Scrum Masters are from Mars, Product Owners are from Venus by Dipesh Pala

Post on 08-May-2015

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Once upon a time, Martians and Venusians met, had happy relationships together and accepted their differences to work towards delivering a project. Then came Agile and amnesia set in! ScrumMasters and Product Owners forgot they were from different planets. All of a sudden, Product Owners, Scrum Masters and the team members found themselves sitting around a table discussing user stories and potential solutions. This unprecedented access and communication created a whole new set of challenges… Sometimes it feels like our team members are from different planets, as if one is from Mars and the other is from Venus. You may have heard of Mars and Venus in the bedroom but this presentation will be talking about Mars and Venus in the team room. Based on my many years of experience in coaching and working with people in these roles, this presentation will describe why and how Scrum Masters and Product Owners react differently to various situations in a team room. The key is in understanding how Scrum Masters and Product Owners think and operate. And if Scrum Masters and Product Owners are from different planets, does it make sense for the two roles to be performed by the same person? Or does every Scrum team even need both of these roles? This talk further explores how we can counteract the differences in the communication, the emotional and the business needs of the two roles, and tips and techniques to promote a greater understanding between these two of the most important roles in any Scrum team.

Transcript of Scrum Masters are from Mars, Product Owners are from Venus by Dipesh Pala

Scrum Masters are from Mars, Product Owners are from Venus

By

Dipesh Pala

Once upon a time…

Getting to know Mars and Venus better…

What does a Scrum Master really want?

What does a Product Owner really want?

Help the team perform to their highest level, to maximise the value created by the Scrum teams.

Maximises the value of the product being worked on Ensures that the Development team understands the items in the backlog.

Quality and Concept

constantly in conflict

Deliver Business Value rather than just Projects

Business Value

Business Value

Common Goal

Trust is nurtured

Business Value

Common Goal

Business Value

Common Goal

Shared Ownership

Can vs Should

1 Disorganised 2 Inflexible 3 Stubborn 4 Inconsistent 5 Obnoxious 6 Emotionless 7 Shy 8 Irresponsible 9 Boring 10 Unrealistic 11 Negative 12 Intimidating 13 Weak 14 Arrogant 15 Indecisive 16 Impatient

1 Disorganised ---> Creative 2 Inflexible ---> Organized 3 Stubborn ---> Dedicated 4 Inconsistent ---> Flexible 5 Obnoxious ---> Enthusiastic 6 Emotionless ---> Calm 7 Shy ---> Reflective 8 Irresponsible ---> Adventurous 9 Boring ---> Responsible 10 Unrealistic ---> Ambitious 11 Negative ---> Realistic 12 Intimidating ---> Assertive 13 Weak ---> Humble 14 Arrogant ---> Self-Confident 15 Indecisive ---> Patient 16 Impatient ---> Passionate

Values Competencies

SM PO

Huge overlap required when it comes to Values

Little or no overlap required with Skills and Strengths

Key Takeaways...

Tip #2

PO and SM

work together to complement each other

Business Value

Common Goal

Shared Ownership

Business Value

Common Goal

Shared Ownership

Open Communication

Key Takeaways...

Tip #4

Don’t hide information

Tip #5

Don’t control communication

Business Value

Common Goal

Shared Ownership

Open Communication

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Open Communication

If you can’t explain simply, you don’t understand it

well enough! - Albert Einstein

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Open Communication

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Doing the Work Right

Open Communication

Source: http://martinfowler.com/bliki/ConversationalStories.html

"If Men are from Mars and Women are from Venus, and you can speak Venutian, the world can be yours."

Source: http://martinfowler.com/bliki/ConversationalStories.html

Key Takeaways...

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Doing the Work Right

Open Communication

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Doing the Work Right

Keeping the Momentum

Open Communication

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Doing the Work Right

Keeping the Momentum

Open Communication

Give some fire and emotions to the team – to make them want to build the stuff!

PDD Points Driven Development

“The payments file from Claims Application has not gone out!”

Business Value

Common Goal

Shared Ownership

Doing the Right Work

Doing the Work Right

Keeping the Momentum

Making Work

Meaningful

Open Communication

Source: t http://www.versionone.com/pdf/7th-Annual-State-of-Agile-Development-Survey.pdf

References • Likeable Business: Why Today's Consumers Demand More and How Leaders Can

Deliver, by Dave Kerpen

• http://changethis.com/manifesto/45.02.FreakFactor/pdf/45.02.FreakFactor.pdf

• The five dysfunctions of a team, by Patrick Lencioni

• User stories applied, by Mike Cohn

• http://martinfowler.com/bliki/ConversationalStories.html

• http://www.mountaingoatsoftware.com/articles/introducing-an-agile-process-to-an-organization

• The Scrum Guide, by Ken Schwaber & Jeff Sutherland

• All images collected through Google

Key Takeaways...

Dipesh Pala Agile Capability Lead

IBM

e: dipesh.pala@au1.ibm.com.au

m: +61 404 152 850

w: ibm.com.au

in: au.linkedin.com/in/dipeshpala

t: @dipeshpala