Post on 16-Mar-2020
46
Agenda – Water & Waste Committee 21 April 2010 - #2537007
WATER & WASTE COMMITTEE
21 APRIL 2010
5 WATER & WASTE MONTHLY REPORT FOR MARCH 2010 B Gardiner : 1/3/38-01: #2148649 v 10
RECOMMENDATION: It is recommended that the monthly report from Water & Waste for the month of March 2010 be received and noted. Bruce Gardiner General Manager Water & Waste
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY MANAGEMENT AND ADMINISTRATION SUPPORT - 6500
Mission: To provide excellent customer service for internal and external clients and to develop systems to ensure a smooth and effective operation
Outputs Title Description 1. Performance review of managers work Review of work performed by each branch and the
effectiveness of each branch manager; Provision of guidance and support to improve outputs; Includes the review of Departmental performance in the following areas: • Budget management; • Operating initiative management; • Capital works management; • Workplace Health and Safety performance; • Customer management.
2. Coaching and support of staff across the Department
Provision of effective support to enable all Departmental staff to meet the performance expectation of their customers.
3. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Department
Business Excellence is the title of Council's adopted Organisational Effectiveness framework and program. The outputs listed to the left are the key outputs from the program. General Manager promotion and support of the program within their Department is critical to its success.
4. Agenda coordination for Council's Water & Waste Committee
Coordination of reports to be provided to Water & Waste Committee.
48
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Officer Responsible General Manager Water & Waste
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory) Performance Rating:
Variance Report Revenue is under budget primarily due to Internal Revenue related to the Infrastructure Branch Overhead.
• Result Measure (Title): Departmental Budget Performance • Result Target: Expenditure -5% / Revenue No more than -1% • Reporting Frequency: Monthly • Performance Assessment:
2.3. Operating Budget YTD Performance
60.00
70.00
80.00
90.00
100.00
110.00
120.00
130.00
Revenue Expenditure
Mill
ions
Budget Type
Dol
lars YTD Actual
YTD Budget
-1.67% Variance
3.37% Variance
Prospective Actions N/A
49
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report
• Result Measure (Title): Timeliness of Departmental Operating Initiative
Completions • Result Target: 90% of initiatives completed by year end • Reporting Frequency: Monthly • Performance Assessment:
Timeliness of Departmental Operating Initiative Completion
0
5
10
15
20
25
30
Jul-2
009
Aug
-200
9
Sep
-200
9
Oct
-200
9
Nov
-200
9
Dec
-200
9
Jan-
2010
Feb-
2010
Mar
-201
0
Apr
-201
0
May
-201
0
Jun-
2010
Months in Year
Num
ber o
f Ini
tiativ
es C
ompl
eted Initiative Met
Initiative Proposed
Prospective Actions
Performance Rating:
Variance Report
• Result Measure (Title): Departmental Safety Performance • Result Target: Lost time injury frequency rate - improving • Reporting Frequency: Monthly for Financial Year • Performance Assessment: Improvement relative to Scheme Member Group
D
Departmental Lost Time Injury Rate
05
1015202530
Jul-0
9
Aug-09
Sep-09
Oct-09
Nov-09
Dec-09
Jan-1
0
Feb-10
Mar-10
Apr-10
May-10
Jun-1
0
Rolling average
Lost
Tim
e In
jury
R
ate
Benchmark RateLost Time Injury Rate
Prospective Actions
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
X Variance Report Extended leave due to new injury claim.
• Result Measure (Title): Departmental Safety Performance • Result Target: Lost time injury duration rate - improving • Reporting Frequency: Monthly for Financial Year • Performance Assessment: Improvement relative to Scheme Member Group
D
Water & Waste Lost Time Duration
012345
Jul-0
9
Aug-09
Sep-09
Oct-09
Nov-09
Dec-09
Jan-1
0
Feb-10
Mar-10
Apr-10
May-10
Jun-1
0
Rolling Average
Leng
th o
f Dur
atio
n
Benchmark Duration
Actual Duration
Prospective Actions Team member has now returned to work on suitable duties.
Performance Rating:
? Variance Report A system error during has caused completed Waste & Environment CRM’s to appear overdue, even when completed on time.
• Result Measure (Title): Customer Request Management (CRM)
Departmental Performance • Result Target: Number of overdue requests trending • Reporting Frequency: Monthly • Performance Assessment: Trend from 05/06 levels
Summary of Overdue Requests
020406080
100120
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec Jan
Feb
Mar
Months in Year
Num
ber o
f Ove
rdue
Req
uest
s
Waste & Environment Wastew aterWater
Prospective Actions Ongoing IS investigation to clear backlog.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised ($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%) Revenue 714,881 711,481 3,400 0.0% FAVOURABLE
• Reasons: Nil. • Implications / Actions: Nil.
Expenditure 14,788,423 14,523,737 -264,686 -2.0% UNFAVOURABLE • Reasons: Nil • Implications / Actions:
Nil.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY: MANAGEMENT AND ADMINISTRATION SUPPORT – COMMUNICATION & EDUCATION – 6503 Mission To provide excellent customer service for internal and external clients and to develop
systems to ensure a smooth and effective operation
Outputs Title Description 1. Marketing Campaigns Marketing campaigns to enable the Cairns community to
understand: • water wise initiatives; and • the waste hierarchy This includes media releases, communication programs, promotional materials and events
2. Water & Waste and Our Water & Waste Web Pages
Web pages to ensure timely and accurate information for customers
3. Delivery of Education Programs Providing accurate information in relevant curriculum context of cradle-to-cradle operations and outcomes for the regions
• water supply and services • waste & recycling recovery and removal
Officer Responsible Communications & Educations Officer
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report
March saw the annual StreetTalk @ the Baby Expo weekend – its value and W&W’s contribution will be reassessed for 2011.
W&W supported World Water Day with internal fund-raising achieving $853 to support our Corporate Donation to be given to Water Aid Australia.
Press conference for Mulgrave River Aquifer Project
1 • Result Measure (Title): Community Engagement Activities • Result Target: Delivery of all scheduled / targeted events • Reporting Frequency: Monthly • Performance Assessment: Number of community engagement one-off/
reactive activities managed each year. Number of programmed engagements conducted each year.
Prospective Actions
Community Engagement Activities
0
1
2
3
4
5
July
Augus
t
Septem
ber
Octobe
r
Novembe
r
Decembe
r
Janu
ary
Februa
ryMarc
hApri
lMay
June
ProgrammedEngagements
One-off ProactiveActivities
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report Began TAFE presentations to staff & departments, & Bentley Park. Tours of Dam & MRF, and networking CSIRO & GBRMPA opportunities Prospective Actions Distributing resources to Teachers & updating website pages
2 • Result Measure (Title): Number of Institutions reached • Result Target: Education Institutions reached • Reporting Frequency: Monthly • Performance Assessment: Number of education institutions or students
reached on a monthly basis over the year, as delivered by the Education Officer
02468
1012141618
Janu
ary
Februa
ryMarc
hApri
lMay Ju
ne July
Augus
t
Septem
ber
Octobe
r
Novembe
r
Decembe
r024681012141618
InstitutionsReached 2008
InstitutionsReached 2009
InstitutionsReached 2010
AdditionalActivities 2008
AdditionalActivities 2009
AdditionalActivities 2010
Performance Rating:
Variance Report Main sites viewed were Admin, recycling tips, water billing, waste collections, forms & Copperlode Dam
3 • Result Measure (Title): Website Usage • Result Target: Promotions of Water & Waste achievements • Reporting Frequency: Monthly • Performance Assessment: Water & Waste’s websites
Website Page Views
0100020003000400050006000700080009000
July
Augus
t
Septem
ber
Octobe
r
Novembe
r
Decembe
r
Janu
ary
Februa
ryMarc
hApri
lMay
June
Water & WasteOur C airns Water
Prospective Actions Value in the continued OCW site to be reviewed.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 518,832 530,332 -11,500 -2.0 UNFAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
Expenditure 419,634 507,132 87,498 17.0% FAVOURABLE • Reasons: Materials (primarily
Promotional Materials), External Services and Other Services (mainly advertising) are under budget by $17.2k, $33k and $39.9k respectively. These budgets are linear and it is expected they will be fully expended.
• Implications / Actions: Expenditure to be monitored.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY BUSINESS SUPPORT – MANAGEMENT AND ADMINISTRATION SUPPORT - 6510 Mission: To provide excellent customer service for internal and external clients and to develop
systems to ensure a smooth and effective operation Outputs Title Description 1. Internal Reports Comparative statistical information for target reporting associated with
administration functions 2. Administration Support Administration support associated with Water & Waste
3 Performance management for;
- Customer Service & Billing
- Financial Management - Laboratory Services - Corporate & External
Reporting - Plumbing & Trade Waste Compliance
Administration Support
Report monthly the measurable outputs of the unit against Corporate and legislative requirements.
4 Council Reports Review of reports relating to Business Services branch for submission to General Manager for approval to provide to Water & Waste Committee
5 Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Branch
Ensure Business Excellence principles are applied to processes within Business Services branch
Officer Responsible: Manager Business Services
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report
• Result Measure (Title): Number of Complaints from Supported Areas
& Customers • Result Target: No more than 2 complaints per month • Reporting Frequency: Monthly • Performance Assessment:
Data sources being investigated.
Prospective Actions
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Oversee development of Deployment Flowcharts for business processes
Corporate Goal 6.3.
June 2010 50%
2. Coordinate Project Scope and business requirements for Laboratory Information Management System and other related information management systems
Corporate Goal 6.3.
June 2010 50%
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 384,197 384,197 0 0.0% FAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
Expenditure 314,513 313,559 -954 0.0% UNFAVOURABLE
• Reasons: Nil. • Implications / Actions: Nil.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY BUSINESS SERVICES – CUSTOMER SERVICE AND BILLING - 6511 Mission: To provide excellent customer service for internal and external clients and to develop
systems to ensure a smooth and effective operation Outputs Title Description 1. Water Consumption Accounts Water usage notices and settlement data to customers, provided in
a timely and effective manner
2. Water Usage Settlement Accounts
Final reads provided in the settlement process associated with property transfers
3. Water Meter Replacement Program
Meter replacement program targeting meters at the end of their useful lives
Officer Responsible: Manager Business Services
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report N/A
• Result Measure (Title): Water Usage Notice - time from read to bill issue
date • Result Target: Within 14 days of reading date • Reporting Frequency: Monthly • Performance Assessment:
Water Consumption Account Turnaround Time - 14 Day Target
5
10
15
20
25
30
18/03
/2010
25/03
/2010
1/04/2
010
8/04/2
010
Account Issue Date
Num
ber o
f Day
s fr
om M
eter
Rea
d
TargetULCLCL
Prospective Actions N/A
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Develop Deployment Flowcharts for business processes
Corporate Goal 6.3.
June 2010 50%
58
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
X Variance Report A total of 346 searches were undertaken during March 2010. ‘10’ settlement reports were outside the required time frame. 3 x Verified by Operations; 3 x Staff Error; 1 Customer Service Officer error; 2 Delay by Contractors & 1 x No Access.
• Result Measure (Title): Water Settlements - Turnaround time from
request to issue • Result Target: 5 days for $32.90 Fee 24 Hours for $53.40 Fee • Reporting Frequency: Monthly • Performance Assessment:
Water Settlements Turnaround Time from Request to IssueTarget 100% Compliance
0%20%40%60%80%
100%120%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May JunMonths in Year
% C
ompl
ianc
e
5 Day % 24 Hour % Target %
Prospective Actions Processes to be reviewed.
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 160,050 219,469 -59,419 -27.0% UNFAVOURABLE • Reasons: Water Meter Reading
Fees (for Special Reads) is under budget by $64.1k.
• Implications / Actions: Trend analysis being undertaken to compare prior years to get a better understanding of this variance.
Expenditure 910,564 914,744 4,180 0.0% FAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
59
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY BUSINESS SERVICES – FINANCIAL MANAGEMENT - 6512 Mission: To provide financial management services built on strong internal process for all
customers Outputs Title Description 1. Water & Waste Budget Original budget and budget review documentation from
Operations, Waste and Infrastructure 2. Monthly Financial Analysis Financial analysis associated with consolidated Water & Waste
provision
Officer Responsible: Principal Management Accountant
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report Nil
• Result Measure (Title): Adherence to Corporate Budget Timeline • Result Target: 100% compliance • Reporting Frequency: Quarterly • Performance Assessment:
Timeliness of Budget Preparation
0%20%40%60%80%
100%
1st BudgetReview
2nd BudgetReview
3rd BudgetReview
20010/11OriginalBudget
Reporting Period
% C
ompl
ianc
e
Timeline Met for Quarterly Budget ReviewTarget
Prospective Actions N/A
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Implement Australian Standard principles on Fraud Prevention
Corporate Goal 6.2.
June 2010 20%
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report Nil
• Result Measure (Title): Timeliness of Financial Analysis • Result Target: Timeliness of financial analysis in monthly
reports • Reporting Frequency: Monthly • Performance Assessment:
Timeliness of Financial Analysis
0%20%40%60%80%
100%
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Febr
uary
March
AprilMay
June
Reporting Period
% C
ompl
ianc
e
Agenda Close AchievedTarget
Prospective Actions N/A
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 308,206 308,206 0 0.0% FAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
Expenditure 316,084 346,362 30,277 9.0% FAVOURABLE • Reasons: Employee costs are
under budget by $30.1k, due to Business & Systems Analyst being costed to 6510, and the Management Accountants position being vacant since February 2010. New Management Accountant to commence on 12 April 2010.
• Implications / Actions: HR have now changed home cost centre to 6512 (from 6510). Adjustment was made at 3rd budget review
61
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY BUSINESS SERVICES - LABORATORY SERVICES - 6513 Mission: Laboratory Services aims to provide a quality, commercial, expert, timely and cost-
effective scientific service to its internal and external customers in all aspects that determine water quality as it impacts on human lifestyle.
Outputs Title Description Tests on: - Waters for Drinking Purposes - Waters (non-drinking) - Solid matrices
Other tests
- Tests undertaken for client purposes include water for drinking, wastewaters, pools, creeks, lakes, sludge and soils and other tests.
Officer Responsible: Laboratory Services Manager
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report N/A
1. Sample Completion Time
70
80
90
100
Jan- 09 M
ar-
09 May
-09 Ju
l-09
Sep-
09 Nov
-09 Ja
n- 10 Mar
-10 May
-10
Period Beginning January 2009
Perc
enta
ge C
ompl
100% within 30 days
99% within 14 days
80% within 5 days
5 Day Target
Prospective Actions Nil
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Develop Scope and business requirements for Laboratory Information Management System
Corporate Goal 6.3.
June 2010 100
2. Implement interim quality management database
Corporate Goal 6.3.
June 2010 100
3. Develop viral “Phage” testing for A+ Recycled water
Corporate Goal 6.3.
October 2009
100
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
2. Quality of Results
80
90
100Ja
n-09
Mar
-09
May
-09
Jul-0
9
Sep
-09
Nov
-09
Jan-
10
Mar
-10
May
-10
Period Beginning January 2009
Qua
lity
Perc
enta
Ach
ieve
d% of Analysis Batches with acceptable QC (score ≤2)
>95% OFI's closed out within 14days of lodging
Target
Prospective Actions Nil
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 1,728,398 1,454,821 273,576 19.0% FAVOURABLE • Reasons: Internal Revenue is
over budget by $256k predominantly due to A+ Recycled Water Validation, Far North Public Health Order and wet weather commissioning work for Cleaner Seas project. $17.8k for external scientific testing fees.
• Implications / Actions: This work is non-ongoing, and revenue is back in line with budget.
Expenditure 1,601,946 1,592,786 -9,160 -1.0% UNFAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY BUSINESS SERVICES - CORPORATE AND EXTERNAL REPORTING - 6514 Mission: To ensure that Water & Waste maintains its corporate and external reporting obligations
associated with all operations, excluding environmental compliance. Outputs Title Description 1. Total Management Plan (TMP)
and Strategic Asset Management Plan (SAMP)
Coordination and maintenance of the TMP and SAMP for Water & Waste: • The TMP is used to address requirements of the
Environmental Protection Policy (Water) 1997 in respect of Environmental Plans; and
• The TMP or components of it, are used to satisfy the Strategic Asset Management Plan (SAMP) and Customer Service Standard requirements of the Water Act 2000.
2. Coordination of the Departmental Risk Register
Coordination and maintenance of the risk register for Water & Waste
3. Coordination of incident scenario(s)
Coordination of the development and implementation of incident scenario(s) to allow Water & Waste to better meet catastrophic events
Officer Responsible: Business Process Officer
* Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target:
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report N/A
• Result Measure (Title): TMP and SAMP Compliance with Statutory
Arrangements • Result Target: Passing of State Government Audit • Reporting Frequency: Annual • Performance Assessment:
No data currently available. Audit due September 2010.
Prospective Actions NA
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Finalise documentation for Process and Reference Manual ADWQF
Corporate Goal 6.3/6.7.
June 2010 80%
2. Handover Process and Reference documentation to Operational staff
Corporate Goal 6.3/6.7
June 2010 50%
3. Establish Framework for Internal Controls and Fraud Risk
Corporate Goal 6.3/6.7.
June 2010 80%
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report
• Result Measure (Title): Currency of Risk Register • Result Target: EMT review and approval • Reporting Frequency: Quarterly • Performance Assessment:
Currency of Risk Register
020406080
100120
Sep-09 Dec-09 Mar-10 Jun-10
Month
% o
f Ris
k R
egis
ter t
hat i
scu
rren
t
% of Risk Register thatis currentTarget
Prospective Actions NA
Performance Rating:
X
Variance Report Due to staff changes target has not been met.
• Result Measure (Title): Coordination of Incident Scenarios • Result Target: 4 Scenario Sessions / Year, 1 session per
quarter • Reporting Frequency: Quarterly • Performance Assessment:
Number of Emergency Response Sessions Completed as Scheduled
0
1
Sep-09 Dec-09 Mar-10 Jun-10
Month
# of
Ses
sion
s
# Completed
Target
Prospective Actions Responsibility transferred to Waste & Environment for actioning.
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 100,854 100,854 0 -0.00% FAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
Expenditure 78,014 76,739 -1,276 -0.5% UNFAVOURABLE Reasons: Nil Implications / Actions: Nil.
65
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY BUSINESS SERVICES – PLUMBING AND TRADE WASTE COMPLIANCE - 6517 Mission: To ensure that clients receive the highest level of service and professional advice to
assist them to attain the required standards in the developments for which they are responsible
Outputs Title Description 1. Plumbing and Trade Waste
Compliance Assessments Compliance assessments of plumbing and trade waste works with the mandatory requirements of the Acts, Regulations and By-Laws
2. Water, plumbing and drainage works - processed applications
Applications received and processed for approval to proceed with water, plumbing and drainage works
3. Plumbing inspections Inspections and tests of water, plumbing and drainage works during constructions for compliance with the relevant regulations
4. Tradewaste Inspections Tradewaste inspections undertaken for compliance with the relevant regulations
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report NA
Result Measure (Title): Number of legal challenges to compliance assessment • Result Target: Zero successful challenge • Reporting Frequency: Monthly • Performance Assessment:
Number of Legal Challenges to Compliance Assessment
0%
25%
50%
75%
100%
July
Aug
Sept Oct
NovDec Ja
nFe
b
March
April
MayJu
ne
Months in Year
# of
Suc
cess
ful
Cha
lleng
es
Actual Challenges
Target
Prospective Actions NA
Officer Responsible: Manager Business Services
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1 Develop Deployment Flowcharts for business processes
Corporate Goal 6.3/6.7.
June 2010 100
2. Manage and Administer Backflow Prevention Program
Corporate Goal 6.3/6.7
June 2010 55
3. Establish Revenue Collection process and system for Trade Waste
Corporate Goal 6.3.
June 2010 100
4. Implementation of Trade Waste Management within Department 10
Corporate Goal 6.7
June 2010 60
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report Plumbing applications fluctuate monthly; however, seem to be in line with the annual budget.
• Result Measure (Title): Number of Plumbing Applications Received • Result Target: Compliance with budgeted number • Reporting Frequency: Monthly • Performance Assessment:
Number of Plumbing Applications Received
-20406080
100
July
Augu
st
Sept
embe
r
Oct
ober
Nov
embe
r
Dec
embe
r
Janu
ary
Febr
uary
Mar
ch
April
May
June
Thousands
Months in Year
Rev
enue
from
App
licat
ions
Revenue Received
Revenue Target
Prospective Actions N/A
Performance Rating:
Variance Report 129 Applications approved in March 2010 – 3 not processed within the 20 day timeframe: 1 application was with Inspectors awaiting approval. 2 applications received requiring further information, fees or plans from the applicant - applicants were notified.
• Result Measure (Title): Plumbing Application Turnaround Time • Result Target: Assessment within twenty days • Reporting Frequency: Monthly • Performance Assessment:
Plumbing Approval Turnaround Time
020406080
100120140160180200220240260280300
1 21 41 61 81 101
121
Number of Approvals
# of
Wor
king
Day
sFo
r App
rova
l
Plumbing ApprovalsUpper Control LimitLower Control LimitTarget
Prospective Actions N/A
67
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report
• Result Measure (Title): Number of Plumbing Inspections Undertaken • Result Target: Monitor number • Reporting Frequency: Monthly • Performance Assessment:
Number of Plumbing Inspections Undertaken
400
500
600
700
800
July
Augu
st
Sept
embe
r
Oct
ober
Nov
embe
r
Dec
embe
r
Janu
ary
Febr
uary
Mar
ch
April
May
June
Months in Year
Num
ber o
f Ins
pect
ions
U
nder
atak
en
Target
Actual Inspections
Prospective Actions NA
Performance Rating:
Variance Report
• Result Measure (Title): Number and Timeliness of Trade Waste
Inspections • Result Target: Inspections on anniversary date • Reporting Frequency: Monthly • Performance Assessment:
Trade Waste Inspection Frequency
50100150200250300350
July
Septem
ber
Novem
ber
Janu
ary
March
May
Months in Year
Num
ber o
f Ins
pect
ions
Target
Actual Inspections
Prospective Actions NA
68
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 1,599,589 1,688,455 -88,866 -5.0% UNFAVOURABLE • Reasons: Plumbing Applications,
Trade Waste Applications, Trade Waste Search Fees and Internal Revenue under budget by $27.5k, $24.3k, $7.2k and $29.9k respectively, due to timing differences and the linear budget. There have been a significant number of Trade Waste refunds in the current year for amounts that have been incorrectly charged in the past. Additionally, Trade Waste Revenue was budgeted for the far North area, and this is only coming on line gradually, and therefore the revenue is not as high as anticipated at this stage.
• Implications / Actions: Monitor monthly
Expenditure 1,147,372 1,212,134 64,762 5.0% FAVOURABLE • Reasons: Employee costs,
Temp Staff, Other Services & Materials are below budget by $21.8k, $27.3k, $5k & $9.3k respectively
• Implications / Actions: Nil.
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Cairns Regional Water & Waste A Business Unit of Cairns Regional Council OVERVIEW OF FINANCIAL PERFORMANCE For the Month Ended: March-10 Notes to the Financial Statements Notes to the Financial Statements 1.0 Sources of Revenue
1.1 Operating Revenue for March of $9.89 is less than the budgeted monthly amount of $10.77m, leaving a negative variance of $882k or 8.2%. Operating Revenue year to date is $95.11m compared to a budget of $96.40m, leaving a negative variance of $1.28m or 1.3%.
1.2 Fees and Charges for March of $440k is more than the budgeted monthly amount of $380k,
leaving a positive variance of $60k or 16%. Fees and Charges year to date is $3m compared to a budget of $3.42m, leaving a negative variance of $422k or 12%. Water Meter Reading Fees (Special Reads), Trade Waste Applications & Searches, Sale of Water from Hydrants and Water Connection Fees continue to fall short of budget by $64k, $31k, $176k and $166k respectively, predominantly as a result of the decline in local economic activity.
1.3 Interest for March of $98k is more than the budgeted monthly amount of $21k, leaving a
positive variance of $76k or 349%. Interest year to date is $425k compared to a budget of $295k, leaving a positive variance of $130k or 44%. Interest is calculated on unpaid access and consumption rates and is adjusted at 3rd Budget Review.
1.4 Other Revenue for March of $8k is less than budged revenue of $72k, leaving a negative
variance of $63k or 88%. Other Revenue year to date is $524k compared to a budget of $655k, leaving a negative variance of $131k or 20%. This is primarily due to less than anticipated private works. These works are on an ad hoc basis as the public request it and can fluctuate significantly month to month. This will be monitored and a budget adjustment made if deemed necessary.
1.5 Operating Contributions and Donations for March of $400k is less than the budgeted
monthly amount of $445k, leaving a negative variance of $45k or 10%. Contributions and Donations year to date of $3.53m is less than the budget of $4.03m, leaving a negative variance of $500k or 12%. This is based on a linear budget.
2.0 Expenditure by Type
2.1 Operating Expenditure for March of $8.14m is less than the budgeted monthly amount of $8.34m, leaving a positive variance of $203k or 2%. Year to date Operating Expenditure is $72.99m compared to a budget of $76.09m, leaving a positive variance of $3.09m or 4%.
2.2 Employee Costs for March of $1.49m is less than the budgeted monthly amount of $1.55m,
leaving a positive variance of $63k or 4%. Employee Costs year to date are $14.15m compared to a budget of $14.79m, leaving a positive variance of $638k or 4%. This is due to less than anticipated allowances being paid to date. This will be monitored.
2.3 Overtime costs for March of $116k is more than budgeted amount of $105k, leaving a
negative variance of $10k or 10%. Overtime costs year to date of $1.09m is more than budgeted amount of $1.01m, leaving a negative variance of $78k or 8%. This is primarily due to overtime required at the Water and Wastewater Treatment Plants, and will be monitored over the coming months. There was also $24k of overtime at the laboratory due to the testing activities required in Division 10.
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2.4 Agency/Temp Staff for March of $133k is more than the budgeted monthly amount of $116k,
leaving a negative variance of $17k or 15%. Year to date Agency/Temp Staff is $1.05m compared to a budget of $876k, leaving a negative variance of $176k or 20%. This is primarily due to the usage of agency staff in Wastewater Reticulation ($115k) & Water Reticulation ($185k) for the maintenance of essential services.
2.5 Materials for March of $436k are less than the budgeted monthly amount of $564k, leaving a
positive variance of $127k or 23%. Materials year to date are $4.19m compared to a budget of $4.64m, leaving a positive variance of $454k or 10%. Expenditure has been less than expected for Repairs & Maintenance by $283k partly due to the Cleaner Seas upgrades meaning the plants require less R&M materials, and partly due to less than anticipated expenditure at the Water Treatment Plants. Water Meter Supplies is also down on budget by $82k YTD. This is reflected in the reduced revenue from water meter connections.
2.6 External Services for March of $422k is more than the budgeted monthly amount of $334k,
leaving a negative variance of $88k or 26%. External Services year to date is $2.73m compared to a budget of $2.99m, leaving a positive variance of $253k or 8%. Other Services for Wastewater Treatment are $203k less than budget due to lower than anticipated sludge removal costs. External Hire for Plant and Equipment is less than budget by $34k and will be monitored as the year progresses.
2.7 Legal Services for March of $1.7k is more than budget of $869, leaving a negative variance
of $881 or 101%. YTD expenditure of $14k is more than budget of $7.8k leaving a negative variance of $6.6k or 84%. This is primarily due to Project Delivery seeking legal advice for Waste Contract Tenders which amounted to $12k which was not budgeted for.
2.8 Consultancy Services for March of $17,000 is less than the budgeted monthly amount of
$162,123, leaving a positive variance of $145k or 90%. Consultancy services year to date amount to $125k compared to a budget of $430k, leaving a positive variance of $305k or 71%. Consultancy services budget is linear over the year; however, the expenditure occurs on an ad hoc basis. It is anticipated that this money will be used for specific projects by the end of the year.
2.9 Other Services for March of $558k is more than the budgeted monthly amount of $534k,
leaving a negative variance of $23k or 4%. Other Services year to date is $3.56m compared to a budget of $4.14m, leaving a positive variance of $584k or 14%. Anticipated electricity costs for the upgraded Waste Water Treatment Plants are not yet being realised and are currently $186k under budget. Private works expenditure is $253k under budget. This correlates with Private Works Revenue which is currently under budget. Private works is ad hoc and budget is based on prior year actuals and predicted growth.
2.10 Bad and Doubtful Debts for March of $12.1k is more than budget of $8.3k, leaving a
negative variance of $3.8k or 47%. Bad and Doubtful Debts year to date of $107k is more than budget of $74k, leaving a negative variance of $33k or 44%. This is due to the large number of 50/50 claims that have been approved year to date.
3.0 Operating Capability Before Tax, Dividend and Capital Items For the month of March the Net Operating Gain before tax & dividend of $1.74m is less than the budgeted amount of $2.42m, leaving a negative variance of $678k or 28%. The Net Operating Gain before tax & dividend year to date of $22.11m is more than budget expectations of $20.30m, leaving a positive variance of $1.80m or 9%. The Net Operating Gain after tax & dividend for the year to date is $8.12m compared to a budget of $6.55m, leaving a positive variance of $1.57m or 24%.
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WASTE MANAGEMENT 4.0 Sources of Revenue
4.1 Operating Revenue for March of $2.08m is less than the budgeted monthly amount of $2.31m, leaving a negative variance of $230k or 10%. Operating Revenue year to date is $21.20m compared to a budget of $21.89m, leaving a negative variance of $689k or 3%.
4.2 Fees and Charges for March of $153k is less than the budgeted monthly amount of $238k,
leaving a negative variance of $85k or 36%. Fees and Charges year to date is $2.60m compared to a budget of $2.85m, leaving a negative variance of $251k or 9%. This is primarily due to the Sale of Recyclables from the MRF and the Buy Back Shop being $124k and $80k under budget respectively.
4.3 Interest for March is $30k compared to a budget of $$6k, leaving a positive variance of $23k
or 380%. YTD interest is $112k compared to a budget of $80k, leaving a positive variance of $32k or 40%. Interest is calculated on unpaid cleansing rates and is adjusted at 3rd Budget Review.
4.4 Other Revenue for March is negative $19k which is less than the budgeted monthly amount
of $97k, leaving a positive variance of $116k or 120%. Other Revenue year to date is $726k compared to a budget of $931k, leaving a negative variance of $205k or 22%. This negative no. for March is as a result of Waste revenue accruals for Kerbside Collection Revenue being reversed in the month and no revenue being raised in this account or no accruals being raised for the month. Kerbside Collection is less than budget by $371k YTD, $200k of which was budgeted for Non-Residential Recycling and the remainder due to not accruing revenue in March.
5.0 Expenditure by Type
5.1 Operating Expenditure for March of $361k is less than the budgeted monthly amount of $2.23m, leaving a positive variance of $1.87m as detailed below. Operating Expenditure year to date is $18.40m compared to a budget of $20.82m, leaving a positive variance of $2.41m or 12%.
5.2 Overtime costs for March of $10k are less than budget of $11k, leaving a negative variance
of $0.5k or 5%. Overtime costs year to date of $164k are more than budget of $100k, leaving a negative variance of $63k or 64%. Of this $35k relates to the MRF and $36k to the Transfer Stations. Overtime is being monitored to ensure does not creep up again.
5.3 Agency/Temp Staff costs for March of $73k are more than budget of $69k, leaving a negative
variance of $4k or 7%. Agency/Temp Staff costs year to date of $691k are more than budgeted amount of $625k, leaving a negative variance of $65k or 10%. This is primarily due to use of temp staff at Transfer Stations to cover the December/January period.
5.4 Materials for March of $10k are less than the budgeted monthly amount of $38k, leaving a
positive variance of $28k or 73%. Materials year to date is $158k compared to a budget of $321k, leaving a positive variance of $163k or 51%. Repairs and Maintenance Materials are under budget by $173k for the year due to the ad hoc nature of the expenditure.
5.5 External Services for March of $72k is less than the budgeted monthly amount of $1.46m,
leaving a positive variance of $1.39m or 95%. External Services year to date is $11.42m compared to a budget of $13.32m, leaving a negative variance of $1.89m or 14%. Garbage Collection Services was $1.1m under budget and is presently being investigated by Waste Officers.
5.6 Legal Services for March are $3.8k compared to a budget of $2.2k, leaving a negative
variance of $1.5k or 70%. Year to date Legal Services amount to $8k compared to a budget of $20k leaving a positive variance of $12k or 61%. Legal expenditure is ad hoc as required and does not correlate with the linear budget.
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5.7 Consultancy Services for March are $7.8k compared to a budgeted monthly amount of $9k,
leaving a positive variance of $1.3k or 14%. Consultancy Services year to date is $23k compared to a budget of $234k, leaving a positive variance of $210k or 90%. The budget is linear and it is expected to be fully expended during the year.
6.0 Operating Capability Before Tax, Dividend and Capital Items For the month of March the Net Operating Gain before tax & dividend of $1.72m is more than the budgeted gain of $83k, leaving a positive variance of $1.64m. The Net Operating Gain before tax & dividend year to date of $2.80m is more than budgeted gain of $1.07m, leaving a positive variance of $1.72m or 161%. The Net Operating Gain after tax & dividend for the year to date is $245k compared to a budgeted gain of $32k, leaving a positive variance of $213k or 671%.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Cairns Regional Water & Waste A Business Unit of Cairns Regional Council WATER & WASTE CONSOLIDATED POSITION STATEMENT OF FINANCIAL PERFORMANCE For the Month Ended: March-10
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Cairns Regional Water & Waste A Business Unit of Cairns Regional Council WATER & WASTEWATER STATEMENT OF FINANCIAL PERFORMANCE For the Month Ended: March-10
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Cairns Regional Water & Waste A Business Unit of Cairns Regional Council WASTE MANAGEMENT STATEMENT OF FINANCIAL PERFORMANCE For the Month Ended: March-10
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Cairns Regional Water & Waste A Business Unit of Cairns Regional Council CAIRNS WATER DEBTOR REPORT For the Month Ended: March-10
Fees & Charges Outstanding
-400
-200
-
200
400
Thou
sand
s
Private Works -40,228 -60,555 -10,971 -319,871
General Debtors 16,276 328,402 2,505 28,087
Laboratory Testing Fees 105,650 44,756 12,311 -4,246
Trade Waste Charges 195,597 12,010 -1,912 10,707
Waste Charges 6,452 12,596 125 6,389
Current 30 Days 60 Days 90 Days +
Rates Outstanding
-
1,000
2,000
3,000
4,000
Thou
sand
s
Water Access 1,162,919 405,622 194,289
Sew erage Access 3,355,106 1,091,286 591,762
Cleaner Seas Lev y 596,886 184,960 62,449
Cleansing Charges 1,473,850 484,074 234,153
Current Ov erdue Arrears
Water Usage Charges Outstanding
-
200
400
600
800
1,000
1,200
Thou
sand
s
Water Usage Charges 1,121,412 428,493 134,612 102,144 969,066
Current 30 Days 60 Days 90 Days 90 + Days
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
WATER & WASTE REVENUE GRAPHS For the Month Ended: March-10
Cleansing Rates RevenueYTD
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
18,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: No major variances. Rates in March 2010 are recognised as 3/6ths of the rates raised for the period January to June 2010.
Water Access Rates RevenueYTD
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Res Act
Com ActRes Bud
Com Bud
Comments: No major variances. Rates in March 2010 are recognised as 3/6ths of the rates raised for the period January to June 2010.
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Sewer Access Rates RevenueYTD
0
3,000,000
6,000,000
9,000,000
12,000,000
15,000,000
18,000,000
21,000,000
24,000,000
27,000,000
30,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Res Act
Com Act
Res Bud
Com Bud
Comments: No major variances. Rates in March 2010 are recognised as 3/6ths of the rates raised for the period January to June 2010.
Cleaner Seas RevenueYTD
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: No major variances. Rates in March 2010 are recognised as 3/6ths of the rates raised for the period January to June 2010.
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Water Usage RevenueYTD
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Res ActCom Act
Res BudCom Bud
Comments: Residential Water usage Revenue is over budget by $1,170k while Commercial Water Usage Revenue is under budget by $327k. This is primarily due to the budget being based on an estimated consumption (per revenue model) divided evenly over the 12 mths, whereas actuals include an accrual for the estimated amount of water that has been used to date that has not yet been invoiced, due to the timing of meter reads. A comparison to 2008/09 trends also show an increased amount of billing and accruals in the December/January period. This has started to even out in February/March and will be monitored monthly.
Fees, Charges and Developer Contributions(Water) Revenue
YTD
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: Actual revenue fell short of budget expectations by $968k. This is primarily due to lower than anticipated Operating Contributions and Donations, Water Connections, Sale of Water from Hydrants, Water Meter Reading Fees (for special reads) and Trade Waste Applications & Searches by $500k, $166, $176k, $64k and $31k respectively.
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Fees & Charges (Waste) RevenueYTD
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: Actual revenue is $424k less than budgeted revenue. This variance is primarily due to the Sale of Recyclables and Kerbside Collection being $204k and $371k respectively below budget, and Sale of Scrap being $161k over budget. Investigation of Kerbside Collection Revenue found that $200k had been budgeted for Non-Residential Recycling Revenue, which is an operating project which has not yet bought in any revenue. An Officer has now been appointed and has commenced work on this operating project, and revenue should start to come in before the end of this financial year.
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WATER & WASTE EXPENDITURE GRAPHS
Total Expenses Cairns Water/Waste ManagementYTD
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
70,000,000
80,000,000
90,000,000
100,000,000
110,000,000
120,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: Actual Operating Expenditure of $111M is lower than the budget of $107M, leaving a positive variance of $3.76M or 3.4%.
Total Expenses Corporate AdministrationYTD
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: Actual Operating Expenditure of $15.2m is more than the budget of $15.0m, leaving a negative variance of $177k or 1.2%. Actual Operating Expenditure (excluding tax and dividend) of $1.21m is less than the budget of $1.27m, leaving a negative variance of $58k or 4.6%.
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Total Expenses Business ServicesYTD
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
4,500,000
5,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
ActualBudget
Comments: Actual Operating Expenditure of $4.3M is lower than the budget of $4.45M, leaving a positive variance of $87k or 2%.
Total Expenses OperationsYTD
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
70,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
ActualBudget
Comments: Actual Operating Expenditure of $63M is less than the budget of $64.7M, leaving a positive variance of $1.6M or 2.5%.
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Total Expenses Waste ManagementYTD
-1,000,000
2,000,000
5,000,000
8,000,000
11,000,000
14,000,000
17,000,000
20,000,000
23,000,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Actual
Budget
Comments: Actual expenditure of $20.96M is lower than the budget of $21.866M, leaving a positive variance of $902k or 4.1%. This is due to offseting factors. External Services is now under budget by $1.89M (due to the Portsmith Lanfill remediation works expenditure being transferred to the provision account), Tax Expense of $778k is above the budget of $348k leaving a negative variance of $429k, Dividend Expense of $1.78M is above the budget of $694k leaving a negative variance of $1.08M. Internal Charges of $1.33M are lower than the budget of $1.61M leaving a positive variance of $282k and Consultancy Services of $23k is under the budget of $234k leaving a positive variance of $210k.
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WATER & WASTE – CAPITAL WORKS
Cairns Water Capital Works 2009/10
-
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
Month
Valu
e
YTD Actuals + Committals 5,973,668 9,867,958 10,752,64 11,649,94 12,926,04 13,862,83 15,817,02 16,865,95 20,095,63
YTD Actuals -323,780 774,935 1,694,321 4,801,677 6,246,219 7,830,621 8,760,005 10,602,65 12,395,64
YTD Budget 2,144,706 4,289,411 6,699,117 9,108,823 11,518,52 13,928,23 16,337,94 18,747,64 21,157,35
CleanerSeas YTD Actuals + Committals 43,691,61 43,775,90 45,911,66 46,232,37 46,280,12 46,431,77 46,549,73 46,602,29 46,745,13
CleanerSeas YTD Actuals 92,567 5,372,467 9,406,926 14,089,03 17,193,63 20,112,48 22,461,16 24,116,77 26,036,26
CleanerSeas YTD Budget 5,077,923 10,155,84 15,233,76 20,311,69 25,389,61 30,467,53 35,545,45 40,623,38 45,701,30
July $ August $Septembe
r $October $
November $
December $
January $February
$March $ April $ May $ June $
Notes: The above graph is representative of the total commitments (outstanding purchase orders) for Water & Waste capital projects plus 2009/10 invoiced expenditure. The 2nd budget review was adopted on 9 December 2009 for 2009/10 Capital Projects. Due to the volume of projects and the linear nature of the capital budget, the data below provides a brief report of variances for major projects (where the 09/10 budget exceeded $500k).
Project 2nd Review
Budget 2009/10
YTD Budget
YTD Expenditure Actuals (I)
YTD committals
(J)
YTD Actual Expenditur
e + Committals
($)
Variance ($) (on YTD budget)
Varianc
e (%)
Carry forwa
rd comm
ittal
Variance Report & Prospective
Actions (where variance is +/-
10%)
Cleaner Seas – Wastewater
Treatment Plant
Upgrades
60,935,073 45,701,305 26,036,260 20,708,873 46,745,133 -1,043,828 -2%
‘Actuals & Committals’ is the
total amount remaining on the
TOC as a purchase order for the entire TOC was raised in
Dec 08. The budget is linear and
will continue to increase monthly while the ‘Actuals
and Committals’ will stay relatively
steady until the year end, only increasing
for expenses outside of the TOC. In September there
was $1.5m in variations to the Cleaner Seas
Contract added to the purchase order.
These variations were all authorised
by council.
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Consultancy, Design and
Construction of Fluoride
Project (PCW09302)
2,000,000 2,000,000 1,512,505 424,467 1,936,972 63,028 3%
Variance due to Tunnel Hill Plant
being complete and handed over to operations staff.
Further committals to cover detailed design of other
plants.
Upgrade Pump Station K (PCS7356)
1,500,000 1,125,000 1,284,614 155,420 1,440,033 -315,033 -28%
Final components are being installed and in the process of being handed
over to operations.
Rising Main K Evaluation
(PCS09616) 1,450,195 1,087,646 28,522 66,272 94,793 992,853 91%
Design currently underway so
physical construction has not
yet commenced, hence variance. Materials due for
purchase March/April 2010 to
resolve variance
Bartle Frere Reservoir -
Construction (PCW08802)
1,216,000 912,000 587,414 535,533 1,122,948 -210,948 -23%
Contract awarded to J&P Moore
Investments Pty Ltd. Project ongoing
Bellenden Ker Reservoir - Construction (PCW08803)
1,216,000 912,000 59,628 978,132 1,037,760 -125,760 -14%
Contract awarded to J&P Moore
Investments Pty Ltd. investigation into
easements conditions ongoing
Fishery Falls Reservoir -
Construction (PCW08801)
1,216,000 912,000 428,845 878,328 1,307,173 -395,173 -43%
Contract awarded to J&P Moore
Investments Pty Ltd. All Grounds works Project ongoing.
Cairns Works - Main
Alterations / Replacements (PCW10308)
1,004,000 753,000 0 0 0 753,000 100%
Works soon to commence on
Water Main Replacements for
Yorkey’s Knob Road. Major portion
of funds was set aside for main
replacements for Aeroglen Bikeway.
This has been delayed due to
delays in design and approvals. As such, funds my not be fully expended
this financial year.
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Construct University
Reservoir inlet main ND600 (PCW09513)
1,000,686 1,000,686 913,283 0 913,283 87,403 9% Works completed
and handed over to operations staff.
Design and Construction of Mulgrave
River Aquifer Stage 1
(PCW51310)
1,000,000 750,000 187,234 901,354 1,088,588 -338,588 -45%
Design consultancy awarded to GHD
Pty Ltd which accounts for the large committal.
Stage 2 SPS CB1 Upgrade (PCS09415)
989,596 742,197 35,417 845,721 881,138 -138,941 -19%
Works to commence within the next 2 weeks
Stage 2 SPS RL1
(PCS09414) 837,000 627,750 593,942 151,280 745,222 -117,472 -
19%
Contract awarded to CEC.
Site clean in progress and ready
for hand over to operations
Sewer Relining 08/09 (PCS09401)
700,000 700,000 670,413 0 670,413 29,587 4% Completed.
450mm Gravity Trunk
Main Redlynch
(PCS08513)
585,348 536,569 579,068 4,566 583,634 -47,065 -9%
Variance due to the purchase of pipe
materials. Construction
delayed due to land acquisition issues.
Design Recycled
Water Systems for Smithfield
Village, Yorkeys Knob and Paradise
Palms (PCW09317)
540,000 405,000 346,249 556,831 903,081 -498,081 -
123%
Design consultancy awarded to SKM Pty Ltd. Committal for this purchase order is expected to be approved soon to resolve variance.
Preliminary Design expected in March.
UF Cartridge Replacement
Filters for Mossman,
Daintree and Whyanbeel
WTPs (PCW10103)
515,000 386,250 243 396,323 396,566 -10,316 -3%
Obtaining a revised quote to purchase 2
cartridge filters at this stage.
Mossman STP Upgrade
(PCS08906) 500,000 125,000 46,808 9,423 56,231 68,769 55%
Contract awarded to Aquatec-Maxcon.
Pre start meeting to be arranged together with
procession of site
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ACTIVITY OPERATIONS MANAGEMENT & ADMINISTRATION SUPPORT - 6530 Mission: To ensure the delivery of Water and Wastewater services are delivered in a cost
effective, efficient manner to the end user. Outputs Title Description 1. Performance Management for:
• Water Treatment • Water Reticulation • Wastewater Treatment • Wastewater Reticulation
Report monthly the measurable outputs of the unit against Corporate and legislative requirements.
2. Performance management for; • Workplace Health & Safety • Water Services - Reticulation • Wastewater Services • Engineering & Maintenance
Report monthly the measurable outputs of the unit against Corporate and legislative requirements.
3. Council Reports Review of reports relating to Operations branch for submission to General Manager for approval to provide to Water & Waste Committee
4. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Branch
Ensure Business Excellence principles are applied to processes within Operations branch
Officer Responsible: Operations Manager
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 263,014 221,476 41,538 18.8% FAVOURABLE • Reasons: Internal Revenue from
Capital Works in Mgt & Admin is under budget by $45.2k but over budget by $64.7k in SCADA. Other Revenue is over budget by $10.1k
• Implications / Actions: Nil. Expenditure 885,225 839,253 45,972 5.5% UNFAVOURABLE
• Reasons: Licences are $87k over budget due to upgrade from Macroview to CiTect and Cleaner Seas SCADA upgrade costs. Employee costs and Internal Charges are under budget by $33.2k & $21k. Overtime is over budget by $10.7k in SCADA
• Implications / Actions: Adjustments made at 3rd Budget review.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY OPERATIONS – WORKPLACE HEALTH AND SAFETY - 6535 Mission: To provide the systems and tools to allow safe and effective work environments and assist
staff rehabilitation, with integration back into the workforce Outputs Title Description 1. Risk Watch meetings Co-ordinate 4 Risk Watch meetings per year 2. Workplace inspections Undertake workplace inspections according to schedule based on
level of risk at each site 3. Monitor & Review of Safety
Management system Complete Document Review / Audits as per MAPS
Officer Responsible: Operations Manager
Water & Waste WH&S Monthly Action Plans Overall Performance
On Target (MAPS Target 85%)
Water & Waste Branches
Complete (enter %)
Yes (enter )
No * (enter X)
1. Operations Macnamara Depot 100% Mossman/P Douglas Treatment Plants 100% Fitter & Electricians 73.33% Tunnel Hill 100% Water Reticulation 98.44% Treatment Plants 100% 2.Business Services 91.11% 3.Infrastructure 100% 4.Waste 86.36% Hazard Inspections 92.31% * Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target:
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 250,372 250,185 187 0.0% FAVOURABLE • Reasons: Nil.
Implications / Actions: Nil. Expenditure 229,034 250,988 21,954 9.0% FAVOURABLE
• Reasons: First Aid Supplies, Training Services and Other Services under budget by $6.7k, $6.1k and $7.9k respectively.
• Implications / Actions: Expenditure to be monitored.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY OPERATIONS – WATER SERVICES – RETICULATION - 6537 Mission: To supply potable water, be cost effective and meet our Customer Service Standards
Outputs Title Description 1. Potable Water Connections to the Regional water supply system; supply of
potable water to a quality equal to or better than the Australian Drinking Water Guidelines; water supply systems include: • Freshwater Supply System • Behana Creek Supply System • Mossman & Port Douglas Supply System • Daintree Supply System • Whyanbeel Supply System • Minor Rural Supply Systems • Distribution System
2. Infrastructure Maintenance Maintenance of water infrastructure to service demands; principle assets are: • Freshwater Treatment Plant • Mossman Treatment Plant • Daintree Treatment Plant • Whyanbeel Treatment Plant • Intakes • Numerous Pump Stations • Distribution Network • Reservoirs and storages
3. Asset Information Supply of Asset Information on underground assets for the purpose of locating utilities
Officer Responsible: Water Services Coordinator
DRINKING WATER QUALITY
Zones: Babinda, Bartle Frere, Bellenden Kerr, Bessie Point, Bramston Beach, Central, Fishery Falls, Goldsborough, Miriwinni, Mountain View/Orchid Valley, Northern, Southern. Compliance Targets E-Coli Compliance Target: 98% of samples to be compliant with ADWG. pH Compliance Target: 98% of samples to be compliant with ADWG Turbidity Compliance Target: 95% of samples to be compliant with ADWG Colour Compliance Target: 98% of samples to be compliant with ADWG
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
Percentage E-Coli Compliant Samples (Target 98%)
0%
20%
40%
60%
80%
100%B
abin
da
Bar
tle F
rere
Bel
lend
enK
err
Bes
sie
Poi
nt
Bra
mst
onB
each
Cen
tral
Fish
ery
Falls
Miri
win
ni
Mou
ntai
nV
iew
/O
rchi
d V
alle
y
Nor
ther
n
Sou
ther
n
Mos
sman
Dis
trict
Gol
dsbo
roug
h
Zone
% C
ompl
iant
Sam
ples
Prospective Actions N/A
Performance Rating:
X
Variance Report 1. Bessie Point - 0% 2. Central – 94% 3. Northern – 85% 4. Southern – 95% 5. Mossman – 28%
Percentage Compliant pH Samples (Target 98%)
95%
25%
85%94%
0%
20%
40%
60%
80%
100%
Bab
inda
Bar
tle F
rere
Bel
lend
enK
err
Bes
sie
Poi
nt
Bra
mst
onB
each
Cen
tral
Fish
ery
Falls
Miri
win
ni
Mou
ntai
nV
iew
/O
rchi
d V
alle
y
Nor
ther
n
Sou
ther
n
Mos
sman
Dis
trict
Gol
dsbo
roug
h
Zone
% C
ompl
iant
Sam
ples
* Bessie Point – Infrastructure is currently working on pH rectification through consultancies.
Prospective Actions 1. Bessie Point Short Term. Commence in situ testing (sampler to do on site) and flow Paced Acid Dose Trial. Drier weather increasing water supply from Behana to supplement. 2. Central Install pH Alarm at Henley's Reservoir. All zones: Medium Term (Infrastructure Branch): Commence study on high pH including impacts on users, impacts on infrastructure with a view to fixing the problem at the source
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report 1. Northern – 92%
Percentage Colour Compliant Samples (Target 98%)
92%
0%
20%
40%
60%
80%
100%B
abin
da
Bar
tle F
rere
Bel
lend
enK
err
Bes
sie
Poi
nt
Bra
mst
onB
each
Cen
tral
Fish
ery
Falls
Miri
win
ni
Mou
ntai
nV
iew
/O
rchi
d V
alle
y
Nor
ther
n
Sou
ther
n
Mos
sman
Dis
trict
Gol
dsbo
roug
h
Zone
% C
ompl
iant
Sam
ples
Prospective Actions N/A
Performance Rating:
Variance Report 1. Northern – 92%
Percentage Turbidity Compliant Samples (Target 95%)
92%
0%
20%
40%
60%
80%
100%
Bab
inda
Bar
tle F
rere
Bel
lend
enK
err
Bes
sie
Poi
nt
Bra
mst
onB
each
Cen
tral
Fish
ery
Falls
Miri
win
ni
Mou
ntai
nV
iew
/O
rchi
d V
alle
y
Nor
ther
n
Sou
ther
n
Mos
sman
Dis
trict
Gol
dsbo
roug
h
Zone
% C
ompl
iant
Zon
es
Prospective Actions N/A
Performance Rating:
Variance Report N/A
1. Operating capacity of Treatment Plants
020406080
100
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Februa
ry
March
April
MayJu
ne
2009/10 Financial Year
Perc
enta
ge
Freshw ater Treatment Plant
Whyanbeel Treatment PlantDaintree Treatment Plant
Mossman Treatment Plant
Prospective Actions N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
2. Compliance with Extraction Licence
020406080
100
July
Septem
ber
Novem
ber
Janu
ary
March May
Perc
enta
ge
Freshw ater PercentageBehana PercentageRex Creek PercentageWhyanbeel PercentageDaintree Percentage
2009/10 Financial Year
Prospective Actions Discussions currently underway to acquire extraction licences which match future and current demands.
Performance Rating:
Variance Report N/A
8. Drinking Water Quality Complaints / 1000 Properties
02468
10
July
Septem
ber
Novem
ber
Janu
ary
March
May
2009/10 Financial Year
Num
ber o
f C
ompl
aint
s
Number of DWQ Complaints/ 1000 PropertiesTarget
Prospective Actions N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
10. Number of Main Breaks / 100Km of Main
05
101520
July
Septem
ber
Novem
ber
Janu
aryMarc
hMay
2009/10 Financial Year
Num
ber o
f Bre
aks
Number of Main Breaks / 100km
Target
Prospective Actions N/A
Performance Rating:
Variance Report N/A
15. Minimum Flow Expectation at Boundary 25L / Minute • Indicator: Minimum flow expectation at boundary • Target: 25 L/min • Reporting Frequency: As requested by customers • Performance Assessment: No requests during this month
Prospective Actions N/A
Performance Rating:
Variance Report N/A
16. Maximum Water Pressure at Boundary 600KPA • Indicator: Maximum pressure at boundary • Target: 600 KPA • Reporting Frequency: As requested by customers • Performance Assessment: No requests during this month
Prospective Actions N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
17. Minimum Water Pressure Expectation at Boundary 220KPA • Indicator: Minimum pressure at boundary • Target: 220KPA • Reporting Frequency: As requested by customers • Performance Assessment: 38 requests during this month
o 6 low pressure complaints there was no problem found at all. o 10 low pressure complaints were rectified by repairing or replacing water
meter/PRV. o 10 low pressure complaints were caused by the meter or valves being
turned off. o 2 low pressure complaints are still under investigation. o 10 low pressure complaints were caused by a broken main/flushing main. o 0 low pressure complaints were rectified by altering pumps, valves, intake.
Prospective Actions N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
WATER MAIN BREAK INFORMATION FEBRUARY 2010
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment: YTD Actual
($) YTD Budget Revised ($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%) Revenue 37,766,142 36,898,262 867,880 2.0% FAVOURABLE
Reasons: Nil. • Implications / Actions: Nil.
Expenditure
28,171,661 28,610,770 439,109 2.0% FAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY OPERATIONS – WASTEWATER SERVICES - 6539 Mission: To minimise the operational costs of sewerage service delivery while maintaining agreed
service standards Outputs Title Description 1. Treated Wastewater Connection to City Sewer System; Production of a high quality
final effluent 2. Wastewater Services
Infrastructure Operation and Maintenance
Maintenance of wastewater infrastructure to service demands; Principal assets to be maintained include: • Major Treatment Plants (8) • Estuarine discharge points (6) • Freshwater discharge points (2) • Pumping Stations (214) • Sewerage mains (1,210km)
3. Sewer Overflow or Blockage Responses
Response time to notified sewer blockages or overflows
4. Wastewater Services Complaint Responses
Response time to complaints received relating to the sewer network or treatment plants
Officer Responsible: Wastewater Services Coordinator
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report N/A
Sewer Blockages / 100km of Main
050
100150
July
August
September
October
November
December
Janu
ary
FebruaryMarch April May
June
2009/2010 Financial Year
Num
ber o
f Blo
ckag
es Tar get Number of Sewer Chokes / 100 Km of Main
Prospective Actions N/A
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1 Develop a ten (10) year cycle for Inflow/Infiltration Inspections
Corporate Goal 10.2.1.
June 2016
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
X
Variance Report Variance is due to several failures on the station K rising main
Rising Main Breaks / per 100Km of Main
0
1
2
34
5
6
7
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Febr
uary
March
April
MayJu
ne
Number of Breaks
2009
/201
0 Fi
nanc
ial
Year
Target Number of Main Breaks / 100 Km of Main
Prospective Actions Planning for upgrading of this main is being undertaken via the Infrastructure branch.
Performance Rating:
Variance Report N/A
Response to Priority One Events Within One Hour
92%94%96%98%
100%102%
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Februa
ryMarc
hApri
lMay
June
2009/2010 Financial Year
% M
et
% of Events Met Target
Prospective Actions N/A
Performance Rating:
Variance Report N/A
Response to Priority One Events Within 5 Hours
92%94%96%98%
100%102%
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Februa
ryMarc
hApri
lMay
June
2009/2010 Financial Year
% M
et
% of Events Met Target
Prospective Actions N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
Odour Complaints / 1000 Properties
02468
July
Sept
emb
Nov
emb
Janu
ary
Mar
ch
May
2009/2010 Financial Year
Num
ber o
f C
ompl
aint
s (Y
Axi
s at
10%
Sca
le)
Target Number of Odour Complaints / 1000 Properties
Prospective Actions N/A
Performance Rating:
Variance Report N/A
Number of Overflow s per 100Km of Main
020406080
100120
July
Augu
stSe
ptem
ber
Octobe
rNo
vembe
rDe
cem
ber
Janu
ary
Febr
uary
March
April
May
June
2009/2010 Financial Year
Num
ber o
f Ove
rflow
s
Target Number of Overflow s / 100 Km of Main
Prospective Actions N/A
Performance Rating:
Variance Report . N/A
Wastewater Treatment Plants - Environmental License Compliance July 2009 to June 2010
859095
100105
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Februa
ryMarc
hApri
lMay
June
% C
ompl
ianc
e
Mossman Port Douglas Marlin Coast Northern Southern Edmonton Gordonvale Babinda
Prospective Actions N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report This inspection program has been adjusted from an 8 to a 10 year inspection period due to the added kilometres of sewer in the former Douglas shire.
Infiltration Investigation Program (Sewers Inspected)
0.00
200.00
400.00
600.00
800.00
1000.00
1200.00
Jan-0
5
Jan-0
6
Jan-0
7
Jan-0
8
Jan-0
9
Jan-1
0
Jan-1
1
Jan-1
2
Jan-1
3
Jan-1
4
Km
of S
ewer
s
Averaged Metres Inspected Ten Year Period
Prospective Actions
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised ($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%) Revenue 44,346,934 44,905,573 -558,639 -1.0% UNFAVOURABLE
• Reasons: Nil. • Implications / Actions: Nil.
Expenditure 32,063,729 32,592,098 528,369 2.0% FAVOURABLE • Reasons: Nil. • Implications / Actions: Nil.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY ENGINEERING AND MAINTENANCE - 6534
Mission: To minimise lifecycle costs of assets while maintaining agreed service standards.
Outputs Title Description 1. Reliability and Availability of
assets Ensure reliable operation of Assets
2. Review of assets Review of assets to current Australian Standards; Condition monitoring and assessment of water, wastewater and waste assets.
3. Preventative maintenance Undertake preventative maintenance to reduce unplanned interruptions to asset performance
Officer Responsible: Senior Maintenance Engineer Operations
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 2,710,787 2,853,837 -143,051 -5.0% UNFAVOURABLE • Reasons: Internal Revenue is
under budget by $143k, which is primarily made up of Capital Works Internal Revenue. Significant work being done for Operations means less capital project work is undertaken.
• Implications / Actions: Nil. Expenditure 1,800,486 2,470,612 670,127 27.0% FAVOURABLE
• Reasons: Employee Costs, Agency/Temp Staff, Materials and Internal Charges are under budget by $569.5k, $21.5k, $48.8k and $34k respectively. Employee costs are down due to employees costing time to work orders which redirect their costs to Water and Wastewater Operations. There has been minimal requirement to use Agency/Temp Staff yet this year. R&M Materials and Electrical supplies make up most of the variance in materials. These are ad hoc expenditure items and the budgets are linear. Yellow Fleet hire was budgeted for linearly over the year but February is the first month it has been used.
• Implications / Actions: Amendments were made at 3rd budget review.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY INFRASTRUCTURE – MANAGEMENT & ADMINISTRATION SUPPORT - 6700
Mission: To effectively plan, manage and deliver the Region’s Utility Infrastructure to meet the needs of the community to ensure a sustainable future
Outputs Title Description 1. Performance management for;
- Project Delivery - Planning & Design - Asset Management - Cleaner Seas - Infrastructure - Administration Support
Report monthly the measurable outputs of the unit against Corporate and legislative requirements.
2. Council Reports Review of reports relating to Infrastructure branch for submission to General Manager for approval to provide to Water & Waste Committee
3. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Branch
Ensure Business Excellence principles are applied to processes within Infrastructure branch
4. Capital Works Program Management
- Development of 10 Year Capital Works Program and Annual Capital Works Program
- Review and performance reporting of Annual Capital Works Programs
Officer Responsible: Manager Infrastructure Operating Budget Assessment: YTD
Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions (where variance is +/- 5%)
Revenue 1,316,242
1,529,298
-213,056 -14.0% UNFAVOURABLE • Reasons: Budget variation due to the
methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
• Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
Expenditure 1,315,115
1,715,049
399,933 23.0% FAVOURABLE • Reasons: Budget variation due to the
methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
• Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY INFRASTRUCTURE – INFRASTRUCTURE PROJECT DELIVERY - 6701 Mission: Strive to provide effective and efficient capital works project delivery within time and
budget Outputs Title Description 1. Water, Wastewater and Waste
Asset Project Delivery - Project delivery and contract administration for Water,
Wastewater and Waste assets - Coaching and mentoring of Project Managers
Officer Responsible: Executive Engineer, Infrastructure Project Delivery
Performance Indicators (Ratings: = Satisfactory,? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report
• Result Measure (Title): Capital projects delivered to the brief and on time • Result Target: 95% of tender documentation are issued without
error and lead to no consequential claims
80% of Capital Projects meet contracted practical completion date 90% of Capital Works budget achieved within annual reporting period on Budget
• Reporting Frequency: Monthly • Performance Assessment: NB: Dut to land acquisition issues and site relocation the Bellenden Kerr Reservoir has been deferred until the 2010/11 financial year
Prospective Actions Nil
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter ) No *
(enter X)
1. Construction of new reservoirs at Fishery Falls, Bellenden Ker, and Bartle Frere
Corporate 4 TMP Sub Plan 19
June 2010 45%
2. Review of feasibility for Copperlode Falls Dam Hydro-power generation
Corporate Goal.1
Dec 2009 100%
3. Contract documentation review and asset implementation
Corporate Goal .6.
June 2010 55%
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 615,759 1,052,128 -436,369 -41.0% UNFAVOURABLE • Reasons: Budget variation due to
the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
• Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
Expenditure 615,759 937,838 322,078 34.0% FAVOURABLE • Reasons: Budget variation due to
the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
• Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY INFRASTRUCTURE – PLANNING AND DESIGN - 6702 Mission: To plan and design water, wastewater and waste infrastructure that meets the needs of
the community on the basis of environmental, social and economic sustainability. Outputs Title Description 1. Water, Wastewater and Waste
Strategic Infrastructure Planning
Strategic and tactical planning for future infrastructure
2. Technical Advice
Technical advice and support including infrastructure performance criteria
3. Infrastructure design services Infrastructure design services 4. Design and technical standards Design and documentation technical standards relating to water,
wastewater, & waste services 5. Development Application
Assessment Advice Tactical advice within IPA framework in respect of Water & Waste activities
6. Demand Management Implementation of demand management initiatives Officer Responsible: Executive Engineer Planning & Design
On Target Operating Initiative Status Relevant
Linkage(s) Due Date Complete
(Enter %) Yes (enter
)
No * (enter X)
1. Implement Stage 1 of the Demand Management Strategy 2009 - 2012
Corporate Goal 4 TMP Sub Plan 12
Jun 2010 10%
2. Implement Fluoridation of drinking water supplies at Freshwater Water Treatment Plant, Behana Creek, Frenchmans Creek, Mossman WTP and Whyanbeel WTP.
Corporate Plan 5.2.2, 5.2.3 TMP Sub Plan 2
Dec 2009 (Tunnel Hill) & Dec 2010
100% (Tunnel
Hill) 20%
(Other sites combined)
3. Complete detailed design for recycled water scheme incorporating Airport, Botanical Gardens and Smithfield Village development
Corporate Goal 4 TMP Sub Plans 10&14
June 2010 12%
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report
• Result Measure (Title): Technical support provided to customer needs • Result Target: 100% compliance with customer requirements • Reporting Frequency: Monthly • Performance Assessment:
Prospective Actions
Performance Rating:
Variance Report High number of applications persist coupled with backlog created prior to implementing corrective actions in February.
• Result Measure (Title): Timely accurate advice on Development
Applications • Result Target: 90% completed by date, based on less than 10% return from DA • Reporting Frequency: Monthly • Performance Assessment: 78% Completed on time during the month.
Development Approval Turnaround Time
70%
75%
80%
85%
90%
95%
July
Augus
t
Septem
ber
Octobe
r
Novembe
r
Decembe
r
Janu
ary
Februa
ryMarc
hApri
lMay
June
Month 2009/10
% o
f Pro
ject
s M
et
% of Projects M et
Target
Prospective Actions Actions implemented in February 2010 has seen progressive decrease in backlog with good result forecasted for April.
Performance Rating:
Variance Report
• Result Measure (Title): Effectiveness based on achieving consumption
and non revenue water targets as per Demand Management Strategy • Result Target: System losses of less than 250 litres per
connection per day Reporting Frequency: Monthly • Performance Assessment:
Average water loss of 182 litres/connection/day recorded for 2009 Bill period 2. Therefore we are meeting our standards of service.
Prospective Actions
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 1,317,241 1,718,781 -401,540 -23.0% UNFAVOURABLE • Reasons: Budget variation due
to the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
• Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
Expenditure 1,317,845 1,583,216 265,370 17.0% FAVOURABLE
• Reasons: Budget variation due to the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget. Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY INFRASTRUCTURE – ASSET MANAGEMENT - 6703 Mission: To have an on demand integrated assets and GIS system, supplying information and
services; timely, accurately and efficiently.
Outputs Title Description 1. Asset Management Plans (AMP)
for Water & Waste Infrastructure
An Asset Management Strategy for Water & Waste Infrastructure, including Asset Management Plans (AMP) the maintenance of fixed asset data for all asset classes. Provide CRW&W input into AMDP.
2. GIS Strategy for Water & Waste Ongoing maintenance and co-ordination of Geographic Information System (GIS) Strategy for supporting the operations of Water & Waste in delivering its service target.
3. Capitalisation of Assets Asset financial information entered into asset registers and valued
4. GIS Support for Water & Waste GIS Technical Support Services to Water & Waste
Officer Responsible: Asset Co-ordinator
Result Measures (Title)
Result Targets Reporting Frequency
Performance Assessment
Performance Rating: ?
Variance Report 1).Implementation of SAM impacting on resource time to deliver AMPs 2) Waste Management Strategy required for Waste Services AMPs
1. Asset Management Plans developed for all asset classes
100% compliance with Project Plan
Monthly Project Plan #1534705 Gantt chart #1534740
Prospective Actions 1).Engage additional resources
for SAM development 2) Level 3 reporting to be
implemented within Waste Services
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Develop linkage between Corporate Systems and GIS to reflect age, operational status and maintenance history.
Corporate Goals 4/6
June 2010 92%
2. Implement detailed asset renewal strategies for inclusion in Asset Management Plans for all asset classes.
Corporate Goal 4
June 2010 90%
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating: Variance Report
2. Endorsement & Implementation of Spatial Data Strategy
100% Compliance with implementation plan
Bi-annual
Prospective Actions
Performance Rating: Variance Report
3. Capitalisation of Assets
95% All projects due Within 7 days of Asset Acquisition information being supplied
Quarterly Monthly
DM5 #1623564
Prospective Actions
Performance Rating: Variance Report
4. GIS support provided to customer needs
Compliance with customer requirements
Monthly 95% of jobs requested completed within timeframe agreed with customer
Prospective Actions
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 381,829 529,316 -147,487 -28.0% UNFAVOURABLE • Reasons: Budget variation due to
the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
• Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
Expenditure 384,829 509,504 124,674 24.0% FAVOURABLE • Reasons: Budget variation due
to the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget. Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY MAJOR PROJECTS – CLEANER SEAS - 6704
Mission: While utilising our values, we strive to provide effective and efficient delivery of the project within time and on budget
Outputs Title Description 1. Wastewater Treatment Plant
Upgrade Project delivery and contract administration using a Project Alliance (Cleaner Seas Project Alliance) delivery model
Officer Responsible: Wastewater/BNR Project Engineer
Performance Rating:
Variance Report
• Result Measure (Title): Project Delivery Measures • Result Target: Alliance Project Cost $188 Million Final Turn Out Costs $148 million 100% compliance with project milestones Nil unplanned disruptions • Reporting Frequency: Monthly • Performance Assessment:
Prospective Actions
Operating Budget Assessment: YTD
Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions (where variance is +/- 5%)
Revenue 631,349 1,044,248
-412,899 -40.0% UNFAVOURABLE • Reasons: Budget variation due to the
methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget. Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
Expenditure 626,816 850,389 223,574 26.0% FAVOURABLE • Reasons: Budget variation due to the
methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget.
Implications / Actions: Undertake review of methodology for calculation of budget with input from Manager – Infrastructure.
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No *
(enter X)
Liquid Stream Commissioning of Northern, Southern, Edmonton, Marlin Coast WWTP
Corporate Goal 1
November 2009
100%
111
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – MANAGEMENT & ADMINISTRATION SUPPORT - 4000 Mission: To provide cost effective, efficient and sustainable Waste Management Services. To
provide 100% accuracy of data management/reporting and high level of administrative services
Outputs Title Description 1. Performance management for:
- Contract Management - Buy back Shop - Waste Transfer Station
Operations - Landfill Operations - Materials Recovery (MRF)
Environmental Management Administration Support.
Report monthly the measurable outputs of the unit against Corporate and legislative requirements.
2. Council Reports Review of reports relating to Waste & Environment branch for submission to General Manager for approval to provide to Water & Waste Committee
3. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Branch
Ensure Business Excellence principles are applied to processes within Waste & Environment branch
Officer Responsible: Manager Waste & Environment
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Review CRC Waste Management Strategy Corporate Plan 4.3.1
August 2009
100% * Variance Report for Initiatives not on target: Council endorsed the Waste Management Strategy 2010-2015 in December 2009. * Prospective Actions for Initiatives not on target: Operating initiative is complete.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report 100% compliance.
Contractor Compliance with Contract Requirements
0%
20%
40%
60%
80%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
% C
ompl
ianc
e
Actual Compliance Target Compliance
Prospective Actions Continue to monitor.
Performance Rating:
Variance Report 100% compliance.
Compliance with DERM Licences
0%10%20%30%40%50%60%70%80%90%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
% C
ompl
ianc
e
Actual Compliance Target Compliance
Prospective Actions Continue to monitor.
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 16,333,427
16,239,806
93,621 1.0% FAVOURABLE • Reasons: N/A • Implications / Actions: N/A
Expenditure 5,178,708 3,644,358 -1,534,350 -42.0% UNFAVOURABLE • Reasons: An income tax
expense of $490k and a dividend expense of $1.14M were incurred this month, due to the positive Operating Position.
• Implications / Actions: N/A
113
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – CONTRACT MANAGEMENT - 4129 Mission: To have in place the best value for money contracts for the delivery of waste services.
Outputs Title Description 1. Domestic, Council and Commercial
waste and recyclables collection and transportation
• Contract No. 75086 Kerbside collection of domestic waste
• Contract No. 75222 Council Facilities waste collection • Contract No. 75087 Kerbside collection of domestic
(including Douglas Shire), Commercial and Council Facility recycling.
• Contract No. 40-04/05 Domestic, Commercial and Council Waste Collection, Transport & Disposal Services
2. Treatment of waste at Sita Environmental Solutions waste management facility
Contract No. 1396 Treatment of domestic waste
3. Contract No. 75230 Bio-solids Removal, transport and spreading of Council bio-solids waste
Officer Responsible: Waste Contracts Supervisor
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Domestic & Council facility Waste Collection contracts renewed
Corporate Plan 4.3.1
May 2010 85%
Variance Report for Initiatives not on target: Prospective Actions for Initiatives not on target:
114
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory) Performance Rating:
Variance Report Within target.
Number of Missed ServicesKerbside Waste Collection
020406080
100120140160
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun2009/2010
No.
of M
isse
d Se
rvic
es
Reported Missed Services Justif iable Missed ServicesAllow able Missed Services
Prospective Actions Continue to monitor.
Performance Rating:
Variance Report Within target.
Number of Missed ServicesKerbside Recyclable Collection
010203040506070
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of M
isse
d Se
rvic
es
Reported Missed Services Justif iable Missed ServicesAllow able Missed Services
Prospective Actions Continue to monitor.
Performance Rating:
X
Variance Report March 2010 is above the target.
Number of Missed ServicesCouncil Facilities Collection
0123456789
10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of M
isse
d Se
rvic
es
Reported Missed Services Justif iable Missed ServicesAllow able Missed Services
Prospective Actions Proposal for corrective action to be sought from Contractor at next Contractor performance meeting.
115
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
X
Variance Report Number of overdue requests.
Overdue Service RequestsKerbside Waste Collection
020406080
100120140160180
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of O
verd
ue R
eque
sts
New Service Overdue Missed Service Overdue Repair & Replacement Overdue
Prospective Actions Proposal for corrective action to be sought from Contractor at next Contractor performance meeting.
Performance Rating:
X
Variance Report Number of overdue requests.
Overdue Service RequestsKerbside Recyclable Collection
0
10
20
30
40
50
60
70
80
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of
Ove
rdue
Req
uest
s
New Service Overdue Missed Service Overdue Repair & Replacement Overdue
Prospective Actions Proposal for corrective action to be sought from Contractor at next Contractor performance meeting.
Performance Rating:
X
Variance Report Number of overdue requests.
Overdue Service RequestsCouncil Facilities Collection
0
1
2
3
4
5
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of
Ove
rdue
Req
uest
s
New Service Total Request New Service Overdue Missed Service Total Requests
Prospective Actions Proposal for corrective action to be sought from Contractor at next Contractor performance meeting.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
X
Variance Report Kerbside waste collection complaints are above the target.
Number of Complaints
0123456789
10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of C
ompl
aint
s
Kerbside Waste Collection Kerbside Recyclable CollectionCouncil Facilities Collection Treatment of WasteRemoval of Bio-solids Target - less than 5
Prospective Actions Proposal for corrective action to be sought from Contractor at next Contractor performance meeting.
Performance Rating: NA
Variance Report NA
12 Monthly Rolling Average % of Waste Diverted from Landfill for the Sita Facility
41% 38% 39% 41%43% 42% 42%
0%
20%
40%
60%
80%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
% o
f Was
te D
iver
ted
Actual Waste Diverted 91% of Target (46%)81% of Target (41%) Target (50%)
**February & March data is unable to be reported due to the breakdown at the Sita Environmental Solutions Advanced Resource Recovery Facility causing delays in data reconciliation.
Prospective Actions NA
Performance Rating: NA
Variance Report NA
12 Monthly Rolling Average % of Waste Beneficially Reused for the Sita Facility
68% 68% 66% 68% 69% 62% 55%
0%
20%
40%
60%
80%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2008/2009
% o
f Was
te R
euse
d
Actual Waste Diverted 91% of Target (19%)81% of Target (17%) Target (20%)
**February & March data is unable to be reported due to the breakdown at the Sita Environmental Solutions Advanced Resource Recovery Facility causing delays in data reconciliation.
Prospective Actions NA
117
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report 100% adherence
Contract Compliance with DERM Licences
0%
20%
40%
60%
80%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
% C
ompl
ianc
e
Actual Compliance Target Compliance
Prospective Actions Continue to monitor.
Operating Budget Assessment:
YTD Actual
($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions (where variance is +/- 5%)
Revenue 1,211,481
1,785,719
-574,238 -32.0% UNFAVOURABLE • Reasons: Revenue from Kerbside Collection under budget by $371.5k. The majority of this variance is due to:
o $150k for non-residential recycling revenue not realised.
o $86k for overestimate of revenue from Tablelands Regional Council for disposal of waste at Bedminster.
o $45 for accruals carried over from previous financial year.
o $45 for over accrual in March 2010 due to February Accruals being reversed in March, but no revenue or accruals being raised in March due to Bedminster not operating.
Internal Revenue is under budget by $204.4k due to an overestimate of revenue and Bedminster not operating. • Implications / Actions: Budget to be
reviewed for the 2010/11 financial year. Expenditure 9,572,46
510,902,1
02 1,329,63
612.0% FAVOURABLE
• Reasons: Currently under budget in Consultancies by $103.3k, anticipated expenditure coming up. Garbage Collection Services within Materials is $1.21M under budget.
• Implications / Actions: Reconcile all contract payments against invoices and accruals.
118
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – BUY BACK SHOP - 4126 Mission: To providing good quality items for resale with a high level of customer service
Outputs Title Description 1. Quality saleable items Items of value recovered from the waste stream and offered for
sale
Officer Responsible: Waste Services Supervisor
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating: X
Variance Report Buy Back Shop is operating at a 11% operating loss YTD.
Buy Back Shop Financial PerformanceOperate at a Profit
020,000
40,00060,00080,000
100,000120,000
140,000160,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
Dol
lar V
alue
($)
YTD Revenue YTD Expense
Prospective Actions Development of long term strategy to increase sales underway.
Performance Rating:
Variance Report Zero complaints received.
Number of Complaints
0
1
2
3
4
5
6
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No.
of C
ompl
aint
s
Buy Back Shop Target - less than 5
Prospective Actions Continue to monitor.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 120,168 200,191 -80,024 -40.0% UNFAVOURABLE • Reasons: Sale of Recyclable
items below budget by $80k. • Implications / Actions: The
Waste Management strategy lists a short term action to review operation of Buy Back Shop and Pricing Strategy. This action will commence by June 2010.
Expenditure 134,414 146,351 11,937 8.0% FAVOURABLE • Reasons: Employee Costs and
Overtime exceed budget by $4.6k, and $5.9k respectively. Agency/Temp Staff are under budget by $15.8k.
• Implications / Actions: Expenditure to be monitored. Allocation of employee costs & usage of temporary staff were adjusted at 3rd budget review.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – WASTE TRANSFER STATION OPERATIONS - 4101 Mission: To provide sustainable waste management services with a high level of customer service
Outputs Title Description 1. Transfer Station Management * All transfer stations to be managed in accordance with all
legislative requirements, particularly regarding continually increasing resource recovery. * Contract No: 38 – 06/07 Operation and management of Killaloe Transfer Station and Landfill
* Contract No: 100 – 02/03 Supervision of Newell Refuse Station * Contract No: 02 – 06/07 Supervision of Cow Bay Transfer Station * Contract No:101 – 05/06 Supervision of Daintree Refuse Station * Contract No: 7 – 05/06 Collection, transportation and disposal of refuse Daintree and Cow Bay Transfer Station * Contract No: 75248 – Processing of Green Waste * Contract No: 75259 – Removal and Disposal of Hazardous Waste * Contract No. 75259 Pre-qualified Suppliers Arrangement for the Removal and Disposal of Hazardous Waste
Officer Responsible: Waste Services Supervisor
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Develop a plan to introduce short to medium term arrangements for the supervision of operations at Division 10 Waste & Recycling Transfer Stations and Landfills in order to enter into a combined contract to commence on 1 September 2012.
Corporate Plan 4.3.1
Sept 2009 0% X
* Variance Report for Initiatives not on target: Variance is due to the implementation of a revised operational strategy. * Prospective Actions for Initiatives not on target: The Contract for the operation of Killaloe Transfer Station expires on 31 August 2010. The Contracts for the operation of Cow Bay, Daintree, and Newell Beach Transfer Stations have expired and are being operated by Agency Staff. A decision will be made regarding the mode of operation of the latter three (3) Transfer Stations upon recruitment of the Waste Operations Coordinator.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report Zero complaints received.
Number of Complaints
0
1
2
3
4
5
6
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
No. o
f Com
plai
nts
Transfer Stations Target - less than 5
Prospective Actions Continue to monitor.
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 1,567,677 1,744,351 -176,674 -10.0% UNFAVOURABLE • Reasons: Refuse Tipping Fees
and Internal Revenue are under budget by $214.9k & $122.9k while Sale of Scrap is over budget by $161.2k.
• Implications / Actions: Further analysis to be carried out on Refuse Tipping Fees to determine why under budget. Internal revenue was reallocated to contract management at 3rd review.
Expenditure 3,169,416 3,481,285 311,868 9.0% FAVOURABLE • Reasons: External Services
and Internal Charges are under budget by $221.6k and $194.3k respectively, while Agency/Temp costs are over budget by $100k.
• Implications / Actions: External Services is ad hoc expenditure however, budget is linear. Monitor Agency/Temp staff over coming months.
122
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – LANDFILL OPERATION - 4151 Mission: To manage closed landfills as required by the landfill licences and in accordance with
closure plans Outputs Title Description 1. Landfill management All open and closed landfills to be managed in accordance with
all legislative requirements particularly regarding obtaining final profile, monitoring programs and capping
Officer Responsible: Manager Waste & Environment
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Closure and Post Closure Plan for Portsmith Landfill completed & peer reviewed by DERM
Corporate Plan 4.3.1
December 2009
90% X
2. Site Based Management Plans for Killaloe & Newell Beach landfills revised & Site Development Plans submitted to DERM
Corporate Plan 4.3.1
March 2010
40% X
* Variance Report for Initiatives not on target: The complexity of the Closure and Post Closure Plan and the need to consider various options has resulted in delays. The revision of Site Based Management Plans has been delayed due to staff constraints. * Prospective Actions for Initiatives not on target: The draft Closure and Post Closure Plan for Portsmith Landfill is currently undergoing a peer review and has been submitted to DERM for its comments. Following feedback from both parties it is anticipated the Plans will be finalised by April / May 2010. Staff have been allocated to the preparation of the Site Based Management Plans and the anticipated completion date is now July 2010.
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report 100% compliance.
Landfills Compliance with DERM License
0%10%20%30%40%50%60%70%80%90%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
% C
ompl
ianc
e
Actual Compliance Target Compliance
Prospective Actions N/A
Operating Budget Assessment: YTD
Actual ($) YTD
Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 933,274 762,250 171,024 22.0% FAVOURABLE • Reasons: Refuse Tipping Fees
are over budget by $171k, due to the delayed closure of the Portsmith Landfill.
• Implications / Actions: Nil Expenditure 889,450 1,562,740 673,290 43.0% FAVOURABLE
• Reasons: External Services and Internal Charges are over budget by $462k and $107.3k respectively. The reduction in YTD expenditure is due to a $1.1M journal transferring expenditure from the Portsmith Landfill expenditure account to the Portsmith Landfill Remediation Provision account.
• Implications / Actions: A full reconciliation of work undertaken and materials purchased at Portsmith Landfill was completed to determine the amount that was transferred to the Provision.
124
Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – MATERIALS RECOVERY FACILITY (MRF) - 4127 Mission: To recover 90% of recyclable product delivered to the MRF in a safe and efficient manner
at a rate of 5 tonnes per hour. Outputs Title Description 1. Saleable recyclable product Recyclable material sorted into saleable products
Officer Responsible: MRF Supervisor
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating: X
Variance Report Feedstock contamination levels have been consistently high over the last six months.
YTD % of Contaminated Material Delivered to the MRF
16%16%17% 16%16%16%16%13%11%
0%10%20%30%40%50%60%70%80%90%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
YTD
% C
onta
min
atio
n
% Contaminated Target - Maximum Acceptable Level
Prospective Actions The Waste Management Strategy incorporates actions to reduce contamination of feedstock; the primary focus of which will be community education
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Complete operational efficiency audit of MRF and present recommendations to Council
Corporate Plan 4.3.1 June 2010
35%
* Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target:
125
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
X
Variance Report Product sent to market holding steady.
Percentage of Recyclable Product Sent to Market
53%63% 67% 67% 67% 67% 68% 67% 67%
0%
20%
40%
60%
80%
100%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
Perc
enta
ge o
f Ton
nes
Expo
rted
% Exported Target
Prospective Actions MRF operational efficiency review is planned to be completed by June 2010..
Performance Rating:
X Variance Report MRF is operating at a 62% operating loss YTD.
Financial Performance of Material Recovery FacilityOperate at a Profit
0200,000400,000600,000800,000
1,000,0001,200,0001,400,0001,600,0001,800,000
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2009/2010
Dol
lar V
alue
($)
YTD Revenue YTD Expense
Prospective Actions MRF operational efficiency review will focus on improving efficiencies, raising revenue and reducing costs. The Review is due for completion by the end of the current.
Operating Budget Assessment: YTD
Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions (where variance is +/- 5%)
Revenue 606,500 729,498 -122,998 -17.0% UNFAVOURABLE • Reasons:
Approximately $40k of product has been sent out to market during the month and payment has not been received as yet. Approx $50k of baled product is in stock waiting to be sent to market.
• Implications / Actions: Commodity market constantly reviewed and buyer’s prices updated monthly.
Expenditure 1,690,865
1,669,839
-21,026 -1.0% UNFAVOURABLE • Reasons: N/A Implications / Actions: N/A
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Agenda – Water & Waste Committee 21 April 2010 - #2537007
ACTIVITY WASTE & ENVIRONMENT – ENVIRONMENTAL MANAGEMENT – 4301 Mission: Ensure that impacts on the environment from Water & Waste’s operations and activities
are identified and minimised Outputs Title Description 1. Water & Waste Environmental
Licence Compliance Reports Environmental Licence compliance reports to the Environmental Protection Agency
2. Water & Waste Environmental Risk Assessment
Risk assessments associated with environmental requirements
Officer Responsible: Manager Waste & Environment
Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)
Performance Rating:
Variance Report N/A
• Result Measure (No. PINS): Compliance with Environmental Licence • Result Target: No. of PINS issued • Reporting Frequency: Monthly • Performance Assessment:
Compliance with Environmental Licenses 2009/2010
0
1
2
3
4
5
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Febru
ary
March
April
MayJu
ne
Date
Num
ber
Target PIN No. of PINS
Prospective Actions Continue to monitor.
On Target Operating Initiative Status Relevant Linkage(s)
Due Date Complete (Enter %) Yes
(enter )
No * (enter X)
1. Review, revise and commence implementation of Water & Waste’s Environmental Management System
Corporate Plan 4.1 June 2010
55%
X
* Variance Report for Initiatives not on target: The review and revision of the EMS has been delayed due to unexpected staff constraints. * Prospective Actions for Initiatives not on target: A review of the current circumstances will be undertaken by April 2010 to reschedule the EMS timeframe.
127
Agenda – Water & Waste Committee 21 April 2010 - #2537007
Performance Rating:
Variance Report N/A
• Result Measure (assessments): Number of Environmental Risk Assessments
Undertaken • Result Target: Visitation to all operating sites once per year • Reporting Frequency: Monthly • Performance Assessment:
Number of Environmental Risk Assessments Undertaken 2009/2010
0.02.04.06.08.0
10.012.014.016.018.0
July
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Janu
ary
Februa
ryMarc
hApri
lMay
June
Date
Num
ber
Target Actual Inspections
Prospective Actions N/A
Operating Budget Assessment:
YTD Actual ($)
YTD Budget Revised
($)
Var ($) Var (%) Variance Report & Prospective Actions
(where variance is +/- 5%)
Revenue 436,704 436,704 0.00 0.0% FAVOURABLE • Reasons: N/A • Implications / Actions: N/A
Expenditure 328,568 460,023 131,455 29.0% FAVOURABLE • Reasons: Employee Costs,
External Services and Consultancy Services are below budget by $33.7k, $35.9k and $54.1k respectively. Employee Costs are down due to a staff member taking an extended period of unpaid leave. External and Consultancy Services budgets are linear and expenditure is on an ad hoc basis.
• Implications / Actions: N/A