Service Learning Paper on Samahang Pangkalusugan ng Payatas, Inc. (SAPAPAI)

An Organizational Analysis and Strategic Management Proposal

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ASMPH 2012 LEC Group 7

• Asuncion, Camille Ann L.• Dalman, Ryan Em C.• Doromal, Hannah Paula V.• Dy, Angel Belle C.• Generoso Jr., Jesus Martin A.• Mejia, Maria Margarita A.• Ong, Aldwin D.

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Introduction

• Drafted in cooperation with the Vincentian Missionaries Social Development Foundation, Inc. (VMSDFI)

• In Partial Fullfillment of the Requirements for Doctor of Medicine-Master in Business Administration (MD-MBA)

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Samahang Pangkalusugan ng Payatas (SAPAPA)

• Autonomous people’s organization Role: delivery of health care services in the community

• Services offered:– First-line healthcare providers– Home-based consultation– Health education

• 29 active volunteers• 18 home-based centers

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SAPAPA Vision-Mission

SAPAPA VisionMaipagpatuloy ang serbisyong pangkalusugan para sa maunlad, malusog at matatag na pamayanan na may dignidad at kayang tumayo sa sarili.

SAPAPA MissionSa pamamagitan ng pagbibigay ng makahulugang serbisyo na may dedikasyon, maipamahagi ang mga kaalamang pangkalusugan sa mga mangangailangan sa komunidad.

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SAPAPA Beginnings

• Formed by Vincentian Missionaries Social Development Foundation, Inc. (VMSDFI)– Social arm of the Vincentian

Missionaries – Aim is to cater to the bottom

20% of the community• Major Programs and

Projects– Women and Children’s

Program– Community Health and Well-

being– Social Justice and Integrity of

Creation

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SAPAPA Beginnings

•Supported by Fondacio– International Christian community, a school of the

Gospel, at the service of the world– “Private association of the faithful”– Listed in the Vatican directory under new communities

and movements– In twenty countries– Involved in works of evangelization, formation and

development.

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• Health center – La Trinidad St., Grp. 2 Payatas B, Quezon City

Samahang Pangkalusugan ng Payatas (SAPAPA)

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Internal Analysis: Strengths

•Trained and experienced paramedics / community health workers•Home-based health services•Consistent supply of basic drugs (e.g. purchases,

donations) and alternative medications (e.g. Lagundi)•SAPAPA Health Center serves as a center for

paramedics, clinic and other activities•Long standing relationships and commitment of Health

Volunteers•Volunteer personnel (e.g. paramedics, medical students) •Sponsors and benefactors

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Internal Analysis: Weaknesses•Lack of the following:–Organizational and operational systems–Financial capability and sustainability (e.g. operational

expenses)–Basic supplies, other specialized medicines, and laboratory

facilities–Communication within the organization and its members

volunteers–New volunteers–Continuing education–Benefits for the members

•Difficulty with leadership transitions; personal conflicts among members•Tardiness and low attendance during meetings

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Internal Analysis: 7S Analysis

•STRATEGY: Deliver primary healthcare to the local community in Payatas B (e.g. home-base)

•STRUCTURE:

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Internal Analysis: 7S Analysis

•SYSTEMS: Regular meetings and assembliesOccasional fund raisersFunding from donations, benefactors and

sponsors•SHARED VALUES:

UnwrittenExpressed: volunteerism, promoting health

and education, service

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Internal Analysis: 7S Analysis

•STYLE:Leadership: emotional, conservativeInterpersonal conflictsNeed for consultants or third-party groups to

mediate (e.g. Fondacio, VMSDFI, ASMPH)•STAFF & SKILLS

Mean age: 55 y/oTrained community health care workersLast training was 2003 by other NGOs

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External Analysis: Opportunities

•Networking– Re-establishment external contacts (e.g. Church,

NGO, politicians , etc)– Forging partnerships with the local community (i.e.

LGU) and traditional healers for the welfare of the community

•Communicate and promotion of SAPAPA with the community

•Transitioning from VMSDFI and Fondacio•Livelihood programs (e.g. herbal medications)

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External Analysis: Threats

•Conflict with the Traditional Healers within the area (?)•Decreasing financial support (from Fondacio and VMSDFI)•Transitioning from VMSDFI and Fondacio

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Disease Prevalence in Payatas

See attached table and graph

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Problem List

• Dependence on funding agencies for operations• Leadership and transitioning roles• Unavailable volunteer doctors• Updating medical knowledge and skills of health

workers• Lack of new recruits• Limited medical tools, facilities and referrals for

diagnosis and emergent needs• Community misconceptions

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Strategic Thrusts

•Capacity building– Strategic planning– Education and training– Empowerment– Sustainable leadership

• Identifying time-bound goals and objectives for both short and long term

•Refer to Figure 2 for proposed timeline and objectives

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Addressing the SWOT Issues

Refer to Table 2

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Projects: Strategic Planning

Objectives:1) Reformation / realignment – values, vision, mission,

internal agreements2) Identifying basic skills needed for successful home-

based care3) Implementing training to enhance capacity as

paramedics.4) Establish sustainability strategies for the following:

• Recruitment• Networking

– Referral systems– Community health workers’ benefits

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Projects: Unang Lunas Flipchart

• Addresses the need for refresher courses and additional training with regards to rendering adequate, appropriate and timely healthcare.

• AIMS:– Refresher course for current community health workers

on primary health measures and referral– Training tool for the community health workers in

training new paramedics of SAPAPA– Health promotion and education tool for community

members

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Program Roll-out

• November 3, 2010 – Core group meeting and strategic planning pre-workshop

• November 4, 2010 – Data processing • November 5, 2010 - Core group meeting

and strategic planning pre-workshop / • November 6, 2010 – Strategic Planning

Workshop with General Assembly• November 8, 2010 – Organization Profile

Construction22

• November 9, 2010 – SAPAPA execom meeting with Dra. Dizon (Municipal Health Officer)

• November 10 or 12, 2010 – SAPAPA meeting with Fr. Bong / Organization Profile Construction

• November 11, 2010 – Data processing • November 13, 2010 – Organization Profile

Launch

Program Roll-out

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Service Learning Paper on Samahang Pangkalusugan ng Payatas, Inc. (SAPAPAI)

An Organizational Analysis and Strategic Management Proposal

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