Services OverviewElwood Downing

VP of Member Outreach & EngagementKINBER 2014 Annual conference

April 23, 2014

Merit’s History 1966-Present• The Michigan Education Research Information Triad

(MERIT) formed in 1966• Created Research and Education Networking

• 1969 NSF grant for computer networking• No network hardware existed so Merit built it.

• Primary (Routers) and Secondary (Switches) Communications Processors (Routers)

• Dial-up “Hermes” service, RADIUS authentication service

• Merit, IBM and Sprint designed, engineered, and managed the NSFNET backbone which became the Internet

• Merit connects Michigan institutions to Internet2• Merit has created 3 private companies• Merit is one of the first R&E networks to embark on a

fiber strategy • Merit is the first R&E network to offer cloud services • Merit interconnects R&E networks in the Great Lakes

region• Merit was awarded $102 MM grant funding to build

2,300 miles of fiber.

Structure Independent 501(c) (3)

l No state subsidy Board of Directors from Michigan’s Public

Universities Advisory Council Serve

l Higher Ed, K-12, Libraries, Health Care, Government and others in accordance with our mission

Servicesl Network Infrastructurel Hosted Infrastructurel Hosted Applicationsl Community Development Servicesl Michigan Cyber Range

Two Awards from NTIA/BTOP Funded Projectl January 2010 -- $33.3Ml August 2010 -- $69.6M

Middle Mile or Wholesale Networkl Open Access Network

7 Commercial Partners $130 Million Project ~2,300 miles of Fiber

l 7 Corridorsl Between 60 and 144 strands of fiberl ~30,000 Pole Permits

Linked to many other BTOP funded projects

REACH-3MC

Reaching CAIs in Rural Area

141 CAIs - 55 – RI - 86 – RI57 MeToo’s198 Total…. Over 25%Subscribed to services.

Merit Network

Merit Service Lines

Product Development

Cost Savings

Collaboration

Strategic Importance

Revenue Potential

Utilizes Network

Member Demand

Core Competency

Market Void

Efficiency

Uniqueness

Support

Automation

Bundling

Solutions

Product Development

Merit’s Product Development Lifecycle:

1. Inquiry (SIG – Services Innovation Group)

2. Concept

3. Business Analysis

4. In Development

5. Testing and Validation (Beta)

6. Pilot

7. Production

8. Under Review

9. Discontinued

Service Concept Presented

In Development

BetaPilot

ProductionService

Executive Review

No Service

No

Yes

OR

Yes

Yes

No

Yes

Business Analysis

Gate 1

Yes

Gate 1.5

Executive Review

No

Executive Review

Executive Review

Executive Review

Gate 2

No Gate 3

No

Merit Services LifecycleDevelopment Process

Figure 2

Gate 4

Network Services

Connectivity

Merit Transport

Merit Transport

Hosted Infrastructure

Cloud Compute VMware vCloud Director

Self-Provisioning

Option

Pay as you go:l Monthly base fee

l RAM

l CPU

l Storage

Web-based

management tools + API

Merit VirtualDataCenters

Bulk Storage Remote Bulk Storage

Hosted by Merit Performance Optimized

for Back-Ups Supports NFS and CIFS

File System Protocols Linked to your

Merit VirtualDataCenters instance

Merit Cloud Storage

Merit Secure Sandbox

Platform as a Service (PaaS): Rent space on The Michigan Cyber Range

We supply the bandwidth, power, storage and computing space. Member/Customer provides the courseware

vCloud Director access and administrator training included Powered by:

Welcome to Alphaville

Alphaville

Merit Colocation

Merit Web Contingency

Hosted Applications

MeritMail Collaboration Suite

Powered

by Powerful collaboration tools:

Group Calendars

Shared Address Books

Briefcase

Anti-Spam/Anti-Virus

MeritList Manager

Zimlets

MeritMail Collaboration Suite

Merit Cloud Media

Merit Cloud Media

Merit Cloud Media

Merit Cloud Media

MeritVoice

MeritVoice

Merit MailScreen

Powered by:

Secure Email Gateway Easy to implement with

any hosted or managed

mail service

Blocks up to 80% of

threats before they can be

delivered

Eliminates 98% of spam

Less Expensive

Merit Michigan ID

Merit Michigan ID

Merit RADb

Community Development & Support

MeritLicensing

Professional Learning

Professional Services

Internet2 NET+ Services

Services Available Today

Services Coming Soon

Questions?

Thank You

ejd@merit.edu734-527-5702

http://www.merit.edu/