1

2

Welcome!

Please turn off all cell phones & pagers.

Thank you.

3

Mark Hughes

Founder of Herbalife

4

Herbalife Today

• In business for 29+ years

• 40+ million clients

• 70+ countries

• Billions in annual sales

• Industry leader in a growth industry

5

Advisors• Today, Herbalife has a great team of

advisors, including:

• Dr. David Heber Director of U.C.L.A. Center for Human Nutrition, Chairman of the Herbalife Scientific & Medical Advisory Boards

• Dr. Louis Ignarro, Nobel Prize winner in Medicine for his Nitric Oxide research, developer of Niteworks

6

Medical Advisory

• Dr. Luigi GrattonVice President, Medical Affairs and Education,Board Certified in Family Medicine

7

Michael O. Johnson• Michael O. Johnson

Chief Executive OfficerHerbalife International

• Former President of Walt Disney International

• Accomplished tri-athlete

8

The Products

It’s all about the products!

9

Cellular Nutrition and the Power of Protein

• Combining Cellular Nutrition and the Power of Protein makes ShapeWorks™ unique.

• Cellular Nutrition helps ensure the nutrients your body needs daily are absorbed and delivered throughout your body at the cellular level.

• The Power of Protein means, your customers can manage their weight by:

1. Controlling their hunger

2. Maintaining their lean body mass

10

Cellular Nutrition and the Power of Protein

11

Results• Herbalife delivers results.

• Products Create Income Great products lead to

great income opportunities.

12

Getting Started: Distributor

13

Senior Consultant & Success Builder

14

Supervisor

15

Earn Royalties

50%

25%

42%

5%

5%

5%

First LevelSupervisor

Second LevelSupervisor

Third LevelSupervisor

Success Builder1,000 VP order

16

Duplicate for Income

2x2x2 3x3x3 5x5x5

Level 1: 5,000 7,500 12,500

Level 2: 10,000 22,500 62,500

Level 3: 20,000 67,500 312,400

Total: 35,000 97,500 387,500

Royalty Overrides:

$1,750.00 $4,875.00 $19,375.00

Production Bonus:

$700.00 $3,900.00 $23,250.00

Your Check: $2,450.00 $8,775.00 $42,625.00

17

Break

18

Morning & Afternoon GoalsMorning•Learn about Reference Points•Learn about Products•Package Your Story

Afternoon•Effective Retailing•Follow Up and Customer Service•Recruiting•The Marketing Plan•Your Next Steps

19

Product Catalog

20

Reference Points

Reference Points are used to answer these questions:

•Are the products safe?•Who can use the products?•How to use the products?

21

Questions and Objections

• 90% Opinion• 10% Facts

• How to respond: “I don’t know about that. All I know is ____________”

22

Facts•Your Story•Other People’s Stories •The Herbalife Story

•29+ years in business, here to stay•40 million people have successfully used the products•In 70+ countries and expanding•Billions in sales •Positioned for rapid growth

23

General Laws About FoodThe laws that govern food are:

•Mega-dosing – We are prohibited from putting too much of any one ingredient in a product.•Labeling laws – The label must indicate any conditions that may prevent a person from using this product.

24

What the Body Needs

The body’s daily needs according to the American Medical Association are:

• Protein • Minerals• Carbohydrates • Fats and Oils• Vitamins • Herbs

25

We Don’t Eat Well• 70% of all deaths are

from: Heart Disease Cancer Stroke

• 50% of these deaths are diet related.

26

Doctors Say

• 70% of all doctor visits are from patients with diet-related conditions.

• The #1 complaint is fatigue.

27

To Lose Weight:

• 3 times a day, take your supplements.

• 2 shakes – personalized.

• 1 colorful meal.

*Add protein snacks as needed.

Follow a 3-2-1 daily plan

28

To Maintain Weight:

• 3 times a day, take your supplements.

• 1 shake – personalized.

• 2 colorful meals.

*Add protein snacks as needed.

Follow a 3-1-2 daily plan

29

To Gain Weight:

• 3 times a day, take your supplements.

• 3 shakes – personalized.

• 3 colorful meals.

*Eat before drinking your shake so that

you don’t fill up too fast.

Follow the 3 Times a Day Plan

30

The American DietAmerican Diet Herbalife

High Sugar Low

High Fat Low

High Salt Low

High Calories Low

Low Protein High

Low Fiber High

31

Obesity

•65% of the population is overweight.

•15% of children between the ages of 6 and 19

are overweight.

32

PRODUCTS

33

TOTAL NUTRITION

29 +

34

35

CELLULAR NUTRITION

36

CELLULAR NUTRITION

It’s as easy as 1-2-3

•Formula 1 Nutritional Shake Mix

•Formula 2 Multi-vitamin

•Cell Activator

37

CELLULAR NUTRITIONThe Foundation of Wellness

• Herbalife’s Cellular Nutrition provides the elements every body needs daily to maintain good health. *

• Herbalife’s products are scientifically formulated to target cells in specific tissues, organs and/or body systems such as the heart, liver, eyes, skin and brain. *

• Complete nutrition helps to protect cells against the harmful effects of stress, pollution and toxins to reduce the risk of disease.

• Vitamin supplements have been shown to improve immune function, and studies suggest that generous intake of vitamins & minerals may reduce the risk of heart disease, cancer and osteoporosis. *

* These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.

38

PRODUCT CATEGORIES

Weight Management

Targeted Nutrition

Energy & Fitness

Outer Nutrition

39

WEIGHT MANAGEMENT

40

WEIGHT MANAGEMENTPersonalized

• Cellular Nutrition and the Power of Protein

• Protein Snacks

• Weight Loss Enhancers

41

WEIGHT MANAGEMENTPersonalized

QUICKSTART PROGRAM

• Formula 1 Nutritional Shake Mix• Formula 2 Multivitamin Complex• Cell Activator• Herbal Concentrate

42

WEIGHT MANAGEMENTPersonalized

ADVANCED PROGRAM

Includes the QuickStart Program plus:• Total Control®• Cell-U-Loss®

43

WEIGHT MANAGEMENTPersonalized

ULTIMATE PROGRAM

Includes the Advanced Program plus:• Snack Defense™• Variety Snack Pack

44

THE POWER OF PROTEIN

45

WEIGHT MANAGEMENTPersonalized

PROTEIN PLUS

These kits add the following products to QuickStart, Advanced, and Ultimate:

• Formula 3 Personalized Protein Powder• 750g Formula 1 replaces 550g canister

46

WEIGHT MANAGEMENTPersonalized

PROTEIN SNACKS

• NEW Protein Bars Deluxe• Protein Drink Mix (formerly HPLC Shake Mix)• Beverage Mix packets• Soup Mix• Protein Bars• Roasted Soy Nuts with Cardia® Salt

47

WEIGHT MANAGEMENTPersonalized

ENHANCERS

• Herbal Concentrate• Total Control®• Snack Defense™• Thermo-Bond ®• Cell-U-Loss ®• Aminogen ®

48

TO LOSE WEIGHTIt’s as easy as 1-2-3

Follow a 3-2-1 daily plan

• 3 times a day, take your supplements.

• 2 times a day, drink a personalized shake.

• 1 time per day, eat a colorful meal.

* Add protein snacks as needed.

49

TO MAINTAIN WEIGHTIt’s as easy as 1-2-3

Follow a 3-1-2 daily plan

• 3 times a day, take your supplements.

• 1 time per day, drink a personalized shake.

• 2 times a day, eat a colorful meal.

* Add protein snacks as needed.

50

TO GAIN WEIGHTIt’s as easy as 1-2-3

Follow the 3 Times Daily plan

• 3 times a day, take your supplements.

• 3 times a day, drink a personalized shake.

• 3 times a day, eat a colorful meal.

* Add protein snacks as needed.

51

TARGETED NUTRITION

52

TARGETED NUTRITION

8 TARGETED SOLUTIONS • Heart Health• Stress Management• Women’s Solutions• Men’s Solutions• Digestive Health• Immune Solutions• Children’s Health• Healthy Aging

53

TARGETED NUTRITION

Heart Health

• Core Complex

• Tri-Shield™

• Herbalifeline®

• Mega Garlic Plus• Niteworks®

54

TARGETED NUTRITION

Stress Management

• Relax Now • Sleep Now

55

TARGETED NUTRITION

Women’s Solutions

• Xtra-Cal®

• Triple Berry Complex

• Tang Kuei Plus

• Woman’s Choice

56

TARGETED NUTRITION

Men’s Solutions

• Prelox® Blue• Ultimate Prostate Formula• Male Factor 1000®

57

TARGETED NUTRITION

Digestive Health

• Herbal Aloe Drink & Concentrate• Florafiber

• Active Fiber Drink Mix (powder)

• 21-Day Herbal Cleansing Program (AM/PM)

58

TARGETED NUTRITION

Immune Solutions

• Ocular Defense • RoseOx®

• Schizandra Plus • Garden 7

• Best Defense

59

TARGETED NUTRITION

Children’s Health

• Kindermins • MultiVites • Kids Shakes

New!

60

TARGETED NUTRITION

Healthy Aging

• Ocular Defense • Joint Support

61

ENERGY & FITNESS

62

Energy & Fitness

• H3O

New!

63

Energy & Fitness

• Liftoff®• N-R-G Tablets• N-R-G Tea• Bulk & Muscle Powder

64

OUTER NUTRITION

65

Outer Nutrition

• Skin Essentials

• Skin Activator• NouriFusion• Radiant C

• Body Essentials

• Hair Essentials

• Fragrances

66

Outer Nutrition

Skin Essentials

• Skin Activator

67

Outer Nutrition

•Radiant C

68

Outer Nutrition

•NouriFusion

69

Outer Nutrition

•Body Essentials - Aloe

70

Outer Nutrition

•Body Essentials

71

Outer Nutrition

•Hair Essentials

72

Outer Nutrition

•Fragrances

73

Packaging Your Story

74

• Your own health is your best advertisement.

• Share your story with others.

• Expand your Circle of Influence.

The Power of Testimony

75

Before, During, and After•What I weighed/earned before.

•The action I took.

•The results I got.

76

Break

77

Afternoon Goals• Effective Retailing

• Follow Up & Customer Service

• Recruiting

• The Marketing Plan

• Your Next Steps

78

Effective Retailing

• Finding 20 Customers

• Keeping 20 Customers

79

To Succeed•To succeed in sales, simply talk to lots of people every day. And here’s what’s exciting. There are lots of people!

–Jim Rohn

80

Use, Wear, Talk

•Use the products

•Wear the button (marketing)

•Talk to people

81

Your Circle of Influence

82

Retailing Strategies•Expanding your Circle of Influence•Button Response•Presentations (ex. house parties)•Surveys•Advertisements (ex. flyers, etc.)•Samples

83

Use

•Use the products •The best advertisement for Herbalife is your passion for the products and the success you have achieved.

84

Wear•Continue your Circle of Influence list.•Wear your button.•Use surveys.•Advertise.•Keep and provide samples for potential customers.•Use sales tools.

85

Talk

•Button response.•Make presentations.•Hold house parties.•Know your stories and facts and be ready to discuss them.

86

Button Response•Are you serious about your goal?

•How much weight do you want to lose?

•What did you try before?

•Why didn’t that work for you?

•When would you like to get started losing that weight?

87

Don’t Sell. Share.

The most important retailing tool is your own passion for the products and the opportunities.

88

Follow Up & Customer Care

•Be consistent about staying in contact with all your current and potential customers. •Ask for referrals.•Remember that every customer is a potential Distributor.

Pennies in the sale, a fortune in the follow-up!

89

The Value of a Customer“One well-taken-care-of customer could be more valuable than $10,000 worth of advertising.” –Jim Rohn

90

What Makes You a Repeat Customer?

91

Things That Keep a Customer Happy

•Accurate information that is up-to-date•Value for the money•Products that give results•Being remembered•Products on hand•A friendly, can-do attitude

92

The Price of Health

Big Mac Meal(Big Mac, Reg Fries, Reg Coke)

Calories 1,260Calories from fat 500

ShapeWorks™ Nutritional Shake Mix(ShapeWorks™ Shake Mix, 8oz Skim Milk, 2oz Strawberries)

$1.70

Calories 180Calories from fat 10

$3.99

93

Customer Contact Days 1 to 3

•Call your customers and ask:How is your energy level?How is your appetite?How are you making your shakes?

94

Customer Contact Days 7 to 14

•Call your customers and ask:How is your energy level?How is your appetite?Have you weighed or measured yourself?

Has anyone noticed how good you are looking?

95

Customer Contact Day 25

•Call your customers and ask: Have you weighed and measured yourself

recently? Would you like to get an additional shake

flavor for next month?

Are there any additional products you need? Has anybody noticed that your looks have

improved? Would you like to reorder for next month?

96

Recruiting

97

Circle of Influence

98

Creating Opportunities

•Wear your Button • Provide Samples

• Advertise (ex. Flyers, etc.)

• Make Presentations

• Wellness Evaluations • Use DVDs

• Share HBN • Hold House Parties

99

Button Response• Are you serious? (About making extra

money)

• How much money would you like to make?

• What have you tried in the past?

• Why did that not work for you?

• If I can show you a simple way to earn ______________ without interfering with what you’re doing, would you be interested in taking a look?

100

Support Your DownlineOnce you have a team, supporting that team is crucial. If your downline Distributors are happy and productive, everyone benefits.

101

Your Herbalife Team

Your DownlineYour Sponsor

You

102

Ways to Find Support• Refer to your Product Catalog

or the Product Hotline for product information.

• Inner Nutrition: 801-526-8461

• Outer Nutrition: 801-526-8467

• Refer to your Career Manual or your Product Catalog to find information about the Marketing Plan.

• Call your sponsor or your upline TAB team member with any questions you may have.

103

Ways to Give Support

• Participate in 3-way conference calls to model and support retailing strategies.

• Participate in house or shake parties to demonstrate techniques and ensure success.

• Call your Sponsor or Tab Team member with any questions you may have.

104

Ways to Support Your Downline Distributors

• Patiently answer questions.

• Be available to clearly explain the Marketing Plan.

• Participate in 3-way conference calls to model and support retailing strategies.

• Serve as a support always, but especially when your downline is new.

105

Marketing and Compensation

106

Step Up to Success

107

Getting Started: Distributor

108

Success Builder

109

Supervisor

110

Fully Qualified Supervisors

Eligible to receive:

•50% retail profit•Up to 25% wholesale profit•Monthly bonuses

Attend special workshops and trainings

111

Qualify for Supervisor

•Retail your way there.

•Recruit your way there.

•Purchase inventory to have on hand.

•Combination of above.

112

World Team

•10,000 Volume Points at 50% in one month.

•2,500 Volume Points at 50% in four consecutive months.

•500 Royalty Override Points in one month.

113

Earn Royalties

50%

25%

42%

5%

5%

5%

First LevelSupervisor

Second LevelSupervisor

Third LevelSupervisor

Success Builder1,000 VP order

114

Duplication

115

Duplicate for Income

2x2x2 3x3x3 5x5x5

Level 1: 5,000 7,500 12,500

Level 2: 10,000 22,500 62,500

Level 3: 20,000 67,500 312,400

Total: 35,000 97,500 387,500

Royalty Overrides:

$1,750.0 0 $4,875.0 0 $19,375.0 0

Production Bon us:

$70 0.00 $3,900.0 0 $23,250.0 0

Yo ur Check: $2,450.00 $8,775.00 $42,625.00

116

Choose & Qualify

• What is your target level?

• What must you do to qualify?

117

Step Up to Success

118

If I Can Do ItEverything is really easy. If I can do it, you can do it as well.

–Mark Hughes

119

Your Next Steps

Now What?

120

Make a Plan

Your 90 Day Plan is simply one day repeated 90 times.

121

Work Your Plan• Commit to and make daily

calls.

• Have three retailing and recruiting methods.

• Follow up with your existing customers.

• Don’t give up. Persistence pays!

122

Teach to Teach• First step: Teach others what you’ve

learned.

123

Teach to Teach• First step: Teach others what you’ve

learned.

• Second step: Teach others to teach others what you’ve learned.

124

Quick Start Set Up

• Make people feel welcome.

• Provide Herbal Concentrate.

• Play the Herbalife DVD or video.

125

Quick Start Topics• Herbalife History

• Stories (Product & Income)

• Reference Points

• Button Response

• Basic Programs and Products

• Marketing Plan

• Next Steps

126

Events and Promotions

• UPCOMING EVENTS

• UPCOMING PROMOTIONS

127

The Right Place• You are in the right place at the right time!

• Welcome to Herbalife!