Russell Willis Taylor: Curating our Future - Creating sustainable institutions

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Russell Willis Taylor, President & CEO, National Arts Strategies. Keynote at Museums Galleries Scotland 'Fortune Favours the Brave' Conference, 12th September 2013.

Transcript of Russell Willis Taylor: Curating our Future - Creating sustainable institutions

Curating Our Future: Creating Sustainable InstitutionsMuseums and Galleries of Scotland

September 2013Glasgow

© 2013 National Arts Strategies.

What shall we talk about?

Why we matter What sustainability really

means Four big challenges

© 2013 National Arts Strategies.

The big four

EngagementGovernanceChangeValue

© 2013 National Arts Strategies.

I. Engagement

The Challenge: Engaging visitors and communities as genuine collaborators

© 2013 National Arts Strategies.

What’s the formula?

© 2013 National Arts Strategies.

–from Field Notes January 20 post, “What’s your mandate?”

© 2013 National Arts Strategies.

Santa Cruz Museum of Art and History

© 2013 National Arts Strategies.

Golden rule of engagement

Remove barriers to the experience

© 2013 National Arts Strategies.

Engagement ≠ polite tolerance

It’s not a broadcast, it’s a conversation.

© 2013 National Arts Strategies.

Who is listening?

We need data to know how to communicate with niche audiences; to know what they care about and when they listen

Social media Learning during their experience Building relationships without

badgering them Respect and caring for amateurs

© 2013 National Arts Strategies.

Just remember . . .

If you aren’t at the (civic) table, you are probably on the menu.

© 2013 National Arts Strategies.

II. Governance

The Challenge: How do we create the 21st Century Board to advance our work?

© 2013 National Arts Strategies.

Governance: Change agents

You have to put sand in the oyster – it’s the grit that makes the pearl.

© 2013 National Arts Strategies.

Board Metrics

Good Meeting = Time Saved + Lunch

Time Wasted

© 2013 National Arts Strategies.

A 21st Century Board is:

Accountable

Transparent

© 2013 National Arts Strategies.

Process Matters

An average group of people with a great process will achieve more than a team of stars with a poorly designed process.

Dave OwensVanderbilt University

Expert on Innovation

© 2013 National Arts Strategies.

21st Century Board

Reflects a culture where CEO and board are partners – sharing in risk, failure, and success.

The Summit at Sundance: Roles of the Board discussion group

© 2013 National Arts Strategies.

A 21st Century Board

Is always engaged in strategic succession planning

© 2013 National Arts Strategies.

Adages: Then & Now

Give, get or get off.

Inspire, or retire.

© 2013 National Arts Strategies.

III. Managing and Leading Change

The Challenge: Developing employees and systems that will transform organizations and the field

© 2013 National Arts Strategies.

On change:

Everybody has a plan – until they get punched in the face.

Mike Tyson© 2013 National Arts Strategies.

A radical Human Resources policy?

Hire as much for attitude as aptitude.

© 2013 National Arts Strategies.

Culture Eats Strategy

© 2013 National Arts Strategies.

IV. Creating Value

The Challenge: Becoming indispensable to society, as organizations and as a field

© 2013 National Arts Strategies.

Price is what you pay, value is what you get.

Warren Buffet

© 2013 National Arts Strategies.

Curating Our Future: Creating Sustainable InstitutionsMuseums and Galleries of Scotland

September 2013Glasgow

© 2013 National Arts Strategies.