Post on 15-Jan-2016
Reclaiming Higher Ground: Creating
Organizations that Inspire the Soul
Reclaiming Higher Ground: Creating
Organizations that Inspire the Soul
The Secretan Leadership Retreat
There is more to life There is more to life than increasing its than increasing its
speed.speed.
Mahatma GandhiMahatma Gandhi
PerformanPerforman
cece
Since the invention of Since the invention of modern psychology by modern psychology by
Carl Jung, Sigmund Carl Jung, Sigmund Freud and others 100 Freud and others 100
years ago, we have relied years ago, we have relied on our ability to on our ability to
manipulate, control and manipulate, control and exploit the personality, exploit the personality, and the ego, in order to and the ego, in order to motivate performance.motivate performance.
Since the invention of Since the invention of modern psychology by modern psychology by
Carl Jung, Sigmund Carl Jung, Sigmund Freud and others 100 Freud and others 100
years ago, we have relied years ago, we have relied on our ability to on our ability to
manipulate, control and manipulate, control and exploit the personality, exploit the personality, and the ego, in order to and the ego, in order to motivate performance.motivate performance.
DELAYERINGDELAYERING DOWNSIZINGDOWNSIZING RESTRUCTURINGRESTRUCTURING RE-ENGINEERINGRE-ENGINEERING CUSTOMER SERVICECUSTOMER SERVICE TQMTQM SELF-DIRECTED TEAMSSELF-DIRECTED TEAMS
The Technology of The Technology of PERSONALITYPERSONALITY
DELAYERINGDELAYERING DOWNSIZINGDOWNSIZING RESTRUCTURINGRESTRUCTURING RE-ENGINEERINGRE-ENGINEERING CUSTOMER SERVICECUSTOMER SERVICE TQMTQM SELF-DIRECTED TEAMSSELF-DIRECTED TEAMS
SOULSOULThe Technology of The Technology of
PERSONALITYPERSONALITY
VALUESVALUES MEANINGMEANING BEAUTYBEAUTY LOVELOVE TRUTHTRUTH HIGHER PURPOSEHIGHER PURPOSE INTEGRITYINTEGRITY TRUSTTRUST AUTHENTICITYAUTHENTICITY
Engaging the Engaging the SOULSOUL
Profit is like Profit is like oxygen: oxygen:
essential for our essential for our survival but not survival but not the reason for the reason for our existence.our existence.
King Arthur and the Knights of the Round Table
WHOM WHOM DOES IT DOES IT SERVE?SERVE?
WHOM WHOM DOES IT DOES IT SERVE?SERVE?
The The Holy Holy GrailGrail
The Archetypes of The Archetypes of LeadershipLeadership
The WarriorThe Warrior
The MentorThe Mentor
The ServantThe Servant
Where love rules, there is Where love rules, there is no will to power; and where no will to power; and where power predominates, there power predominates, there love is lacking. The one is love is lacking. The one is the shadow of the otherthe shadow of the other
Carl Gustav JungCarl Gustav Jung
WE ARE WE ARE UNDER THE UNDER THE
SAME SAME SPELL...WE SPELL...WE
HAVE HAVE FORGOTTEN FORGOTTEN HOW TO ASK HOW TO ASK QUESTIONSQUESTIONS
Asking the Right QuestionsAsking the Right Questions Are we building a Sanctuary?Are we building a Sanctuary?
Asking the Right QuestionsAsking the Right Questions Are we building a Sanctuary?Are we building a Sanctuary? Do we make profits of which our Do we make profits of which our
souls can be proud?souls can be proud?
The non-spiritual approach to people…
““I should fire you, but I don’t believe in mixing I should fire you, but I don’t believe in mixing business with pleasure”business with pleasure”
Reengineering:Reengineering:
Dan Bollom, former CEO of Wisconsin Public Service
Corporation
Asking the Right QuestionsAsking the Right Questions Are we building a Sanctuary?Are we building a Sanctuary? Do we make profits of which our Do we make profits of which our
souls can be proud?souls can be proud? Do we tell the truth and keep our Do we tell the truth and keep our
promises?promises?
Asking the Right QuestionsAsking the Right Questions Are we building a Sanctuary?Are we building a Sanctuary? Do we make profits of which our Do we make profits of which our
souls can be proud?souls can be proud? Do we tell the truth and keep our Do we tell the truth and keep our
promises?promises? Are we communicating with the Are we communicating with the
language of love not war?language of love not war?
““I need reassurance Miss Kimble. Send someone in on his hands I need reassurance Miss Kimble. Send someone in on his hands and knees.”and knees.”
Spirit the Wonder DogSpirit the Wonder Dog
Asking the Right QuestionsAsking the Right Questions Is our work joyful?Is our work joyful?
FEARFEARFEARFEARDECAYDECAY
IMPOTENCEIMPOTENCE
LOW SELF-ESTEEMLOW SELF-ESTEEM
LOSS OF CONTROLLOSS OF CONTROL
STRESSSTRESSSTRESSSTRESS
ACTH & CGRPACTH & CGRP
SUPPRESSEDSUPPRESSEDIMMUNE SYSTEMIMMUNE SYSTEM
DIS-EASEDIS-EASE& BURN-OUT& BURN-OUT
HYPOTHALAMUSHYPOTHALAMUS & PITUITARY& PITUITARY
LOVELOVELOVELOVELEARNINGLEARNING
MASTERYMASTERY
HIGH SELF-ESTEEMHIGH SELF-ESTEEM
CONTROLCONTROL
INSPIR-ATION
INSPIR-ATION
IMMUNE SYSTEMIMMUNE SYSTEM ACTIVATEDACTIVATED
““HIGH”HIGH”
HYPOTHALAMUSHYPOTHALAMUS & PITUITARY& PITUITARY
ENDORPHINSENDORPHINSAND OPIATESAND OPIATES
There are 50 ways to There are 50 ways to leave your lover but leave your lover but only six exits on this only six exits on this
plane. plane. Southwest AirlinesSouthwest Airlines
Grace
Grace: from gratus, Latin for pleasing
divine influence; thoughtfulness towards others; good will; beauty and
NEVER GO TO SLEEP ANGRY WITH YOUR
SPOUSE
NEVER GO TO SLEEP ANGRY WITH YOUR
SPOUSE
Asking the Right QuestionsAsking the Right Questions Is our work joyful?Is our work joyful? Is our work rewarding - to the Is our work rewarding - to the
personality personality andand the soul? the soul?
salarysalary bonusbonus perksperks health benefithealth benefit vacationvacation promotionpromotion motivationmotivation titletitle incentiveincentive
WE TEND TO WE TEND TO REWARD THE REWARD THE PERSONALITY...PERSONALITY...
HOW DO WE REWARD?HOW DO WE REWARD?
emptinessemptiness meaninglessnessmeaninglessness vague-depressionvague-depression disillusionment disillusionment
about marriage, about marriage, family, and family, and relationshiprelationship
a loss of valuesa loss of values yearning for yearning for
personal fulfillmentpersonal fulfillment a hunger for a hunger for
spiritualityspirituality
AND IGNORE THE AND IGNORE THE NEEDS OF THE NEEDS OF THE
SOULSOUL
The most frequently treated The most frequently treated emotional complaintsemotional complaints
emptinessemptiness meaninglessnessmeaninglessness vague-depressionvague-depression disillusionment about marriage, disillusionment about marriage,
family, and relationshipfamily, and relationship a loss of valuesa loss of values yearning for personal fulfillmentyearning for personal fulfillment a hunger for spiritualitya hunger for spirituality
Thomas Moore, Care of the Soul, 1992Thomas Moore, Care of the Soul, 1992
Asking the Right QuestionsAsking the Right Questions Is our work joyful?Is our work joyful? Is our work rewarding - to the Is our work rewarding - to the
personality personality andand the soul? the soul? Are we creating beauty - a Are we creating beauty - a
Soulspace?Soulspace?
Beauty captivates the Beauty captivates the flesh in order to obtain flesh in order to obtain
permission to pass permission to pass right through to the right through to the
soulsoulSimone WeilSimone Weil
Asking the Right QuestionsAsking the Right Questions Is our work joyful?Is our work joyful? Is our work rewarding - to the Is our work rewarding - to the
personality personality andand the soul? the soul? Are we creating beauty - a Are we creating beauty - a
Soulspace?Soulspace? Do we win without creating losers?Do we win without creating losers?
The Mother Teresa Theory
Asking the Right QuestionsAsking the Right Questions Is our work joyful?Is our work joyful? Is our work rewarding - to the Is our work rewarding - to the
personality personality andand the soul? the soul? Are we creating beauty - a Are we creating beauty - a
Soulspace?Soulspace? Do we win without creating losers?Do we win without creating losers? Have we replaced rules with trust Have we replaced rules with trust
and judgment?and judgment?
Nordstrom Department Stores
Asking the Right QuestionsAsking the Right Questions Have we eliminated bureaucracy Have we eliminated bureaucracy
and hierarchy - the negative and hierarchy - the negative energy of organizations?energy of organizations?
Asking the Right QuestionsAsking the Right Questions Have we eliminated bureaucracy Have we eliminated bureaucracy
and hierarchy - the negative and hierarchy - the negative energy of organizations?energy of organizations?
Do we nourish creativity?Do we nourish creativity?
““Now then, does anybody else have a Now then, does anybody else have a stupid suggestion?”stupid suggestion?”
““Now then, does anybody else have a Now then, does anybody else have a stupid suggestion?”stupid suggestion?”
Asking the Right QuestionsAsking the Right Questions Have we eliminated bureaucracy Have we eliminated bureaucracy
and hierarchy - the negative and hierarchy - the negative energy of organizations?energy of organizations?
Do we nourish creativity?Do we nourish creativity? Do we honor and invest in Do we honor and invest in
learning?learning?
Asking the Right QuestionsAsking the Right Questions Have we eliminated bureaucracy Have we eliminated bureaucracy
and hierarchy - the negative and hierarchy - the negative energy of organizations?energy of organizations?
Do we nourish creativity?Do we nourish creativity? Do we honor and invest in Do we honor and invest in
learning?learning? Do we treat each other as sacred?Do we treat each other as sacred?
Quality as a Quality as a Sacred TrustSacred Trust
Asking the Right QuestionsAsking the Right Questions Are we building a Sanctuary?Are we building a Sanctuary? Do we make profits of which our Do we make profits of which our
souls can be proud?souls can be proud? Do we tell the truth and keep our Do we tell the truth and keep our
promises?promises? Are we communicating with the Are we communicating with the
language of love not war?language of love not war?
Asking the Right QuestionsAsking the Right Questions Is our work joyful?Is our work joyful? Is our work rewarding - to the Is our work rewarding - to the
personality personality andand the soul? the soul? Are we creating beauty - a Are we creating beauty - a
Soulspace?Soulspace? Do we win without creating losers?Do we win without creating losers? Have we replaced rules with trust Have we replaced rules with trust
and judgment?and judgment?
Asking the Right QuestionsAsking the Right Questions Have we eliminated bureaucracy Have we eliminated bureaucracy
and hierarchy - the negative and hierarchy - the negative energy of organizations?energy of organizations?
Do we nourish creativity?Do we nourish creativity? Do we honor and invest in Do we honor and invest in
learning?learning? Do we treat each other as sacred?Do we treat each other as sacred?
““Look, Joanna, I’ve told you over and over, I don’t have time Look, Joanna, I’ve told you over and over, I don’t have time for caring and sharing when I’m moving and shaking.” for caring and sharing when I’m moving and shaking.”
““Look, Joanna, I’ve told you over and over, I don’t have time Look, Joanna, I’ve told you over and over, I don’t have time for the soul when I’m focussed on personality.” for the soul when I’m focussed on personality.”
OURNEMANT OURNEMANT of GOHORTof GOHORT
OURNEMANT OURNEMANT of GOHORTof GOHORT
IT WILL TAKE IT WILL TAKE COURAGE TO ASK COURAGE TO ASK THE RIGHT THE RIGHT QUESTIONS, THAT QUESTIONS, THAT WILL BREAK THE WILL BREAK THE SPELL AND INSPIRE SPELL AND INSPIRE OUR SOULS...OUR SOULS...
Courage is the virtue Courage is the virtue on which all other on which all other
virtues mount. virtues mount. Clare Booth LuceClare Booth Luce
Life is either a daring Life is either a daring adventure, or nothingadventure, or nothing
Helen KellerHelen Keller
Never doubt that a small Never doubt that a small group of thoughtful, group of thoughtful,
committed people can committed people can change the world. Indeed, it change the world. Indeed, it is the only thing that ever is the only thing that ever
has.has.Margaret MeadMargaret Mead
Is your work Is your work smaller than your smaller than your
soul?soul?Mathew Fox, “The Reinvention of Mathew Fox, “The Reinvention of Work, 1994, HarperSanFranciscoWork, 1994, HarperSanFrancisco
WHOM WHOM DOES IT DOES IT SERVE?SERVE?
WHOM WHOM DOES IT DOES IT SERVE?SERVE?
The The Holy Holy GrailGrail