Post on 10-Mar-2015
AMADEUS REISSUE
AMADEUS REISSUE
Training Manual
July 2009
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
2
INDEX
EISSUE OF UNUSED TICKET FOR A FARE DIFFEREN 3
RE
IS
PN
PN
PNRE
REIS
RE
R CE .....................................................................................................DISPLAY IF TICKETED PNR..................................................................................................................................................... 3 DISPLAY OF ISSUED ELECTRONIC TICKET RECORD......................................................................................................... 3 PNR DISPLAY WITH NEW ITINERARY.................................................................................................................................... 4 PRICE AN ITINERARY .............................................................................................................................................................. 4 PNR DISPLAY AFTER REISSUE............................................................................................................................................ 14 ISSUE OF UNUSED TICKET AS A FARE DIFFERENCE FOR MULTI PASSENGERS ....................................................... 15 DISPLAY OF TICKETED PNR................................................................................................................................................. 15 DISPLAY OF ISSUED ELECTRONIC TICKET RECORD....................................................................................................... 15 PRICE AN ITINERARY ............................................................................................................................................................ 18 ENTER THE ORIGINAL ISSUED TICKET DETAILS .............................................................................................................. 36
FOR INFANT........................................................................................................................................................................ 36 FOR CHILD.......................................................................................................................................................................... 38 FOR ADULT......................................................................................................................................................................... 40 SUE THE E-TICKET ............................................................................................................................................................. 43 FOR INFANT........................................................................................................................................................................ 43 R DISPLAY AFTER REISSUE INFANT TICKET................................................................................................................ 44 FOR CHILD.......................................................................................................................................................................... 45 R DISPLAY AFTER REISSUE FOR CHILD ....................................................................................................................... 46 FOR ADULT......................................................................................................................................................................... 47 R DISPLAY AFTER REISSUE FOR ADULT ...................................................................................................................... 48
ISSUE OF PARTIALLY USED TICKET FOR FARE DIFFERENCE ....................................................................................... 49 DISPLAY TICKETED PNR....................................................................................................................................................... 49 DISPLAY ISSUED ELECTRONIC TICKET RECORD............................................................................................................. 49 NEW ITINERARY PNR ............................................................................................................................................................ 50 PRICE AN ITINERARY FOR NEW AND FLOWN/USED SEGMRNTS................................................................................... 50
UPDATE TST....................................................................................................................................................................... 52 REMOVE THE TSTS FLAG................................................................................................................................................. 52 SUE OF UNUSED TICKET WITH ADC AS A PENALTY .................................................................................................... 62
DISPLAY OF TICKETED PNR................................................................................................................................................. 62 DISPLAY OF ISSUED ELECTRONIC TICKET RECORD....................................................................................................... 62 PRICE AN ITINERARY ............................................................................................................................................................ 65 PNR DISPLAY AFTER REISSUE............................................................................................................................................ 75 ISSUE OF UNUSED TICKET FOR FARE & TAX DIFFERENCE........................................................................................... 76 DISPLAY OF TICKETED PNR................................................................................................................................................. 76 DISPLAY OF ISSUED ELECTRONIC TICKET RECORD....................................................................................................... 77 PRICE AN ITINERARY ............................................................................................................................................................ 78 PNR DISPLAY AFTER REISSUE............................................................................................................................................ 88
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
3
REISSUE OF UNUSED TICKET FOR A FARE DIFFERENCE For example, The following PNR ticketed for QEE7QR2 Fare Base, with Fare as QAR830.00 Taxes as QAR40.00 QA, QAR300.00YQ, and QAR80.00AE
DISPLAY IF TICKETED PNR Following is the Original issued Ticketed PNR
DISPLAY OF ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record
Now Assuming Passenger wish to change his return schedule which is confirm in L-Class, Reissue the original issued ticket with Additional QAR640.00
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
4
PNR DISPLAY WITH NEW ITINERARY Change the Itinerary as per require Booking class, in this example Booked L-Class
PRICE AN ITINERARY Price New Booked segments: FXP
System Response
To save the changes in the TST, enter: REZAFAR; ER
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
5
System Response
To TST display, entry: TQT or TQT/T1 or TQT/Tn (n=TST Number)
System Response
Check Box for require TST to open
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
6
Click on OPEN icon
System Response
Click on EXCHANGE Icon to start the reissue process
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
7
System Response
Click on OK icon
System Response
Check Box require TST for re-issue
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
8
Click on OPEN icon to open the TST
System Response
Enter the Additional collection (ADC) Amount in the TOTAL: QAR640
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
9
Enter the New Form of Payment with the Additional collection (ADC) amount: O/CASH + / CASH / QAR640
Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any)
Click on UPDATE icon
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
10
System Response
Click on OK icon System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
11
Click on CROSS to exit from the TST
System Response
To save the changes in the PNR, Enter: RFZAFAR; ER
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
12
To Display issued E-Ticket Record: TWD/L6
System Response
To enter the original Issued e-ticket details for re-issue: FO*L6
System Response
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 2, 3
Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket) System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
13
Save the Changes in the PNR: RF ZAFAR; ER
To Display issued E-TICKET record before re-issue: TWD/L6
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
14
To issue the E-ticket, enter: TTP/P1/S 2, 3 / RT
System Response
PNR DISPLAY AFTER REISSUE
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
15
REISSUE OF UNUSED TICKET AS A FARE DIFFERENCE FOR MULTI PASSENGERS For example, The following PNR ticketed for MHRRSTN1Fare Base, with Fare as QAR3490.00 Taxes as QAR40.00 QA, and QAR540.00YQ
DISPLAY OF TICKETED PNR Following is the Original issued Ticketed PNR
DISPLAY OF ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
16
To check the Reservation Change Penalty rules for the original Issued ticket, Entry: FQD DOHMNL/D04JUL09/AQR/CM/R, 01JUL09 FQD Transaction code DOHMNL Origin & Destination Three letters code / Slash 04JUL09 Date of Travel with Year / Slash A Indicator for Airline QR Airline Two letters code / Slash C Booking Class Indicator M Class of Travel / Slash R, Request Indicator with Comma 01JUL09 Issued date if the Ticket with year
To Display the Penalty rule for Fare on line number 2, enter: FQN02*PE
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
17
As per the Fare Rules, The Changes permitted Free of charge. Now assuming M-Class is not available and itinerary booked in L-Class
Once Reservation Changed for all segments in the PNR, system converted ‘’FA’’ elements into the ‘’FHE’’.
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
18
In case of a new created PNR, Enter the e-ticket number manually as: For Infant:
For Child:
For Adult:
PRICE AN ITINERARY Price the PNR: FXP
System Response
To save the changes in the TST, enter: REZAFAR; ER
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
19
System Response
To TST display, entry: TQT
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
20
Check Box for require TST to open and click on OPEN
Click on EXCHANGE Icon to start the reissue process
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
21
Click on OK icon
Enter the Additional collection (ADC) Amount in the TOTAL: QAR160
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
22
Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any)
Enter the Validating carrier: QR
Enter the Commission value: 0
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
23
Enter the Original Form of Payment and the Additional collection Form of Payment with Amount, click on UPDATE: O/CASH+/CASH/QAR160
Click on OK
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
24
Click on CROSS to exit from the TST
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
25
Repeat the above steps to update the Child Passenger TST
To TST display, entry: TQT
Check Box for require TST to open and click on OPEN
Click on EXCHANGE Icon to start the reissue process
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
26
Click on OK icon
Check Box for require TST to open, Click on OPEN
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
27
Enter the Additional collection (ADC) Amount in the TOTAL: QAR300
Enter the validating carrier: QR
Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
28
Enter the Commission value: 0
Enter the Original Form of Payment and Additional collection Form of Payment with Amount and click on UPDATE: O/CASH+/CASH/QAR 300
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
29
Click on OK icon
Click on CROSS to exit from the TST
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
30
System Response
To TST display, entry: TQT
Check Box require TST for re-issue and Click on OPEN
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
31
Click on EXCHANGE Icon to start the reissue process
Click on OK icon
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
32
Check Box require TST for re-issue and Click on OPEN
Enter the Additional collection (ADC) Amount in the TOTAL: QAR400
Enter the VALIDATING CARRIER: QR
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
33
Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any)
Enter the Commission value: 0
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
34
Enter the Original Form of Payment and Additional collection Form of Payment with Amount and click on UPDATE: O/CASH+/CASH/QAR400
Click on OK icon
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
35
Click on CROSS to exit from the TST
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
36
ENTER THE ORIGINAL ISSUED TICKET DETAILS
FOR INFANT Display the Infant Issued e-ticket record: TWD/L10
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
37
To enter the original Issued e-ticket details for re-issue: FO*L10
System Response
For Infant Enter INF after ‘’FO’’
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 3,4
Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
38
FOR CHILD Display the Child Issued e-ticket record: TWD/L11
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
39
To enter the original Issued e-ticket details for re-issue: FO*L11
System Response
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P2 / S 3,4
Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket) System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
40
FOR ADULT Display the Adult Issued e-ticket record: TWD/L12
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
41
To enter the original Issued e-ticket details for re-issue: FO*L12
System Response
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 3,4
Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
42
System Response
Save the Changes in the PNR: RF ZAFAR; ER
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
43
ISSUE THE E-TICKET
FOR INFANT Display the Infant Issued e-ticket record: TWD/L10
Print the ticket for Infant: TTP/P1/INF/S3, 4/RT
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
44
System Response
PNR DISPLAY AFTER REISSUE INFANT TICKET
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
45
FOR CHILD Display the Infant Issued e-ticket record: TWD/L13
Print the ticket for Child: TTP/P2/S3,4/RT
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
46
System Response
PNR DISPLAY AFTER REISSUE FOR CHILD
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
47
FOR ADULT Display the Infant Issued e-ticket record: TWD/L13
Print the ticket for Adult: TTP/P1/PAX/S3,4/RT
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
48
System Response
PNR DISPLAY AFTER REISSUE FOR ADULT
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
49
REISSUE OF PARTIALLY USED TICKET FOR FARE DIFFERENCE For example, The following PNR ticketed for ULE1YQA1 Fare Base, with Fare as QAR 2330.00 Taxes as QAR40.00 QA
DISPLAY TICKETED PNR Following is the Original issued Ticketed PNR
DISPLAY ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record
Now Assuming Passenger wish to change his return schedule which is confirm in M-Class, Reissue the original issued ticket with Additional QAR380.00
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
50
NEW ITINERARY PNR Change the Itinerary as per require, Here U-class was not available and Booked in M-Class
PRICE AN ITINERARY FOR NEW AND FLOWN/USED SEGMRNTS Price New Booked segments and the Flown / Used segments with the help of Past Date pricing option: FXP/S2X, 3, 7, 8/R, 20MAY09 FXP Transaction code for Itinerary Pricing / Separator S Indicator for Segments 2 Flown / Used Segment Number 2 X No-stopover indicator (If no stop in original itinerary) ,3 Comma, Flown / Used segment number 3 ,7 Comma, New Added Segment number 7 ,8 Comma, New Added Segment number 8 / Separator R, Past Date Pricing Indicator with Comma 20MAY09 Date, Month, and Year for original Issued ticket
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
51
System Response
To save the changes in the TST, enter: REZAFAR; ER
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
52
UPDATE TST Update the TST for requires segments to Issue as a new itinerary, in this example Segment Number 7, 8 to reissue: Entry: TTU / T1 / S7, 8 TTU Transaction Code to update existing TST / Separator T1 TST Number 1, here require TST number / Separator S Transaction Code for Segment 7, 8 Segment number 7, 8 (As per new itinerary for reissue)
System Response
REMOVE THE TSTS FLAG Remove the TST flag after update the TST with require segments: TTF/T1
System Response
To TST display, entry: TQT/T1 or TQT/Tn (n=TST Number)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
53
System Response
Click on Exchange icon
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
54
Click on OK icon
System Response
Check Box for require TST for re-issue
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
55
Click on OPEN icon
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
56
Enter the Additional collection (ADC) Amount in the TOTAL: QAR 380
Enter the Origin Destination as per ORIGINAL origin and CURRENT destination
Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
57
Enter the New Form of Payment with the Additional collection (ADC) amount: O/INV + / CASH / QAR380
Click on UPDATE icon
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
58
Click on OK icon
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
59
Click on CROSS to exit from the TST
System Response
To Display issued E-Ticket Record: TWD/L12
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
60
ystem ResponseS
To enter original Issued e-ticket details for re-issue: FO*L12
System Response
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 7, 8
Press enter to add the ‘’FO’’ details in the PNR Automatically (Recheck the Date of Issue for Original Issued ticket)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
61
ystem ResponseS
Save the Changes in the PNR: RF ZAFAR; ER
To Display issued E-TICKET record before re-issue: TWD/L12
o issue the E-ticket, enter: TTP/P1/S 7, 8 / RT T
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
62
EISSUE OF UNUSED TICKET WITH ADC AS A PENALTY
are as AR 2660.00, Taxes as QAR 540.00 YQ, QAR 40.00 QA, QAR 130.00RA, and
ISPLAY OF TICKETED PNR R
RFollowing are the steps to reissue of unused ticket with ADC as a Penalty. For Example, the following PNR ticketed for WHRRSUP2 Fare Base, With FQQAR 40.00DE
DFollowing is the Original issued Ticketed PN
ISPLAY OF ISSUED ELECTRONIC TICKET RECORD DFollowing is the Original Issued Electronic record
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
63
Now Assuming Passenger wishes to change his SCHEDULE, before changes the schedule check the Fare rules for reservation change penalty as: Entry: FQD DOHFRA/D29JUL09/AQR/CW/R, 12JUL09 FQD Transaction code DOHFRA Origin & Destination Three letters code / Slash 29JUL09 Date of Travel with Year / Slash A Indicator for Airline QR Airline Two letters code / Slash C Booking Class Indicator W Class of Travel / Slash R, Request Indicator with Comma 12JUL09 Issued date if the Ticket with year
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
64
To Display the Penalty rules for Fare on Line number 1, Enter: FQN1*PE
s per Fare Rules for Changes, Any Time Changes with QAR110.00 Charges
ow Change the reservation as per require schedule
A N
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
65
PRICE AN ITINERARY Price New Booked segments: FXP
To save the changes in the TST, enter: REZAFAR; ER
o TST display, entry: TQT or TQT/T1 or TQT/Tn (n=TST Number) T
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
66
System Response
Check Box for require TST to open and click on OPEN
Click on EXCHANGE Icon to start the reissue process
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
67
Click on OK icon
Check Box for require TST to open and click on OPEN
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
68
OX Click on TAXES B
System Response
nter the Penalty Amount with Reissue Tax code (Every Airline have own reissue code) E
And click on ‘’OK’’
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
69
System Response
Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
70
of Payment with the Additional collection (ADC) amount: O/CASH + / CASH / QAR110 and click on update Enter the New Form
Click on OK
Click on CROSS to exit from the TST
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
71
System Response
Display the Issued E-Ticket record: TWD/L6
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
72
System Response
To enter the original Issued E-Ticket details for Re-issue: FO*L6
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
73
System Response
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 2, 3
Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket) System Response
To save the changes in the TST, enter: REZAFAR; ER
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
74
Ticket record: TWD/L6 Display the Issued E-
Print the Ticket: TTP/P1/S2,3/RT
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
75
System Response
PNR DISPLAY AFTER REISSUE
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
76
UNUSED TICKET FOR FARE & TAX DIFFERENCE ollowing are the steps to reissue unused ticket with Tax & Fare difference.
RA-DOH as WHRRSUP2 Fare Base, With Fare as QAR 2660.00, Taxes as QAR 540.00 YQ, QAR 40.00 QA, QAR 130.00RA, and QAR 40.00DE
DISPLAY OF TICKETED PNR Following is the Original issued Ticketed PNR
REISSUE OF
F For Example ticket was issued for DOH-F
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
77
l Issued Electronic record
DISPLAY OF ISSUED ELECTRONIC TICKET RECORD Following is the Origina
Now Assuming Passenger wishes to change his itinerary as:
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
78
Delete the existing TST for NEW ITINERARY Pricing: TTE/ALL
PRICE AN ITINERARY Price New Booked segments: FXP
To save the changes in the TST, enter: REZAFAR; ER
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
79
E:CALCULATE THE FARE AND TAX DIFFERENC ISSUED TICKET FARE AND TAXES NEW ITINERARY FARE AND TAXES FARE: QAR3110.00 QAR3380.00 Taxes: QAR540.00 YQ QAR540.00 YQ
QAR40.00 QA QAR40.00 QA QAR120.00 QX QAR40.00 FR QAR60.00 FR
QAR30.00 IZ Note:
QAR130.00 RA QAR40.00 DE
Always Compares Old Fare with New Fare, and Old Taxes Type with New Taxes Type. In above example: Fare Difference: QAR270.00 Tax Difference: QAR120.00 QX QAR40.00 FR QAR60.00 FR QAR30.00 IZ ========= Collectable: QAR520.00 To TST display, entry: TQT or TQT/T1 or TQT/Tn (n=TST Number)
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
80
Check Box for require TST to open and click on OPEN
Click on EXCHANGE Icon to start the reissue process
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
81
Click on OK
Check Box for require TST to open and click on OPEN
System Response
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
82
ES Box Click on TAX
ystem ResponseS
Update the Collectable New Taxes and collected Taxes, Click OK
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
83
System Response
Enter the Total Collectable Amount in the TOTAL
Enter the New Form of Payment with the Additional collection (ADC) amount: O/CASH + / CASH / QAR520 and click on update
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
84
Click on OK
Click on CROSS to exit from the TST
Display the Issued E-Ticket record: TWD/L7
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
85
original Issued E-Ticket details for Re-issue: FO*L7 To enter the
System Response
Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 2, 4
Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket)
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
86
System Response
in the TST, enter: REZAFAR; ER To save the changes
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
87
Ticket record: TWD/L7 Display the Issued E-
Print the Ticket: TTP/P1/S2, 4/RT
_____________________________________________________________________ Amadeus Reissue Amadeus Qatar W.L.L
88
System Response
PNR DISPLAY AFTER REISSUE