QUALITY MANAGEMENT PLAN

TEAM EPSILON

Presenter: Vivian Weeks, Project Manager

#NYUTEAMCULTURE

Our QM Plan’s Purpose

Ensures Quality Is “Planned”

Defines How Quality Will Be Managed

Defines Quality Assurance Activities

Defines Acceptable Standards

QUALITY CONTROL

QUALITY REQUIREMENTS

QUALITY ASSURANCE

QUALITY MGMT. APPROACH

Steps to HIGH Quality

Our Approach

1

2

3

Project TeamMETRICS

QUALITY GROUP

METRICS

SCHEDULE

RESOURCES

PROCESS PERFORMANCE

PRODUCT PERFORMANCE

QUALITY ASSURANCE TOOL/MATRIX

PROCESS ACTION

ACCEPTABLE PROCESS STANDARDS

PROCESS PHASE

ASSESSMENT INTERVAL

You Tube Video Film Buffering

< 60 seconds Buffering Weekly

Blog Views < 4 paragraphsMust have one picture

Editing Daily

Twitter Entries Non Explicit/No Personal Attacks

Entry Daily

QUALITY CONTROL TOOL/Matrix

FEATURE

DATE ITEM MEASURED

REQUIRED VALUE

ACTUALLY MEASURED

ACCEPTABLEY/N

RECOMMENDATION

DATERESOLVED

Video 4/30/14 Content on Group Issues

No Defamation

Content Y N/A 5/1/14

Subject Matter Expert(SME) on Blog

6/28/14 Level of knowledge on teams

Has published a peer reviewed article on teams

SME’s article on teams in Harvard Business Review

Y N/A 6/30/14

Continual Process for Quality Improvement Management

Focus on: Planning Strategy Resources Tools Is Continuous After Go-Live