Post on 17-Dec-2015
Serving Together: Initiating Servant-First LeadershipMark Siegrist, M. Div., M.A. Director of Education Denver Rescue MissionJanuary 2015
Serving Together: Initiating Servant-First Leadership
Session One: 2:00 p.m. to 3:15 p.m.
The Spiritual Imperative
of a Serving Leader
Mark Siegrist, M. Div., M.A. Director of Education Denver Rescue Mission
Serving Together: Initiating Servant-First Leadership
I. The Leadership Challenge: Finding a Balanced “Position of Power”
Mark 10:41 – 45 (NIV)
41When the ten heard about this, they became indignant with James and John.
42Jesus called them together and said, "You know that those who are regarded as rulers of the Gentiles lord it over them, and their
high officials exercise authority over them.
43Not so with you. Instead, whoever wants to become great among you must be your servant, 44and whoever wants to be first must be slave of all.
45For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."
They
Became
Indignant(v.41)
Position of Power
“Lord It Over Them” (v. 42)
Video:
“Cave Man”
… Not so with you …(v.43)
Initiating Servant-First Leadership
means finding a balanced “Position of Power” in your leadership.
Ask yourself two crucial questions:
1. As a follower of Jesus, how has that impacted my leadership and influence with others?
2. If I didn’t have a title and position, would people follow my lead?
Serving Together: Initiating Servant-First Leadership
II. The Leadership Change: Moving from Master First to Servant First
A. A Different Kind of Leadership
B. Master First Model of Leadership
C. Servant First Model of Leadership
Jim Collins – Good to Great and the Social Sector, p.12-13.
“If I put a loaded gun to your head, I can get you to do things you might not otherwise do, but I’ve not practiced leadership; I’ve exercised power.
True leadership only exists if people follow when they have the freedom not to.
If people follow you because they have no choice, then you are not leading.”
A Different Kind of
Leadership
“To be a lone chief atop a pyramid is
abnormal and corrupting.”
(p. 76)
“None of us is perfect by ourselves, and all of us need
the help and correcting influence of close colleagues…
…When someone is moved atop a pyramid, that person no longer has colleagues, only subordinates.
…Even the frankest and bravest of subordinates do not talk to their boss in the same way that they talk
with colleagues who are equal…
…Normal communication patterns become warped. The pyramidal structure weakens information links, dries up channels of honest feedback…
…This creates limiting chief / subordinate relationships that, at the top, can seriously penalize the whole organization.”– Robert Greenleaf
When Jesus drew in the sand it’s my personal opinion that he wasn’t drawing org-charts.
When it came to people, I really don’t believe that Jesus thought in pyramids, organizational structures, and who-answers-to-who…
Serving Together: Initiating Servant-First Leadership
II. The Leadership Change: Moving from Master First to Servant First
A. A Different Kind of leadership
B. Master First Model of Leadership
C. Servant First Model of Leadership
The Pool of Shared Meaning is the Birthplace of Synergy
“Not only does a shared pool help individuals make better choices, but since the meaning is shared, people willingly act on whatever
decisions they make … with both unity and conviction.”
(P. 25)
Master First Model of Leadership“The Kevin & Chris Case”
We want to focus on the awkward relationship that may exist between a master and servant … a boss and subordinate.
Crucial Conversations, p. 20-21.
Group Discussion
Crucial Conversations, p. 20-21.
Group Discussion
1. In what ways did the “Power-Pyramid” of master / servant help or hinder this crucial conversation among collogues?
2. What did Kevin do to ease the tension and move the conversation forward?
3. What could Chris have done (short-term and long-term) to create a safer setting of trust to allow more honest dialogue?
Hi … My name is _________.
I am a Leader …
and …I have an E.G.O.
problem!
Pastor’ Office
The Very Reverend William Smith
B.A., Th.D., M.Div., PhD., D.Lit.
And Your Humble Servant
Our sinful nature is at the core
and
Impatience is an
emotional driver
If we are to dig deeper into the core of the issue, we must face two things:
E.G.O.Edging
God Out
Fear
Self-
Serving
Pride
Our sinful nature is at the core
and
Impatience is an
emotional driver
E.G.O.Edging
God Out
Fear“The end of a matter is better
than its beginning,
and patience is better than
pride. Do not be
quickly provoked in
your spirit,
for anger resides in the lap of fools.”
Pride
Our sinful nature
is at the core
andImpatience
is an emotional
driverEcclesiastes 7:8-9 (NIV)
E.G.O.Edging
God Out
Fear“The end of a matter is better
than its beginning,
and patience is better than
pride. Do not be
quickly provoked in
your spirit,
for anger resides in the lap of fools.”
Pride
Our sinful nature
is at the core
andImpatience
is an emotional
driverEcclesiastes 7:8-9 (NIV)
E.G.O.Edging
God Out
Fear“The end of a matter is
better than its beginning,
and patience is better than
pride. Do not be
quickly provoked in
your spirit,
for anger resides in the lap of fools.”
Pride
Our sinful nature
is at the core
andImpatience
is an emotional
driverEcclesiastes 7:8-9 (NIV)
E.G.O.Edging
God Out
Promoting Self– Leading with Confidence but
Arrogant – Leading by
Telling … Demanding
Respect– Leading with
Little Consideration for
Others
Pride
“Do not think of yourself more highly than you ought, but
rather think of yourself with sober judgment…”
Romans 12:3
E.G.O.Edging
God Out
Fear
Protecting Self– Using Title as a Position of Power
– Leading by Insecurity,
Control, and Intimidation
– Discouraging Honest Feedback and Difference of
Opinion
“Fear of man will prove to be a snare,
but whoever trusts in
the Lord is kept safe.”
Proverbs 29:25
E.G.O.Edging
God Out
Fear
Always Separates Us from God and Others Always Compares Us
and We’re Never HappyAlways Distorts the
Truth and Creates Low Trust
Pride
Serving Together: Initiating Servant-First Leadership
II. The Leadership Change: Moving from Master First to Servant First
A. A Different Kind of leadership
B. Master First Model of Leadership
C. Servant First Model of Leadership
“The great leader is seen as servant first, and that simple fact is the key to his greatness.” (p. 21)
In his book, Good to Great, Jim Collins substitutes “personal humility” for “servant first” when he says,
“Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company … their ambition is first and foremost
for the institution, not for themselves.”
(P. 21.)
Leading with Humility Doesn’t Mean Wimpy
The true test of a servant-leader is to lead with both HUMILITY and CONFIDENCE.
Servant First
Leadership
Confidence
“May God give you the desires of
your heart and make all your
plans succeed.”
(Ps. 20:4)
Humility
Servant First
Leadership
Leading with a Gentleness that is “Evident to All” (Phil.
4:5)– Leading by Asking … Not by
Telling– Leading with Genuine
Consideration Toward Others – Be a Source of Help, Not a
barrier … Helping Other’s Succeed
Humility
“I urge you to live a life worthy
of your calling.
Be completely humble and gentle; be patient, bearing with one another
in love.”
(Ephesians 4:1-2)
Servant First
Leadership
Confidence
Leading with Gentleness and a Plan of Action
– Lead with the Vision of a Improved End in Mind
– Lead with Confident Trust in God and Model Trust toward
Others– Be Confident in the
Collaboration of Others as a Key to Success
“Have no fear of sudden
disaster or of ruin that overtakes the
wicked, for the Lord will be your confidence and will keep your foot from
being snared.”
(Proverbs 3:25-26)
Servant First
Leadership
Confidence
“May God give you the desire of your
heart and
make all your plans succeed..” (Ps. 20:4)
Provides Genuine Satisfaction of Being
In God’s Will Creates a High Trust
Culture, which Accelerates
Accomplishment
Humility
Initiating Servant-First Leadership
means making a leadership change by moving from a Master First Model to Servant First Model.
Ask yourself two crucial questions:
1. As a follower of Jesus, am I willing to give up my position of “Mastering-Over-Others” so I can better serve those that God
has called me to lead?
2. To me, what does it mean to be a Servant First Leader?
Serving Together: Initiating Servant-First Leadership
III. The Leadership Chance: Assisting Your Team to Forge
the Future by Serving Together
Group Discussion: “What-Do-You-Think?”
Create group discussions around the theme of building consensus and practical applications for the best ways to “Initiate Servant-First Leadership” within their organizations.
Video:
Emma Brandon
Video – Emma Brandon1. What did Emma do to develop
leadership trust in her new position?
2. List several ways in which Emma demonstrated servant leadership characteristics?
3. What are some practical take-a-ways from this video that could be applied to your leadership situation right now?
Questionsand
Comments 4
Serving Together: Initiating Servant-First LeadershipMark Siegrist, M. Div., M.A. Director of Education Denver Rescue MissionJanuary 2015
Serving Together: Initiating Servant-First Leadership
Session Two: 3:30 p.m. to 4:45 p.m.
The Characteristics
of a Serving Leader
Serving Together: Initiating Servant-First Leadership
Session One: The Spiritual Imperative of a Serving Leader
I. REVIEW: SESSION 1Finding a Balanced “Position of Power”
Position of Power
Mark 10:41 – 45 (NIV)
41When the ten heard about this, they became indignant with James and John.
42Jesus called them together and said, "You know that those who are regarded as rulers of the Gentiles lord it over them, and their
high officials exercise authority over them.
43Not so with you. Instead, whoever wants to become great among you must be your servant, 44and whoever wants to be first must be slave of all.
45For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."
Serving Together: Initiating Servant-First Leadership
II. The Problem of Winning
The Problem of Winning is that Someone
Loses
Win / Lose ThinkingGroup Discussion:“The Greta Case”
We want to focus on the difference between leading from “Win / Lose Thinking” and “Win / Win Thinking.”
Win / Lose Thinking is driven by the awkward relationships that are created in a master and servant
… boss and subordinate employee relationship.
Win / Lose ThinkingGroup Discussion:“The Greta Case”
1. Is this conversation grounded in Win / Win …or… Win / Lose thinking? …And in what ways did this thinking hinder or help in this crucial conversation among collogues?
2. Describe the tension that Win / Lose Thinking creates in our personal and profession relationships.
3. What could Greta and the unnamed manager have done (Short and Long Term) to create a safer setting of trust to allow more honest dialogue?
A. Win / Lose Thinking is at the Center of Master First Leadership
B. Win / Win Thinking is at the Center of Servant First Leadership
II. The Problem of Winning
Video:
Win / Win Thinking
4 Views of Human Interaction Win-Win
Win-Lose
Lose-Win
Lose-Lose
Ineffective: There is only so much, and the more you get, the less there is for me. (Scarcity Thinking)
Effective: There is plenty out there for everyone, and more to spare. (Abundance Thinking)
Private Victory to Public Victory
The Maturity Continuum
Trustworthiness
80
Developing the Character
of
Trust
Having People
in You
Habit
Private Victory to Public Victory
84
Attitude
Skill Result
“Of all the commandments, which is
the most important?” …
Love the Lord your God with all your heart … The second
is this: Love your neighbor as yourself.”
Matthew 12:28-31 - NIV
Habit 4Think Win-Win®
Habit
Balance Courage and Consideration
4 Think Win-Win 94
Courage: Willingness and ability to speak your thoughts and feelings.
Consideration: Willingness and ability to seek and listen to others’ thoughts and feelings with respect.
Habit
The Courage-and-Consideration Grid
Think Win-Win4
Win-Lose
Lose-Lose
Win-Win
Lose-Win
94
Habit
Seek Mutual Benefit
Think Win-Win4 95
Liz:
New title and promotion
10 percent pay increase
Important project
Liz & Kate
Liz wants responsibility; Kate wants infection rate reduced.
Kate:
Infection down 50 percent
Within 6 months
Within guidelines
Serving Together:
Initiating Servant-First Leadership
III. The Leadership Chance:
Practical Ways to Assist Your Team
A. The Process of Power:
Building a Collaborative Teaming Effort
B. The Release of Power:
Controlling People vs. Releasing People
C. The Characteristics of a Serving Leader
A. The Process of Power:
Building a Collaborative Teaming Effort
A. The Process of Power:
Building a Collaborative Teaming Effort
Industrial Worker Age
HurriedAnnounced
Forgotten
Boss-CenteredLeadership
Collaborative Leadership Knowledge Worker Age
Thought-Lead … Hurried
Engaging … Announced
Energized … Forgotten
Collaborative Leadership Knowledge Worker Age
Thought-Lead … Hurried
Engaging … Announced
Energized … Forgotten
“Sure, being the Chief of Answers is fun. But being a conductor of co-creators is even more fun.
Somewhat like jazz, collaborative strategy is a structured yet improvisational performance.” (p. 99)
Video:
Path to Team Synergy
Video – Path to Team Synergy
1. Who was in charge …in the position of being in charge… of this team?
2. Describe the trust level on this team?
3. What practical take-a-ways from this video that could be applied to your current leadership situation?
“Only a true natural servant automatically responds to any problem by listening first.
It is because true listening builds strength in other people.” (p. 31)
A Different Kind of
Leadership
…So Lead In A Different Way !“Many enthusiastic, eager, outrageously smart Gen Xers are interested in leading.
The catch is they have no desire
whatsoever to lead as they have
been lead.” Working Across Generations,
Page 114
The solution is simple
Invite core-loyal, committed employees … Boomers,
Gen Xers and older Millennials to the table of ongoing,
shared organizational power.
Empower each of them with an equal voice of influence … an equal vote of decision … an equal responsibility
for the job to be done.
Younger leaders are expecting shared collaborative power.
It is the most significant shift for 21st century thought-leaders.
It is the key factor for recruiting and retaining the next generation
of leaders.
Serving Together:
Initiating Servant-First Leadership
III. The Leadership Chance:
Practical Ways to Assist Your Team
A. The Process of Power:
Building a Collaborative Teaming Effort
B. The Release of Power:
Controlling People vs. Releasing People
C. The Characteristics of a Serving Leader
Leadership is About Releasing People
Video:
Control vs. Release
A Different Kind of
Leadership
“It’s a completely different way of thinking …
it’s not only being kind and respectful …
It’s learning to engage people’s talent …
…their passion …
…their capacity to be fully in alignment with the purposes of the organization.”
When Jesus drew in the sand it’s my personal opinion that he wasn’t drawing org-charts.
When it came to people, I really don’t believe that Jesus thought in pyramids, organizational structures, and who-answers-to-who…
I think Jesus thought in…
Relational Circles
Senior Leadership
Senior Leadership
“ “Jesus called them together and said, "You know that those who are regarded
as rulers of the Gentiles lord it over them, and their high officials exercise
authority over them. Not so with you. ..”
(Mark 10:42-43, NIV)
Senior Leadership
“ “As Jesus and his disciples were on their way,
he came to a village where a woman named Martha opened her
home to him. She had a sister called Mary, who sat at the Lord’s feet listening to what he said.”
(Luke 10:38-39)
As leaders, we know the value of following the “Chain of Command,”
…But who in their right mind truly has a life-aspiration to “Command a Chain!”
- Anonymous
The Chain of Command
3
4
“Servant Leadership Is Not Driven by
Command and
Control”– Mark Siegrist
Chapter 12: Simultaneous Loose-Tight Properties
“Organizations that live by the loose-tight principle are on the one hand rigidly controlled, yet at the same time allow (indeed, insist on) autonomy, entrepreneurship, and innovation from the rank and file.
They do this literally through “faith” … through value systems…” (p. 318) (1982)
Clear the Path
• Leading by Asking … Not Telling!• “Run-Along-Side”
…but not do their job.• Be a source of help, not a barrier.
• Create possibilities for people to succeed.• This is the essence of Servant Leadership.
Clear the Path serving leaders say, “You are in-charge… You know what to do … and I’m here
to help you.”This is the opposite of traditional [master]
leadership, which says, “I’m in-charge … and I’m telling you what you need to do for me.”
4
Initiating Servant-First Leadership means finding a balanced “Release of People”
through “Clear the Path” leadership.
Ask yourself three crucial questions:
1. Is my leadership “clearing the path” and engaging people’s talent … their passion and capacity to the purposes of the organization?
2. Is my leadership building on a strong command and control model or on a collaborative relational model by being a source of help, not a barrier?
3. To me, what are the characteristics of a serving leader?
Serving Together:
Initiating Servant-First Leadership
III. The Leadership Chance:
Practical Ways to Assist Your Team
A. The Process of Power:
Building a Collaborative Teaming Effort
B. The Release of Power:
Controlling People vs. Releasing People
C. The Characteristics of a Serving Leader
Group Discussion: “What-Do-You-Think?”
Create group discussions around the theme of building consensus and practical applications for the best characteristics of a Servant-First Leader.”
Questionsand
Comments 4
Thank You
Mark Siegrist, M. Div., M.A. Director of Education Denver Rescue Mission
MSiegrist@denrescue.org
Tweet your takeaway from this session #RussReidLive
Thank You
Mark Siegrist, M. Div., M.A. Director of Education Denver Rescue Mission
MSiegrist@denrescue.org