Post on 12-Jan-2015
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Curating Our Future: Creating Sustainable InstitutionsMuseums and Galleries of Scotland
September 2013Glasgow
© 2013 National Arts Strategies.
What shall we talk about?
Why we matter What sustainability really
means Four big challenges
© 2013 National Arts Strategies.
© 2013 National Arts Strategies.
The big four
EngagementGovernanceChangeValue
© 2013 National Arts Strategies.
I. Engagement
The Challenge: Engaging visitors and communities as genuine collaborators
© 2013 National Arts Strategies.
What’s the formula?
© 2013 National Arts Strategies.
–from Field Notes January 20 post, “What’s your mandate?”
© 2013 National Arts Strategies.
Santa Cruz Museum of Art and History
© 2013 National Arts Strategies.
Golden rule of engagement
Remove barriers to the experience
© 2013 National Arts Strategies.
Engagement ≠ polite tolerance
It’s not a broadcast, it’s a conversation.
© 2013 National Arts Strategies.
Who is listening?
We need data to know how to communicate with niche audiences; to know what they care about and when they listen
Social media Learning during their experience Building relationships without
badgering them Respect and caring for amateurs
© 2013 National Arts Strategies.
Just remember . . .
If you aren’t at the (civic) table, you are probably on the menu.
© 2013 National Arts Strategies.
II. Governance
The Challenge: How do we create the 21st Century Board to advance our work?
© 2013 National Arts Strategies.
Governance: Change agents
You have to put sand in the oyster – it’s the grit that makes the pearl.
© 2013 National Arts Strategies.
Board Metrics
Good Meeting = Time Saved + Lunch
Time Wasted
© 2013 National Arts Strategies.
A 21st Century Board is:
Accountable
Transparent
© 2013 National Arts Strategies.
Process Matters
An average group of people with a great process will achieve more than a team of stars with a poorly designed process.
Dave OwensVanderbilt University
Expert on Innovation
© 2013 National Arts Strategies.
21st Century Board
Reflects a culture where CEO and board are partners – sharing in risk, failure, and success.
The Summit at Sundance: Roles of the Board discussion group
© 2013 National Arts Strategies.
A 21st Century Board
Is always engaged in strategic succession planning
© 2013 National Arts Strategies.
Adages: Then & Now
Give, get or get off.
Inspire, or retire.
© 2013 National Arts Strategies.
III. Managing and Leading Change
The Challenge: Developing employees and systems that will transform organizations and the field
© 2013 National Arts Strategies.
On change:
Everybody has a plan – until they get punched in the face.
Mike Tyson© 2013 National Arts Strategies.
A radical Human Resources policy?
Hire as much for attitude as aptitude.
© 2013 National Arts Strategies.
Culture Eats Strategy
© 2013 National Arts Strategies.
IV. Creating Value
The Challenge: Becoming indispensable to society, as organizations and as a field
© 2013 National Arts Strategies.
Price is what you pay, value is what you get.
Warren Buffet
© 2013 National Arts Strategies.
Curating Our Future: Creating Sustainable InstitutionsMuseums and Galleries of Scotland
September 2013Glasgow
© 2013 National Arts Strategies.