Republic Services Safety Presentation

June 20, 2018

Deb Buckles – BU Safety Manager

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Agenda

• Overview of Republic Services Safety Culture

• Focus 6 Program

• New Driver Training Program

• Employee Recognition

• Human Factors

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Republic Services

Safety is our #1 Priority

Loss based safety programs are in place for all lines of business

Landfill

Recycling

Hauling

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Safety – Strategic Approach

Our partnerships, programs and culture are all tied together

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Together for Safer Roads

Companies driven to help make roadways safer for everyone

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6

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Focus 6 – Defensive Driver Training

Focus on the 6 most frequent & serious accident types• Backing

• Intersections

• Push/Pull/Lift (Strain/Sprain Injuries)

• Rear Collisions

• Rollovers

• Pedestrians

Driver engagement in sending the message is a key emphasis in 2018

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Focus 6 – Defensive Driver Training

Monthly Training Program - Components• Video Presentations

• Hands on Exercises (Skills Course Activity)

• Management Memo

• Facilitator’s Guide

• Supervisor Coaching Card

• Poster

• Safety Clips

Hand on exercises include, backing skills courses and lifting exercises

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Absolutes & Standards

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Field Training Centers

20 Driver Training Centers and Safety Leaders in each Area.

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New Driver Training Centers

Average time to Route Readiness = 30 Days

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Employee RecognitionAward Frequency

▪ QuarterlyRecognize and reward

excellence in all areas of job

performance including

customer service,

efficiency, attendance and

safety.

Program Objectives

▪ Annually

Dedicated to Excellence

Recognize and reward

excellence in the area of

safety and continue to

motivate employees to

perform job duties in a safe

manner.

▪ Monthly

▪ Annually

Dedicated to Safety

Program to recognize and reward safety sensitive employees

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Human Factors – Started in Aviation

• As an industry they could be happy because they have a 99.99% safety record. That was not good enough…

• People that pay 100% of the fare expect to get all the way there… and people that come to work don’t expect to get hurt.

The NTSB estimates that a passenger boarding a U.S. Carrier today has over a 99.99% chance of surviving the flight.

Current State

Accid

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20

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1955

1960

1965

1970

1975

1980

1985

1990

1995

2000

2005

Aviation History

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Human Factors - OverviewHuman beings by their very nature make mistakes; therefore, it is unreasonable to expect error-free human performance. Shappell & Wiegmann, 1997

• It is not surprising then, that human error has been implicated in 60-80% of accidents in aviation and other complex systems.

• However, the rate of human error accidents has remained relatively stable over the past 20 years, whereas accidents associated with mechanical failures have been virtually eliminated.

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HFACS– Swiss Cheese Model Approach

UNSAFE ACTS

PRECONDITIONS FOR UNSAFE ACTS

DIVISION LEADERSHIP INFLUENCES

ORGANIZATIONAL INFLUENCES

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HFACS – Defining our Culture

HFACS is the foundation in determining gaps in our safety culture

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Questions / Comments

MRN/SWANA Mid-Atlantic Conference

Safety Leadership: Walking the Walk

Who is Responsible

Who is responsible for the safety of our employees?

• The Employee

• Supervisors

• Office Directors

• Everyone

The Right Person for the Job

• Does the person have the correct skill base?

• Is the person merely financially beneficial to the project?

The Right Tool for the Task

• Don’t use makeshift tools

• If something is broken, don’t use it

• If equipment arrives in substandard condition, send it back for replacement

Operational & Environmental Changes

Operational & Environmental changes can alter the course of work

• Situational Awareness

• Stop Work Authority

Training is not Checking Boxes

Questions?

6/23/2018