Servicenow technical developers analysts online training

Post on 18-Feb-2017

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Transcript of Servicenow technical developers analysts online training

MaxOnlineTraining

ServiceNow could be a software system platform that supports IT service management and automates common business processes.

This software system as a service (SaaS) platform contains variety of standard

applications that may vary by instance and user.

What is service Now?

• This course is designed for system administrators who are new to the Service Now ecosystem.

Course Overview

• During this interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks.

Specifically, attendees will learn to:

Perform core configuration tasks

Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts

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Activate plugins

Add users, groups and roles

Manage data with tables, the configuration management database (CMDB), import sets and update sets

Create baseline performance metrics

Control system access and data security

View upgrade history and status

Configure alerts and notifications

Create workflow activities and approvals

Work with two key process applications: Knowledge Base and ServiceNow Service Catalog

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Attendees participate in real world, relevant lab exercises. The class features lecture and

group discussions, as well as extensive hands-on practice, delivered in a wide

variety of labs, tech talks and an interactive discussion of a comprehensive, real-world

example.

TRAINING FEATURES Live Interactive Training methods like screen and voice sharing;Web conferencing tools like WebEx and Gotomeeting using desktop and audio sharing; &24×7 access to servers and live chat support.

For More Info - http://maxonlinetraining.com/servicenow-online-training/CONTACT INFO: USA: +1-940 440 8084Mobile: +91-9533837156Email Us: info@maxonlinetraining.comEnroll Now: https://goo.gl/i0EzFP