Post on 09-Dec-2014
description
Organization Chart
AVIANCA
• Our service philosophy is Safe, punctual and warm more efficiently and more competitive prices. Today operates to 18 destinations in Colombia and 17 points in America and Europe.
The main object of the company is Passenger air transport, mail, cargo, courier and aviation support.the supply of tourism products and services, including, accommodation, rentals, events, cruises, etc..,
Chief Executive OfficerFabio villegas
Chief Operating officerEstuardo Ortiz
customer experience vicepresident
Rodrigo llaguno
Airport manager EDR
Hugo Badillo
Airport manager TPAMaria Helena
Ground Operations manager
Ground equipment manager
Airport DirectorJuan Carlos Pelaez
The flowchart extensive Avianca did only what corresponds to my
sales division are Colombia
Our sales division colombiaSales Manager
Colombia
Regional Manager Bogota
Direct Sales
Leader
Sales Coordinator
Tickets and reservations
Auxiliary
Coordinator Travel Agencies
Business Consultant
Cordinator Corporate Accounts
Business Consultant
Coordinator of loyalty
Business Consultant
Coordinator tourist segment
Business Consultant
SALES MANAGER COLOMBIA
• Sales Manager is the person responsible SUANNE LINANRES Define and implement the Strategic Plan Sales, leading actions and business processes and effectively manage resources division, in order to ensure compliance with the budget or revenue, passengers anf Market Share in the region and ensure professional development and good working environment in Colombia commercial team
REGIONAL MANAGER BOGOTA
• Martha Arenas Accompany charge, coordinate, manage and contro de bussines and administrative management in the region through the creation and implementation of commercial activities oriented distribution channels, corporate clients and his own power, in order to ensure compliance with budgest income and expenses as well as the goal of the proposed market share.
DIRECT SALES LEADER
• Luz Helena Contreras outlets Managing direct regional Bogota looking to the maintain and increase revenues generated by this sales channel. Support the work of the direct sales force and indirectly in the management of congresses Product negotiations.
CoordinatOR travel agencies
• Liliana Rodríguez Ensurence compliance with budgest of revennue and market share od the direct channel, through monitoring and bussiness management consultants in meeting the indicators.
Cordinator corporate accounts
• Luz Bertha Lopez Ensure compliance with budgets of income for the Regional Corporate Accounts.
Coordinator of loyalty
• Liliana Alar Ensure compliance with budgets of revenue and market share of the direct channel and corporate accounts. Ensure adequate business management business advisers.
Coordinator tourist segment
• Carolina Romero specifies sales strategies to ensure compliance with the dudget of revenues and passengers, corporate accounts and tourism segment, ensuring appropriate business management business advisers assigned.
SALES COORDINATOR• Luz Helena Contreras who guides and provides
administrative support staff and commercial airports, retail outlests, exclucive representatives and internal client, in the sale of products and services of the airline performing the direct channel tracking sales budgest, operating and servicing processes in order to identify actions to achieve continuous improvement and achieve compliance objectives through Measureble Indicators, meeting standards and company policies
Tickets and reservations AUXILIARY
• This is the area that belongs to us in which we work twelve people and we are in the obligation to achieve customer satisfaction through information, advice, booking and sale of services related to air transport. Securing admission to the Company´s sales collected at the point of sale.
Thanks for your attention
Ruth Chaparro