Research Guides Usability Study - Pashia & Walsh

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Presentation given at ALA Annual Meetings in Chicago, June 29, 2013.

Transcript of Research Guides Usability Study - Pashia & Walsh

Research Guides Usability Study

Presenters:Angela PashiaAndrew Walsh

Additional Contributors:Adriana Gerena

Aundryel Breland

Research Guides = LibGuides (Springshare)

GALILEO = GeorgiA LIbrary LEarning Online

A tale of two systems:Research Guides vs. GALILEO

Research Questions

What are the parts of the current design that cause the most difficulty for students?

What terminology makes sense to students?

What insights can we gain from

Google Analytics data?

How can we best improve the design?

Usability Tests:

Gauging use of the current design

Education General Resources Libguide

Usability Testing: Common Issues

Using Libguides search box to find articles

Difficulty understanding role of Libguides in research process

Trouble navigating to a specific guide from Libguides homepage

Focus Groups:

Evaluate the prototype design

Before:

After:

Google Analytics

Libguides Search Data

/search.php?iid=204&c=0&search=academic+search+premier

/search.php?iid=204&c=0&search=a+rose+for+emily

/search.php?iid=204&c=0&search=Butt,+L.+a.+(2007).+Culture,+Health+&+Sexuality,+Vol.+9,+No.+6.+Oxfordshire:+Taylor+=&+Francis,+Ltd=

User Navigation Paths

User Navigation Paths

Where do we go from here?

Leverage these findings to apply a standard template to all research guides & make

changes at the admin level.

Monitor Google Analytics to watch for trends in how students are using the guides.

More marketing!