Promoting Excellence Frameworkand changes to our training programme

Service Manager’s Away-Day, Stirling 3 April 2012

Standards of Care for Dementia in Scotland (2010)

Government commitment to improve the quality of care and support provided to people with dementia and their families.

Service Manager’s Away Day Stirling 3 April 2012

Promoting Excellence Framework

• Describes the minimum knowledge and skills required by ALL health and social care staff.

• This applies if staff are working in a person’s own home, in a day care facility or anywhere where they will come into contact with people with dementia and their families, e.g. pharmacists, clinics, and any Alzheimer Scotland facility.

Service Managers Away Day Stirling 3 April 2012

Staff will be working at one of the four levels:

• Informed Practice Level

• Skilled Practice Level

• Enhanced Practice Level

• Expertise Level

Service Manager’s Away DayStirling 3 April 2012

Dementia Informed Practice Level:

Provides the baseline knowledge and skills required by all staff working in health and social care settings including a person’s own home.

Service Manager’s Away DayStirling 3 April 2012

Informed Level Staff:

• Administrators

• Council Members

• Minibus Drivers

• National Office Staff

• Non-care Staff

• Volunteers

Service Manager’s Away DayStirling 3 April 2012

Dementia Skilled Practice Level

Describes the knowledge and skills required by all staff that have direct and/or substantial contact with people with dementia and their families and carers.

Service Manager’s Away DayStirling 3 April 2012

Skilled Level Staff

• Directors – minimum skilled level

(dependant on role)

• Personal Assistants

• Support Workers

• Volunteer co-ordinators

Service Manager’s Away DayStirling 3 April 2012

Enhanced Practice Level:

Outlines the knowledge and skills required by health and social services staff that have more regular and intense contact with people with dementia, provide specific interventions, and/or direct/manage care.

Service Manager’s Away DayStirling 3 April 2012

Enhanced Level Staff

• Assistant Service Managers

• Counsellors

• Service Managers

• Day Care Organisers

• Dementia Advisors

• Outreach Workers

• Post-diagnostic Link Workers

• Project Workers

• Regional Managers

• Service ManagersService Manager’s Away Day

Stirling 3 April 2012

Expertise Level:

Outlines the knowledge and skills required for health and social care staff who by virtue of their role and practice setting, play an expert specialist role in care, treatment and support of people with dementia.

Service Manager’s Away DayStirling 3 April 2012

Expertise Level Staff

• Development Team

Service Manager’s Away DayStirling 3 April 2012

Our Training

Service Manager’s Away DayStirling 3 April 2012

Informed Practice Level

• DVD & 3 Scie modules & days1 &2.

About Dementia

Service Manager’s Away DayStirling 3 April 2012

Getting To Know The Person With Dementia

The Environment

Skilled Level

• 8 Days of Training

• This includes the 4 days of induction.

• The content of some of the induction sessions

will change.

Service Manager’s Away Day 3 Stirling 3 April 2012

Induction Day 1

• Introduction to the organisation

• Introduction to the region, its services and local

support networks

• Introduction to working with people with dementia

• Introduction to working with carers

• Communication

Service Manager’s Away Day Stirling 3 April 2012

Induction Day 2

• Achievement, Fulfilment & Risk Enablement

• Social Inclusion & Diversity

• Rights & Responsibilities

• Adult Support & Protection

• Standards of Care for Dementia &

The Promoting Excellence Framework

• Personal Development

Service Manager’s Away DayStirling 3 April 2012

Day 3

• Personal Care

Service Manager’s Away DayStirling 3 April 2012

Day 4

• Manual Handling (People)

Service Manager’s Away DayStirling 3 April 2012

Day 5

• More About Dementia

• More About Communication & Behaviour

• The Impact of Dementia (on people with dementia

and their families)

Service Manager’s Away DayStirling 3 April 2012

Day 6 Personalisation Person Power module

Day 7

• Activities For People With Dementia

• Spirituality & Palliative Care

Service Manager’s Away DayStirling 3 April 2012

ePCP Person Centred Planning Tool

Service Manager Away DayStirling 3 April 2012

IntrelateConnecting information and people

•IT company - software solutions

•Have funding to explore electronic PCP with organisations

•Adapting tool already used in Learning Disabilities

•Meeting with us re customising tool to pilot

Carista Outcomes Model•Flexible Outcome Reporting Tool that can capture outcomes from a number of different frameworks

•Link Outcomes to Person Centred Planning

•Review and report on Personal Outcomes and Framework Outcomes for an individual

•Aggregate Reporting for Personal Outcomes and Framework Outcomes for a service

Benefits of Carista

•Where possible person takes lead in process

•Easy to create

•Easy to share

•Easy to store

•Easy to update

•Linked to outcomes model of our choice i.e. Talking Points

Talking Points Outcomes

Quality of life Process Change

Feeling safe

Having things to do

Seeing people

As well as can be

Life as want (including where you live)

Listened to

Having a say

Respect

Responded to

Reliability

Improved confidence

Improved skills

Improved mobility

Reduced symptoms

The end result or impact of a service on an individual

Person Centred PlanningCarry out and record

planning

Graphically & animated

Or

Form Based

Aggregate Reporting

Customising for AS use

jmiller@alzscot.org

Day 8

• Telecare & Assistive Technology

• Life Story & Reminiscence

Service Manager’s Away DayStirling 3 April 2012

Skilled Level Staff

In order to retain Skilled Level status,

staff will be required to complete 2 days of training

annually.

Service Manager’s Away DayStirling 3 April 2012

The training calendar

• Will be published at the end of April

• We have 18 months to complete the training.

• Skilled level training will start at the end of May.

Service Manager’s Away DayStirling 3 April 2012

Enhanced Level Training

• Enhanced Level training will start in October

• Staff at each level should have the knowledge and

skills required of the preceding levels.

Service Manager’s Away DayStirling 3 April 2012

Enhanced Level Training =8 Days

• Day 1 Models of Support (including SDS)

• Day 2 Spirituality & Palliative Care

• Day 3 Telecare & Assistive Technology

• Day 4 Learning Disability & Dementia

• Day 5 Legal Matters

• Day 6 Peer Support Groups

• Day 7 Talking Points/Outcomes

• Day 7 Risk Enablement

• Day 8 Seminar/Roadshow

Service Manager’s Away DayStirling 3 April 2012

Anne-Marie MacDonaldammacdonald@alzscot.org

Service Manager’s Away DayStirling 3 April 2012