Providing Providing Services to “Non-Services to “Non-

Traditional” Traditional” Library UsersLibrary Users

ChallengesChallenges

Many students are trade Many students are trade apprentices.apprentices. A large number of those who choose A large number of those who choose

trade careers do so because they trade careers do so because they disliked academic study.disliked academic study.

ChallengesChallenges

Many students are trade Many students are trade apprentices.apprentices. A large number of those who choose A large number of those who choose

trade careers do so because they trade careers do so because they disliked academic study.disliked academic study.

Most of the students have poor Most of the students have poor Information Literacy skills and/or Information Literacy skills and/or limited computer skills.limited computer skills.

ChallengesChallenges

Many students are trade apprentices.Many students are trade apprentices. A large number of those who choose A large number of those who choose

trade careers do so because they trade careers do so because they disliked academic study.disliked academic study.

Most of the students have poor Most of the students have poor Information Literacy skills and/or Information Literacy skills and/or limited computer skills.limited computer skills.

A number of students have literacy A number of students have literacy difficulties.difficulties.

Getting Students Into Getting Students Into the Librarythe Library

ToursTours Building a good rapport with the Building a good rapport with the

teachers means they will bring each teachers means they will bring each new class into the library for orientation new class into the library for orientation – getting the students though the door.– getting the students though the door.

Getting Them Back for Getting Them Back for FunFun

ToursTours In addition to telling them about what In addition to telling them about what

the library can provide for study, the library can provide for study, emphasizing what the library can emphasizing what the library can provide for recreation, and encourage provide for recreation, and encourage them to come back and use it.them to come back and use it. CDsCDs Magazines (especially car magazines)Magazines (especially car magazines) NewspapersNewspapers Pool cuesPool cues

Getting Students to StayGetting Students to Stay

AtmosphereAtmosphere Food in the library.Food in the library.

Getting Students to StayGetting Students to Stay

AtmosphereAtmosphere Food in the library.Food in the library. Noise.Noise.

Getting Students to StayGetting Students to Stay

AtmosphereAtmosphere Food in the library.Food in the library. Noise.Noise. Talking to students.Talking to students.

… … And Use the Library And Use the Library for Studyfor Study

AttitudeAttitude ““That’s what we’re here for” – That’s what we’re here for” –

encouraging students to ask librarians encouraging students to ask librarians for help with the “easy” stuff if they are for help with the “easy” stuff if they are not sure. They don’t have to know how not sure. They don’t have to know how to do everything… yet!to do everything… yet!

… … And Use the Library And Use the Library for Studyfor Study

AttitudeAttitude ““That’s what we’re here for” – That’s what we’re here for” –

encouraging students to ask librarians encouraging students to ask librarians for help with the “easy” stuff if they are for help with the “easy” stuff if they are not sure. They don’t have to know how not sure. They don’t have to know how to do everything… yet!to do everything… yet!

Judging and individual’s willingness to Judging and individual’s willingness to learn to do something for themselves.learn to do something for themselves.

… … And Use the Library And Use the Library for Studyfor Study

AttitudeAttitude ““That’s what we’re here for” – That’s what we’re here for” –

encouraging students to ask librarians encouraging students to ask librarians for help with the “easy” stuff if they are for help with the “easy” stuff if they are not sure. They don’t have to know how not sure. They don’t have to know how to do everything… yet!to do everything… yet!

Judging and individual’s willingness to Judging and individual’s willingness to learn to do something for themselves.learn to do something for themselves.

Coaxing students who lack confidence Coaxing students who lack confidence to give it a go.to give it a go.

Once in the Habit…Once in the Habit…

Information LiteracyInformation Literacy Basic computing tutorials (individual)Basic computing tutorials (individual)

Once in the Habit…Once in the Habit…

Information LiteracyInformation Literacy Basic computing tutorials (individual)Basic computing tutorials (individual) Catalogue training (class or individual)Catalogue training (class or individual)

Once in the Habit…Once in the Habit…

Information LiteracyInformation Literacy Basic computing tutorials (individual)Basic computing tutorials (individual) Catalogue training (individual or class)Catalogue training (individual or class) Database usage (individual or class)Database usage (individual or class)

Once in the Habit…Once in the Habit…

Information LiteracyInformation Literacy Basic computing tutorials (individual)Basic computing tutorials (individual) Catalogue training (individual or class)Catalogue training (individual or class) Database usage (individual or class)Database usage (individual or class)

Online pathfindersOnline pathfinders http://library.britafe.vic.edu.auhttp://library.britafe.vic.edu.au