa Barbara • Public Works Department 1
Sewer Lateral Sewer Lateral Inspection ProgramInspection Program
City of Santa Barbara • Public Works Department 2
SLIP SLIP Presentation OverviewPresentation OverviewIntroduction - System InformationPublic Process - Ordinance Committee Discussion - Direction to Staff
Implementation; CCTV, Data Management, Decision MakingEligibility
Ordinance Inspection Requirements - Standards and Requirements Incentive Program General Information
Financial Impact
Challenges Ahead – Recommend Significant Program UpdatesLessons Learned – Program Summary
City of Santa Barbara • Public Works Department 3
City of Santa Barbara City of Santa Barbara Collection SystemCollection System 277 Miles of Mainline (4 – 42 inches)
~ 350 miles of Private Laterals
9 Lift Stations
Active SSMP
System dates to 1870’s - has grown with the City
>50% of pipes installed in 1950’s & 1960’s
Private laterals represent significant portion of system
Approximately 23,910 wastewater user fee accounts
Primary Causes of Spills
I&I
Lateral/Plumbers Roots
City of Santa Barbara • Public Works Department 4
Changing Culture –Changing Culture – New Expectations for New Expectations for Collection System ManagementCollection System Management
Changing expectations require changes in the way we do business.
Regulatory Scrutiny - SSMP
• Statewide WDR
• Site specific WDRs/NPDES permits
NGO Scrutiny
City of Santa Barbara • Public Works Department 5
Objectives of;Objectives of; Sewer Lateral Inspection ProgramSewer Lateral Inspection Program
Reduce Sewer Spills
Protect Public Health and Safety
Protect the Environment
Promote private infrastructure maintenance
City of Santa Barbara • Public Works Department 6
Why Inspect LateralsWhy Inspect Laterals??
City lines routinely CCTV inspected
Laterals comprise more than ½ the sewer system
Privately owned laterals poorly maintained/replaced
Laterals will fail – planned response saves money and aggravation
City of Santa Barbara • Public Works Department 7
Public Problems From Private Public Problems From Private LateralsLaterals
Increased spills Private lateral spills
Public spills caused by private discharges
Increased wet weather flows Spills in collection system
Negative impacts to treatment process
Threat to treatment infrastructure
Beach Closures
Program development aimed at efficiently reducing known problems
City of Santa Barbara • Public Works Department 8
Municipal CodeMunicipal Code Title 14.34.040Title 14.34.040
House Connection Sewer.
"House connection sewer" means that portion of the horizontal piping which extends from the public sewer to the street property line or right-of-way (part).
Maintenance of Private Systems, Etc.
It shall be the responsibility of each property owner whose property is connected to the City sewer system to maintain continuously and satisfactorily in operation at his own expense, any house connection sewer. Failure to maintain such facilities shall be sufficient for immediate revocation of the person so failing and disconnection of his premises from the public sewer. (part)
City of Santa Barbara • Public Works Department 9
Special ConsiderationsSpecial Considerations
Effective Program (sufficient number of inspections)
Incentives
Enforcement
Backwater valve requirement
Certification of no outdoor connections to sewer
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Options Reviewed Options Reviewed Pros – ConsPros – Cons
A. All Building Permits
B. All building permits requiring discretionary review
C. All permits with 400 or more feet of altered space
D. All permits with 400 or more feet of new space
E. Any plumbing changes
F. Any new plumbing
G. Addition of 2 or more new fixtures
H. Inspection upon sale
I. Chronic problems
J. Spill from lateral leaving property
J. Failure of Smoke Test
K. Problem identified during routine inspection of City lines
M. Every 10 Years
N. By Area (proximity to creeks)
O. Differing Frequency for Commercial/PUDS
P. Upon reports from plumbers
Q. When working on sewer main
R. Incentive Program
S. Educational Program
T. Combination of “triggers”
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Public OutreachPublic Outreach 2004 - 2005 2004 - 2005
Conducted focus group meetings with: Community Development Staff Creeks Committee Water Commission Business Representatives Contractors Environmental Groups Neighborhood Study Groups Plumbers Realtors
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Issues of ConcernIssues of Concern
Shared Laterals Require individual laterals
Require joint lateral agreement
Lines in the public right of way
Laterals constructed under structures Associated private infrastructure
upgrades (adding cleanouts & backwater valves)
Street Trees
City of Santa Barbara • Public Works Department 13
Recommendations Developed Recommendations Developed from Focus Group Processfrom Focus Group Process
Inspection when: Property sells
400 sq feet or more of new space added
Two or more new plumbing fixtures added
Spill from lateral
Fail smoke test
Problem identified during CCTV of City lines
Every ten years for commercial and condo’s
Reasonable cause to suspect lateral problems
City of Santa Barbara • Public Works Department 14
Draft Ordinance Draft Ordinance Inspection RequirementsInspection Requirements
Inspections required when:
400 sq. feet or more of new space added
2 or more new plumbing fixtures added
Spill from private lateral occurs
Private lateral fails smoke test
Problem identified during CCTV of City lines
Every ten years for commercial and condo’s
Reasonable cause to suspect lateral problems
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Incentives - Homeowner Incentives - Homeowner AssistanceAssistance
Rebate for inspections – $150 per inspection if lateral in good repair
Rebate for repair/replacement 50% of cost up to $2,000 per lateral
Low interest loans may also be available to qualified owners through the City Affordable Housing Program
City of Santa Barbara • Public Works Department 16
Other IssuesOther Issues Shared Laterals
Inspection required only on portion of lateral on owner’s property and in public right-of-way
Septic Tanks Same requirements for inspection as laterals
Exemptions Line installed in past 20 years Line inspected in past 3 yearswith proof of submitted documents
New
Sewer Tap scheduling procedures
Commercial – Condominiums
City of Santa Barbara • Public Works Department 17
CCTV Standards and RequirementsCCTV Standards and Requirements for a System for a System
Inspection “Snapshot” Inspection “Snapshot” Proactive Approach Development of Specifications Inspection Planning Process Programmatic Inspection
Planning Scheduling Computerized Data Management Includes:
• Standards
• Defect Codes
• Photos Quality Assurance and Quality Control Program
Enhances implementation of: Scheduled periodic Condition Assessment Seek out and correct deficiencies prior to system failure
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Data ManagementData Management POSM – Management Software
NASSCO – • Inspection “Language”
CarteGraph – Work Order System – SEWERview
Sewer Model
GIS – Master Repository for storing and accessing system information; roughly 27% of the laterals populated with information (6,530 out of 23,910) showing general data
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Approved MethodsApproved Methods
Conventional method
(open cut dig and replace)
Pipe bursting (HDPE)
Inversion lining (case by case basis) pre-approval and post video required
City of Santa Barbara • Public Works Department 20
Public OutreachPublic Outreach Advertise incentives
Inform of requirement to maintain laterals
Provide information on City TV
Outreach to condominium associations
Board of Realtor’s Association
Outreach to business community
Forms available on City website www.SantaBarbaraCA.gov/lateral
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PaPamphletsmphlets
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Administrative GuidelinesAdministrative Guidelines
4.Private Sewer Lateral Inspection Program – Administrative Guidelines. This section explains when inspection is required; outlines the administrative process used to notify property owner of inspection requirement; and details the timeline for compliance. Ability to ensure proper installation, testing, and inspection of new and rehabilitated service laterals.
Section Section Title
14.46.040.A Health And Safety Inspections
14.46.040.B Events Requiring An Inspection of Residential Sewer Laterals
14.36.040.C Inspection of Commercial Properties, Condominiums And Other Common Interest Developments
14.48.0040.D Exemptions-Sewer Lateral Inspections Will Not Be Required Under the Following Conditions
14.46.050 Qualified Inspection Companies
28.87.220 Zoning Information Report Preparation
City of Santa Barbara • Public Works Department 23
SSewer ewer LLateral ateral IInspection nspection PProgramrogramOn November 21, 2006;
City Council passed a resolution to:
Require property owners to proactively maintain sewer lateral
Pay Incentives:
- $150 for inspections
- $2,000 for repairs / replacements
- Permit Fees
Effective January 1, 2007 – Residential
Effective January 1, 2008 – Commercial – Condo’s – Grid system
City of Santa Barbara • Public Works Department 24
SSewer ewer LLateral ateral IInspection nspection PProgramrogramInitiated January 2007Initiated January 2007
Targeted Replacement Level: 100 laterals Annually
Estimated Program Cost: - Staff per year (2 FTE): $ 145,000
- Permit fees: $ 145,200
- Rebates, $2,000 per lateral: $ 200,000
Total estimated annual cost: $ 490,000
City of Santa Barbara • Public Works Department 25
City of Santa Barbara • Public Works Department 26
Completed cases: Residential 158 Commercial 0 Condo 0 Total: 158
City paid incentives: Inspections only $ 1,205.90 Repairs $ 144,654.05 Permits $ 73.173.16 Total Costs of Incentives & permits Fees $ 219,033.11
FY2007 SLIP OverviewFY2007 SLIP Overview(Funding & Costs 6 months - January to June, 2007)(Funding & Costs 6 months - January to June, 2007)Funding:
FY 2007 Allocation $ 200,000
Additional Administrative Allocation $ 19,500
Total FY 2007 Allocations $ 219,500
City of Santa Barbara • Public Works Department 27
FY 2008 SLIP OverviewFY 2008 SLIP OverviewFY 2008 FUNDING & COSTSFY 2008 FUNDING & COSTS
Completed cases Residential 433 Commercial 265 Condo 8 Total: 706
City paid incentives: Inspections only $ 2,444.74 Repairs $ 468,876.42 Permits $ 192,249.99
Total Cost of Incentives and Permit fees $ 651.571.15
Funding: FY 2008 Allocation $ 250,000 Additional Administrative Allocation $ 125,000 Additional Funding from WW Fund $ 240,000 Total FY 2008 Allocations $ 615,000
City of Santa Barbara • Public Works Department 28
FY2009 SLIP OverviewFY2009 SLIP Overview(July 31, 2008 – June 30, 2009)(July 31, 2008 – June 30, 2009)
Completed cases Residential 436 Commercial 31 Condo 12 Total 479
City paid incentives Inspections only $ 2,400.00 Repairs $ 713,029.47
Permits $ 219,173.12 Total Incentives & permits $ 934,612.59
City of Santa Barbara • Public Works Department 29
CostCost to Date (1/1/07 - 6/30/09)to Date (1/1/07 - 6/30/09)
CY2007 CY 2008 CY 2009 )
CCTV videotape only - $ 2,625.64 $ 2,975.00 $ 450.00
Repair/Replace - $ 373,215.47 $ 638,247.47 $ 303,097.00
Permit Costs - $ 157,939.09 $ 199,996.17 $ 126,671.01
Total Cost - $ 533,780.20 $ 841,218.64 $ 430,218.01
Total Cost to Date: $1, 805,216.85
SSewer ewer LLateral ateral IInspection nspection PProgramrogram
City of Santa Barbara • Public Works Department 30
Sewer Lateral Inspection ProgramSewer Lateral Inspection Program(SLIP)(SLIP)
Implemented January 2007
Requires Sewer Lateral Inspections & Repair if Necessary
Reimbursement Payments for Inspection & Repair
Jan 2007 – Oct 2009 -1,484 Inspections or Repairs Completed
Possible Cause of Increase Private Related Spills
City of Santa Barbara • Public Works Department 31
SLIP Costs Jan 2007 – June 2009SLIP Costs Jan 2007 – June 2009
CY 2007 CY 2008 CY 2009
Inspection $ 2,626 $ 2,975 $ 450
Repair/ Replacement
$373,216 $638,247 $303,097
Permit Costs $157,939 $199,996 $126,671
Total Costs $533,778 $841,218 $430,218
Total $1,805,214
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Why Bother With All of This?Why Bother With All of This? Provides snapshot of system needs
Identifies immediate needs Priority Preventative Maintenance
Prioritize Maintenance Program and Staffing needs
Identifies long term needs Repair/Replacement – CIP
Evaluate Funding Needs
Evaluate Projected Fund availability
City of Santa Barbara • Public Works Department 33
Wastewater ModelWastewater Model
City of Santa Barbara • Public Works Department 34
Performance Measures Performance Measures Measurable ObjectivesMeasurable Objectives
3. Review 90% of all private lateral CCTV inspection tapes within 5 days of receipt. Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
90% 100% 100% 100% 100% 100%
3. Review 90% of all private lateral CCTV inspection tapes within 5 days of receipt. Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
90% 100% 100% 100% 100% 100%
12. Number of private laterals replaced.
Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
100 116 99 99 87 401
12. Number of private laterals replaced.
Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
100 116 99 99 87 401
13. Number of incentives issued for private lateral replacement/repair/inspection.
Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
100 123 105 100 89 417
13. Number of incentives issued for private lateral replacement/repair/inspection.
Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
100 123 105 100 89 417
14. Administrative action requiring private lateral replacement/repair/inspection.
Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
20 2 1 0 0 3
14. Administrative action requiring private lateral replacement/repair/inspection.
Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD
20 2 1 0 0 3
City of Santa Barbara • Public Works Department 35
Challenges Ahead!Challenges Ahead!
Predictive Centered SLIP Program optimization outcome
Decision process based on response from CCTV data
GIS integrated with CarteGraph database creates operational effectiveness
Meeting Measurable Goals & Objectives
As program matures, volume of data required to manage increases
City of Santa Barbara • Public Works Department 36
Earth Day
City of Santa Barbara • Public Works Department 37
Significant Program/Updates – Significant Program/Updates – scheduled for City Council February 2010scheduled for City Council February 2010
City required to; Identify mechanism for disqualification – appeal process Qualified Inspector’s list Sewer Lateral Incentive Payment Request Form modified to include:
Specific plumbing contractor section that needs to be dated and signed Specific property owner section that needs to be dated and signed Mandatory customer survey on back of form Incentive rebate changed; up to 10% upper lateral – up to 20% lower lateral - not
to exceed $2,000.00 Incentive rebate tied to cost of lowest bid
Property owners required to; Obtain mandatory minimum two bids before signing contract
Plumbers required to; Mandatory requirement for plumbers to provide 3 Day Right to Cancel document Itemized invoice that includes a cost breakdown per foot
City of Santa Barbara • Public Works Department 38
Disqualification Procedures Disqualification - for minimum period of 60 days. Three or more occurrences WITHIN ONE YEAR PERIOD of the infractions listed
below: Incomplete inspection reports Submissions of poor quality tapes or unreadable CD’s Invoices without appropriate cost breakdown Unprofessional or rude conduct to customers or City staff Inappropriate solicitation while representing the SLIP Program
Disqualification - for minimum period of up to one full year. Three or more occurrences WITHIN ONE YEAR PERIOD of the infractions listed
below: Permits not pulled for work done Permits pulled after work was already begun Lack of proper sign posting Lack of traffic control, MUTCD Not following Best Management Practices Improper shoring for trench holes Stating that work was completed for work never done
City of Santa Barbara • Public Works Department 39
Miscellaneous FeesMiscellaneous Fees
CCTV inspection to identify lateral location - $200.00/hr. – 2 staff
Response to private lateral overflow - $300.00/hr. – 2 staff
Damage to public sewer main - $200.00/ft. or $300.00/hr. + 15% markup on parts and material
Request for City assistance - $200.00/ individual request/day
City of Santa Barbara • Public Works Department 40
Legal Authority; Case StudyLegal Authority; Case Study
600 Blk. Del Monte Ave.
Original Notification sent - 2007
Mediation; July 20, 2009 – no agreement
Superior Court; July 31, 2009 Judgment; $30,000 fine
Mediation - agree to $7,000 fine and $250/day fine if not completed with 10 working days plus court costs.
Final outcome; new lateral installed August 9, 2009.
City of Santa Barbara • Public Works Department 41
Manuel RomeroWastewater System SuperintendentSanta Barbara, CA Ph. (805) 568-1020 mromero@SantaBarbaraCA.gov
santabarbaraca.gov/lateral
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Featured Article – December Featured Article – December 20092009