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APRIL 12, 2023 | SLIDE 1
www.realdolmen.com
STATE OF THE COMPANY
GENERAL ASSEMBLY 12 SEPTEMBER 2012
APRIL 12, 2023 | SLIDE 2
SUMMARY Single-source provider of integrated ICT solutions
Active in Benelux and France
Employing over 1600 professionals
FY 2011/12: €258,5m revenue / Ebitda €17,0m
2010/2011 to 2011/2012: 5,9% yoy revenue growth with improved EBIT margins
Strong financial position with 0 net debt & strong cash flow generation
€40,5m tax asset of which €21m recognized
Strong market position, good spread of customers and sound financial structure
APRIL 12, 2023 | SLIDE 3
VISION AND MISSION
Vision: To be the reference in the local market for integrated solutions supporting the complete ICT-lifecycle. Reference: be the preferred & trusted choice for customers,
partners and employees Local: proximity to our customers in the Benelux and France Integrated solutions: complete ICT offering covering the full
lifecycle, including infrastructure, applications and communications
Complete ICT-lifecycle: supporting all plan-build-operate activities
Mission: We make ICT work for your business.
APRIL 12, 2023 | SLIDE 4
Business Applications Enterprise Solutions Professional Services
Applications Enterprise Communications Infrastructure Solutions
DELIVERING AND REPORTING THE OFFERING
Breakdown in 5 business domains
Infrastructure Products
Business Solutions
Professional Services
Business Applications Enterprise Solutions
Professional Services Applications Enterprise Communications Services Infrastructure Solutions Services
Enterprise Communications Products Infrastructure Solutions Products
APRIL 12, 2023 | SLIDE 5
PLAN Operational & Strategic Program
Management Technical architecture both applicative
& infrastructural
BUILD Custom made applications Technical projects such as migration /
conversion / consolidation Standardize, virtualize, consolidate &
secure IT infrastructure
OPERATE Managed Services on the
infrastructural & Applicative platform Change management Hosting & housing of the IT
development / testing & production environment
A TRUE SINGLE-SOURCE SUPPLIER: EXAMPLE
BUSINESS SOLUTIONS Microsoft AX Finance CRM (Microsoft) /ECM (Sharepoint)
PROFESSIONAL SERVICES Day-to day operational IT resources
(even in Fost Plus IT management) Project & T&M
consultancy/development/project management
INFRASTRUCTURE PRODUCTS Datacenter fully based on HP
Hardware PC’s, Laptops, … Multifunctionals + integration Licences Microsoft/McAfee/VMware/…
APRIL 12, 2023 | SLIDE 6
REFERENCE ICT COMPANY The past year RealDolmen has clearly affirmed its status as reference ICT company.
Trends ICT Gazellen Award Trends Gazellen Ambassadors Award Best BEL Small Performer
In the latest study “Service Provider Performance in the BeLux” by Equaterra RealDolmen scored as best in class with 83% on general customer satisfaction number one position as best supplier for Application Management Runner-up position as best supplier for both Infrastructure Management and End User
& Service Management
RealDolmen is one of the leading partners for many of the large technology companies: only HP Converged Infrastructure Partner in Belgium. achieved at this moment 13 gold and 9 silver competencies at Microsoft, making us
unique in Belgium Winner of Microsoft Western European ALM Partner Award
APRIL 12, 2023 | SLIDE 7
A SOLID AND REFERENTIAL CUSTOMER BASE IN BOTH THE MID-MARKET AND LARGE ACCOUNTS
Logistics and Distribution
Life Science
Healthcare
Services
Government/EducationIndustry
Financial Services
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IN THE LOCAL MARKETProximity to our customers in the Benelux and France.
Offices:
Headquarters Brussels 1654 Huizingen
Belgium Bruxelles 1930 Zaventem Antwerp 2550 Kontich Ghent 9840 De Pinte Hasselt 3560 Lummen Kortrijk 8530 Harelbeke Namur 5101 Loyers
Luxembourg Luxembourg 1461
Luxembourg
France Paris 92806 Puteaux Lille 59650
Villeneuve
Headcount (in FTE)
Belgium 1226 France 364 Luxemburg
52
Total1642
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STRONG PARTNERSHIPS
APRIL 12, 2023 | SLIDE 10
Fam. Colruyt (2)17%
Free Float61%
Cegeka4%
Insti-tu-
tionals (1)7%
QuaeroQ10% RealDolmen
1%
SHAREHOLDER OWNERSHIP
Notes These figures represent the shareholdings on a non-diluted basis, i.e. without taking into account the possible conversion of warrants, convertible bonds or other financial instruments which may result in the creation of RealDolmen shares. They are based on the shareholder's declarations made in accordance with the applicable transparency legislation, which are also made available on this website, as per 22 March 2010. (1) “Institutionals” includes Fortis Investment Management NV that held or holds 1.65% of the issued share capital, Deutsche Bank AG that held or holds 2.64% of the issued share capital, and KBC that held or holds 2.59% of the issued share capital.(2) “Fam. Colruyt” refers to a number of related parties that made a joint declaration, the details of which are available on this website.
Number of shares after approval EGM July 2012:
5.207.767
APRIL 12, 2023 | SLIDE 11
Services
TURNOVER FY 2010/11 TO FY 2011/12
ProfessionalServices
Infrastructure Products
Business SolutionsFY
2010/11FY
2011/12
€36,5 mio
€36,4 mio
FY2010/11
FY2011/12
€82,7mio€74,2
mio
Total Group
FY2011/12
€258,5 mio€244,2
mio
FY2010/11
FY2010/11
FY2011/12
€139,3 mio€133,5
mio
+5,9%
+11,4%
+3,4%
+4,3%
+0,1%
APRIL 12, 2023 | SLIDE 12
MARGINS FY 2010/11 TO FY 2011/12
FY2010/11
FY2011/12
-1,0%-1,0%
Corporate
FY2010/11
FY2011/12
7,9%7,5%
Professional Services
FY2011/12
5,3%5,1%
FY2010/11
Total Group
FY2010/11 -2,4%
1,5%
Business Solutions
FY2010/11
FY2011/12
7,4%
5,6%
Infrastructure Products
FY2011/12
APRIL 12, 2023 | SLIDE 13
Rebit FY 2011
Day Rate Man.Serv. 3th Part.Prod
RDDC Billability FTE Own Prod. Avg Cost/FTE
Optim Car Cost Other Rebit FY 2012
12,552
13,590
FY 2011/12 YEAR OVER YEAR REBIT ANALYSIS
APRIL 12, 2023 | SLIDE 14
NET PROFIT BREAKDOWN
FY2011/12
€0,0mio
Non-recurring+€0,0 mio
FY2011/12
€-6,3 mio
Financial Result-€1,0 mio
FY2010/11
FY2011/12
€13,6mio€12,4
mio
REBIT+€1,2 mio
Taxes-€0,2 mio
FY2011/12
€7,3 mio€7,3 mio
Net Profit-€0,0 mio
€-0,2 mio
FY2010/11 FY
2011/12
FY2010/11
€-5,3 mio
€-0,4 mio
FY2010/11
EBIT+€0,6 mio
FY2010/11
FY2011/12
€13,6 mio
€13,0 mio
FY2010/11
€0,6 mio
APRIL 12, 2023 | SLIDE 15
BOND BUY BACK AND SHARE BUY BACK PROGRAMS During the fiscal year RealDolmen bought back €7,4m
worth of its €43.5m 2% senior unsecured convertible notes at favorable conditions.
RealDolmen purchased a total of 203.854 of its own treasury shares amounting to 3.81% of the total number of shares issued (i.e. 5,353,156 bundled shares).
APRIL 12, 2023 | SLIDE 16
March ‘09
€33,1 mio
€54,9 mio
€18,4 mio
€36,5 mio
CASH/DEBT POSITION
Cash (2)
Convertible debt (July 2012)
Other debt
(1) Last Twelve Months (LTM) Ebitda at relevant date(2) Cash = Cash + Assets held for trading + other Financial Assets
March ‘10
€45,4 mio
€57,4 mio
€17,0 mio
€40,4 mio
March ‘11
€57,5 mio
€54,6 mio
€9,7 mio
€44,9 mio
Net debtEbitda (1)1,01,2 -0,2
March ‘12
€51,6 mio
€51,1 mio
€9,7 mio
€41,4 mio
0,0
APRIL 12, 2023 | SLIDE 17
SUMMARY & OUTLOOK
We experience mixed IT investment appetite in Belgium and an outspoken negative impact of the economic environment in France and, to a lesser extent, in Luxembourg.
We expect Product revenue to be lower compared to last year. The strong products sales in last fiscal year and a limited visibility due to the nature of this business, especially in the current economic uncertainty call for caution.
We expect our Belgian services revenue to continue to show growth even if mitigated by a decreased productivity due to last year’s massive hiring effort of young professionals. International service revenue will be under substantial pressure.
As a consequence we anticipate, for 2012/2013, a sizable Products revenue decrease while still growing services. Margins will be under pressure mainly as a consequence of the negative evolution of our French business and the reduced products sale.
We remain confident that our leading market position and the strength of our single source offering, the benefit of the strategic projects in which we have continued to invest and our financial stability, even more critical in turbulent times, will allow us to continue to gain market share.
APRIL 12, 2023 | SLIDE 18
For more information:visit our website WWW.REALDOLMEN.COM
or contact:Thierry de VriesSecretary-GeneralTEL.:+32 2 801 55 55FAX: +32 2 801 55 99 thierry.devries@realdolmen.com
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APRIL 12, 2023 | SLIDE 19
www.realdolmen.com
CORPORATE GOVERNANCE
GENERAL ASSEMBLY 12 SEPTEMBER 2012
APRIL 12, 2023 | SLIDE 20
ANNUAL MEETING: CORPORATE GOVERNANCE DECLARATION Board of Directors
Same team – 2 company changes Same period – General Meeting September 2014 99% participation
Audit / Nomination & Remuneration Committee Same team 100% participation
Executive Management Team completed with
Manager in charge of Wallonia
APRIL 12, 2023 | SLIDE 21
REMUNERATION REPORT
Law 6 April 2010 Mandatory information
Policy: history; modifications; strategy changes; new proposal Transparency about, among other:
Directors fees Executive management compensation C.E.O.: details about fees Executive compensation
– Current scheme based on 1 year targets: Art. 520ter Company Law– Approved by EGM 20 July 2012– Other decisions EGM 20 July 2012:
» Capital decrease and capital increase» Authorized capital
Submitted to Works Council Discussed and explained to unions: Information Day 6 September
2012